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Customer Ratings & Reviews

HP - LaserJet Pro MFP M130nw Wireless Black-and-White All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 248 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
instructions
  • Rating: 1 out of 5 stars

    Very difficult set up

    Posted
    Sunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can print then I can't. Frustrating beyond belief. Not sure if it's my wifi or the printer. The instructions are sooo limited.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    awkward to set up

    Posted
    chucknbuck30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the size of the printer and the quality of the output is very good. Setting up the printer in a wireless configuration was very easy. Setting up the Apple print has been a challenge. Minimal set up instructions provided with the product and still not able to print from Iphone and Ipad with Air Print or Wireless Direct after 2 calls with HP support. I am sure with the right HP support person we will make the the Apple print work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome printer

    Posted
    Goofy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great printer after I figured out how to set it up. The instructions for setup was very vague, mostly trial and error. It does everything I wanted. I have already used the trial cartridge of toner that came with the printer and have started a new cartridge. No glitches.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but tough to install

    Posted
    AllanB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Printer works great but was a booger to get installed onto network and Windows 10. I had to install with a printer cable (took 3 times of install and uninstall). Connecting to the network without the cable would not work and the instruction/pictures were not quite the same as on the printer. All that being said now that it's working it's great. Works great with ePrint and direct from phone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This copies and prints only!!! No fax or scanning.

    Posted
    CapeCodda

    This printer is advertised as a copier, scanner, faxer but it only copies and prints. I have to return it tomorrow. I am very disappointed as it took time to set it up and research the user guide. I called HP to verify via Chat online. The control panel has no fax icon, number pad, or scan icons.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hey there,

      First, I would just like to say thank you for letting us know about this. I've passed along this information so we can make necessary adjustments to the advertised information. With that said, I'm sorry that you've had a less than straightforward experience through this. I can imagine how inconvenient this must have been, so I'm hoping that I can help make things right.

      If you're within the 30 day return and exchange window, you might consider exchanging this printer for one that can fax. For more details on how to initiate an exchange, you can visit the following link: store.hp.com/us/en/cv/returnsandexchanges

      In the meantime, I recommend the following printer, as it has both wireless and faxing capabilities: store.hp.com/us/en/pdp/hp-laserjet-pro-mfp-m130fw

      For any other questions or concerns, please don't hesitate to reach out for support. We're always happy to help. You can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 4 out of 5 stars

    Great for small office.

    Posted
    InformationHwyRoadkill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Very light, easy to set up. Does not take up as much space as my old printer, and does the job. Cons: There is no guide for the buttons on the front, hard to figure out what to do for basic tasks, BUT you can find it on line. The print is not as crisp as my old laser. 'Falls asleep' sometimes and you have to restart it. If you have favorite old software it is likely not to recognize your printer, so I am looking for 'next gen' of my favs.

    I would recommend this to a friend