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Customer Ratings & Reviews

HP - LaserJet Pro m402n Black-and-White Printer - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 394 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 288 Reviews
  • Rating: 5 out of 5 stars

    Great printer!

    Posted
    NomadMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I held on to my old HP Laser 4000 LaserJet for far too long. It was a workhorse in its day but I began having networking issues with it. Paper jam problems. Strangely, some PDFs made in FileMaker would take 8 minutes to print and others would come out immediately. Too much aggravation and wasted time! All those issues went away with this new printer. It is QUICK! Easy setup. I print docs from my iPhone. Still haven't figured out the envelope procedure, though. If I put an envelope in the manual tray, and then try to do a print job, it doesn't "see" the envelope. So, I pull out the envelope and put it back in and it prints instantly. As a Mac consultant, I've set up other brands of laser printers. One dumb design flaw of some printers is when you want to close the door to the manual tray, you have to move the paper guides for the envelope feeder in able to close the door. Which means each time you want to print an envelope you have to reset the paper guide. Annoying! You don't have to do that with the M402n. The M402n is hardwired to my network. Excellent print quality. Appears to be very low energy consumption while in standby.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP 402 Printer

    Posted
    Simon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You don’t see many monochrome laser printers these days as many manufacturers would want to cater to both black-and-white and the color variety in printing; but then again, if you’re in the market for a monochrome printer, then perhaps you might want to check out the HP LaserJet Pro M402dw. It is a solid contender as a workhorse monochrome laser printer. It claims to have a cost-per-page that is a tad higher than the rest but its text printing quality is a tad lower than its closest competitors. Nonetheless, it balances its shortcomings with speed, output quality, running costs, and paper handling that’s all suitable for medium-duty office printing tasks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Basic 402N Review

    Posted
    JustAnotherITDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    While I wont go so far as to call this a workhorse, it is a solid laser printer. We have a fleet of around 17 devices and have only had on failure. We are also running MICR toner through a few and have had good success printing checks. It's a reliable product and our go to for print needs. For field users we deploy this device plus the Best Buy warranty. It is NOT worth shipping it for repair services due to the pain of packaging and shipping. I don't usually like extended warranties but in this case its worth considering. Funny that as I write this review I get an 800 call about my car's extended warranty. I drive an 06 tundra, which is even funnier than the warranty call. Cheers!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good business printer

    Posted
    drcfire
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have about 4 of these at the office where I am the IT Manager. It's a great and inexpensive printer for an individual office. It's a relatively small footprint and not very loud. I almost always end up having to use HP's Universal Print Driver to make it work. This isn't really a big problem, but I wish HP would fix this issue. I've gotten to where I just use the UPD by default now. Other than than, I highly recommend this printer, it's a really nice printer for the price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for our needs

    Posted
    CityGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this mono laser printer to replace an inkjet printer that besides being old, the ink dried up from infrequent use and it stopped printing. No amount of troubleshooting helped. The laser is perfect because we don't need color so it has just one black toner cartridge that won't dry up. Set-up was seamless, the printer works great and the size was perfect for the 2-drawer cabinet it sits on. Also a great price for a laser.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple but excellent B/W printer

    Posted
    BlackHawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Though printer setup wasn't quite as easy for me as explained (and I still print without wireless connections, so a linking cable had to be bought separately), the unit - once running - performed quickly and quietly. The almost-endless life of the toner cartridge is a great break from ink-jet cartridges drying out before being emptied. Additionally, turning in a practically new Epson printer (which had fallen far short of the performance promises) helped defray the cost of the HP!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Blazing speeds for a laser printer

    Posted
    repins
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently had a replacement printer at work of the same model. While I was impressed with the speed and quality, I also elected to check out the offerings at BB. Good overall comments to back up other purchasers, but when they offered almost a 50% savings, too good to be true. I'd highly recommend this as your next replacement printer for the quality, speed, ease in set up and most off all, the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Review of LaserJet Pro m402n

    Posted
    anorwaynor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have used HP Products for many years and have always been happy. Our old HP Laser Printer (nearly 15 years of service) just went dark. We bought the m402n and have been very impressed with the speed and ease of setup. It plugged and played right out of the box and we have already printed several thousand copies with no problems. Excellent print quality!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly What I Needed and Expected

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a color printer, scanner, copier, but I needed to replace an old LaserJet to print word processing documents and Court forms for my work and to easily print envelopes. This printer filled the bill in all aspects. Was easy to install and operation was "clueless". Great Product!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for writers

    Posted
    AllenP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great, durable little printer that shoots out 40 pps and costs around $150 or so. Buy remanufactured high-yield toner cartridges from a reliable retailer and you're all set. I just bought a new one to replace an identical one I had been using with no problems for over 10 years. If you're just pumping out words, you can't beat it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little printer

    Posted
    Chuckwgn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This printer replaced a 10 yr old HP 1100 laserjet B/W printer. Wow- what a difference. This M402n installs in a snap, prints super fast, and first page out waiting is almost non-existent. It starts printing from a cold start right away. This machine goes on sale often and can easily be found for under 150.00. If you' in a pinch, it's still a great printer for full retail.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Printer in a Dusty environment

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have replaced the hunky old style printers in our shipping office with this model. I was spending $1000 or more on enterprise printers that just disintegrated after a year. These printers have withstood the test and I can afford to replace 4 for the price of 1. Great print of our receipts. Paper loading is sufficient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent product

    Posted
    paco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    In short, this is a compact laser printer that offers the necessary functions for a large number of professionals and small businesses. It is ready to receive print jobs from your mobile and both through a cable connection and WiFi. Its capacity in terms of volume and speed of printing is balanced with respect to the final price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good printer for homework

    Posted
    Fromthe305
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazing how much laser jet printers have fallen in price. Good quality. Relativity easy to set up on my MacBook. Used to print homework and it does the job fine. Doesn’t come with printer usb cable so you may want to purchase together (didn’t realize but luckily I had one already).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it.

    Posted
    Person
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Smooth, speedy running, quick printing, quiet operation. What else would one want? Also has a smaller footprint that the old printer, also an Hp, that lasted 14 years. Happy with the brand. Very pleased with Geek Squad installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Performance, Easy to set up.

    Posted
    RSupport
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer seemed to meet my needs for an inexpensive laser printer that could be set up on a home network without much hassle. It set up quickly with the supplied software and works well. It also goes to sleep after a set interval so it does not waste power if someone forgets to shut it down. It is an excellent product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer, great price

    Posted
    DRCTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using the M401 printer in our office for quite some time, this is the next generation of that and is a really nice printer for the price. I have several in our office as personal printers for employees. The print quality is excellent and the speed is really nice, especially the time it takes for the first page to come out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    COMPACT

    Posted
    Kento
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    All HP laser printers have great quality, performance, and functions. I choose printers for their ergonomics on the desktop. I hate printers with open paper feed trays that stick out and collect dust. This one has multiple paper trays that tuck neatly and clean, making for an efficient desktop experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for home or small buisness use.

    Posted
    Florian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I specifically purchased this model because it has a paper tray that holds the sheets INSIDE. The newer (and less expensive model) has an open-front with the paper hanging out. I didn't want that! Paid a few dollars more for this feature, but it's well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great workhorse and quiet

    Posted
    ajc186
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this printer for about a month and love, had to purchase it during tax season as my clients deserve good quality in their returns and have loved it since I set it up, very quiet, speed and quality of the print jobs make this a good printer for the money. Definite upgrade over my last laser.

    I would recommend this to a friend