Customer Ratings & Reviews
- Model:
- W1Y45A#BGJ
- SKU:
- 6348959
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the LaserJet Pro M454dw Wireless Color Laser Printer's easy setup process, praising its user-friendly design. They rave about the exceptional print quality, particularly the vibrant colors, and appreciate the convenience of wireless printing. While some users find the printer to be slightly larger than they would prefer, the overall positive feedback highlights its value for the price.
This summary was generated by AI based on customer reviews.
Easy setup, smooth operation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy and effortless, downloading drivers was quick and easy also. Operation is great, the Duplexing feature is excellent.
I would recommend this to a friendHP Laser Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I needed was a printer for my computer. I do not need a photo printer. This one was on sale.
I would recommend this to a friendVery nice home printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer and easy to set up for wireless printing. Color is accurate and very sharp!
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors , very fast print , can print on both sides of paper , I’m extremely happy with it
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased that I didn't go into the store. They bought it out to the car and put it in.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new wireless color laser printer. Very happy with this product and highly recommend
I would recommend this to a friendGood meets my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth installation and working good. Meets our users needs.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not disappointed. Does what's expected. Easily hooked up and wi fi printing, even from phone, is simple.
I would recommend this to a friendLoud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer may work well but it makes a lot of noise while "idle". It is constantly making some sort of noise and regularly cycles through some sort of warm-up process. Had to remove it from the office in which it was installed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Jim,
I'm truly sorry for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems. For scanning and printing, you’ll find on this page a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Furthermore, if the issues persist, I would recommend to reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
WAANDA L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HARD TO NAVIGATE AS THE SCREEN IS VERY SMALL AND TO NAVIGATE BETWEEN DIFFERENT MODES IS HARD.
No, I would not recommend this to a friendNo Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize it didn't have copying/scanning/faxing capabilities. I think if printing is all you need it would be great.
I would recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm sincerely sorry to hear that you are not entirely satisfied with this printer due to the lack of some features. With that said I want to thank you for your review. We are always grateful for any feedback received regarding our products and user experience with our software. Your reviews allow us to adjust our future product design, so please feel free to contact us anytime.
Furthermore, I just want to remind you that we are always here for you so in case of any trouble with our products please do not hesitate to contact us. We will be more than happy to help. You can find us here: hp.com/contactHP
Kacper
HP Care
hp.com/support
Toner outlasted printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am approaching two years with this printer and the fusor just blew... Still had original toner in it. It will cost $700 to fix a printer i spent $318 for here at best buy. Yes $318...it is 60% higher in price now versus two years ago.
No, I would not recommend this to a friendDO NOT BUY THIS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS PRINTER!!! I hace owned one for a year and HP just updated the firmware so that you can only use HP toner cartridges. They cost triple the cost of non HP tomer cartridges. You are now FORCED to use HP toner replacements. The printer will no longer non HP toner cartridges! Also, you cannot downgrade to an earlier Firmware. You are now absolutely locked into HP. My printer is now useless. Its going in the trash this afternoon and I WILL NEVER BUY AN HP PRODUCT AGAIN.
No, I would not recommend this to a friend