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Customer Ratings & Reviews

HP - LaserJet Pro MFP M130nw Wireless Black-and-White All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 248 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
color
  • Rating: 5 out of 5 stars

    working great

    Posted
    Jordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    no color, but haven't had a single complaint. Great printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    seems solid and was well priced on sale

    Posted
    Kenner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to replace my inkjet printer that had stopped working. I was determined to not get another inkjet because the ink cartridges dry out from infrequent use. I saw this HP Laserjet on sale for an excellent price and I have been happy with my purchase. The only compromise I had to make was giving up color printing (which I rarely used anyway). So if color printing is not a requirement, put this item on your list of considerations.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Keep having problems connecting to the wifi

    Posted
    Speedy

    I've this printer two weeks, and I keep having problems in the wireless connection. Pages printed stop in the middle, restart connection should be done again and again and not always resolve the problem. I've seen this issue reported by others but thought it will not be in my apartment as I've a wireless connection in the same room as the printer. Unfortunately, its not the case. I could print some pages but couldn't find the way to keep the printer connected. I've no problems with any other device. Im returning this printer back to bestbuy and will replace with any other model that can ensure good connection. The printer itself is not bad, compact for my small apartment, good quality of the printing but the copy feature degrades significantly from the original. Im talking black and white and no color copies. So take that into consideration as it seems the scanner is not on the best quality. This is all I can say until now. Frustrating overall that a new printer has such low quality of connection.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi there,

      I'm so sorry to hear that the printer isn't maintaining a steady connection to your network. I can certainly understand how inconvenient this must be and I assure you that it’s far from the seamless experience that we intend on providing. With that said, let's try a few things to remedy this.

      First, I'd recommend taking the recommended steps in this 'Offline Printer' document:
      - Windows: support.hp.com/us-en/document/c04249080
      - Mac: support.hp.com/us-en/document/c04249334

      As a supplement to that, this link will guide you through solutions for a wide range of other wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      If this falls short, I hope you'll consider reaching out to us for support. Although you did mention you'd be returning the printer, I want to let you know that we'd be more than happy to work with you on resolving this. You can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP