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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 367 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 367 reviews
  • Rated 5 out of 5 stars

    Excellent multi-function printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer exceeded my expectations. It was a lot easier to set up compared to the MFP that I replaced it with. I was printing, scanning, and faxing within 10 min. Wireless printing is also a nice plus and easy to connect to your network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-function printer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this printer/copier/scanner with my development PC at home. Fast duplex printing/scanning. I do not fax with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inoperable machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine does not work. Blue light comes on with the power button. It stays on forever. I turned off and turned on , I unplugged and plugged back the machine, nothing changes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Does it Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with all of the functionality you need in a small form factor. Easy to setup and easier to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print and scan quality. I like the duplex copy and scan function. However, getting the printer set up was not easy. And like other reviews you can’t use some functions on the printer screen. You have to use your computer to access those functions. Seems like HP wants you to run everything through their shop to monitor your usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quick printer and efficient, easy to install and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monochrome Printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so much better than an ink printer. Also it is very fast. It works great for my business and save money by using the monochrome. I would definitely buy this printer again and refer it to other people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Fast! Very Expensive toner to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a small business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for our small business. Toner last us long and prints fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, hardworking printer that does everything you want it to do (if you don't need color printing). Very pleased with it and use it everyday. Substantially improved from earlier model I purchased in 2017 and had to retire.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    500 dollar brick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 weeks - weeks - of normal use the machine gave a blue screen of death upon startup. HP has no solution for the error code. This so-called printer is now a doorstop. HP software is TERRIBLE imo. You've been warned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very easy to operate and makes clear copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer as a replacement and it has so many more features than my old printer. Used it to scan double sided documents and upload them. Just so many features to use that make this a great choice. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer, bad cuz yet another online account!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give the printer a 5 star but it has you forced into creating yet another online account which is a pain in the butt for nothing but a printer and ink? Seriously? I am perfectly capable of ordering toner cartridges on my own. I don't need yet another freekin online account. Extremely annoying!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Printer for failed Brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer, an upgrade from a Brother, which stopped working after only 14 months. As a Best Buy Total Tech member, I got a full refund for the Brother printer and applied it to purchase this better machine. I highly recommend the total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Multifunction printer/copier. This seemed to fit what I needed and after purchasing and setting up I can say that it works for what I need. Easy to setup and use. It does everything that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up well! My only complaint is that I always feel like the drawer is flimsy and will wear down with frequent use, but that’s the same with all printers pretty much. Ink lasts at least as long as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works fast and efficient. Will last me a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner is perfect for a home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Very versatile. Good for a small business.

    I would recommend this to a friend
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