Customer Ratings & Reviews
- Model:
- M148FDW
- SKU:
- 6298640
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the LaserJet Pro MFP M148FDW's high-quality prints and ease of use, frequently praising its wireless capabilities and convenient all-in-one functionality, including faxing and scanning. While some experienced minor setup challenges, the overall consensus points to a positive user experience, particularly given its compact size and competitive price. Many appreciate its quiet operation and the clarity of its copies compared to inkjet printers. The printer's ability to seamlessly integrate with smartphones and laptops is also a significant plus for many users.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with this printer. As time went on it started putting black ink on my papers.
No, I would not recommend this to a friendNot what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an alright printer, having issues connecting it to the Wifi, it worked but it gets disconnected. Also when printing it looks like the drum some sort ink residue so every time you print something there is ink lines on the side. Would like to return is possible.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection and proper quality of prints. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll offer some resources and information I hope will help.
First, I recommend visiting a page on our support site with diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Second of all, when it comes to print quality issues we prepared documentation that could help:
- Print Quality issues: support.hp.com/us-en/product/hp-laserjet-pro-mfp-m148-m149-series/21996897/model/21996903/document/c06141678
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Last of all, If all of the above fails, we would be more than happy to help so please feel free to contact us through: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Feels cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expect from a pro series. Feels flimsy and cheap.
No, I would not recommend this to a friendDo not waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this printer for 32 days before the print quality started smearing. I returned this and purchased a canon MF445 dw and wow what a difference.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Jack,
I'm sincerely sorry to hear that you were not entirely satisfied with this printer due to the underwhelming print quality. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best. Also, It's unfortunate to hear that you decided to return the printer, but I'm glad that you were able to do so without any issue.
I do hope that in the future you'll allow us an opportunity to make things right with the experience we intended on providing from the start.
If you decide to give us another chance, please remember that we are always there to assist with troubleshooting and help to choose the product that suits your needs the best at: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not evan load software to set it up. No owners manual or online either
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry that you've not been able to set up the printer or find the manual online. We always aim for a really easy and straightforward printing experience, so I hope you'll allow us an opportunity to stand by that going forward. In the meantime, let's see how I can help.
To start, I have a few tips for you regarding setting up the printer. First, I recommend completing a network restore to refresh all your printer's network settings. Then, you can use the HP Smart app to set up the printer wirelessly on a mobile device. Alternatively, you can use one of these methods:
- Visit 123.hp.com/laserjet to download and run the HP Easy Start setup software
- Visit support.hp.com/us-en/drivers/selfservice/model/21996903 to download and install your printer's software and full driver package
For any documentation you might need during or after setup, you can check out these links:
- User Guide: hp.com/ctg/Manual/c06165778.pdf
- Getting Started Guide: hp.com/ctg/Manual/c06167018.pdf
Please remember that you can also contact us for support anytime. We're always here to help, so you can get in touch here: hp.com/contactHP
Chelsea
HP Care
hp.com/support
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black line went print!! Before one month !! Waste money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I’m sorry to hear that you had some printing quality issues. This is far from the positive and reliable experience we want to guarantee our customers. I can certainly understand how disappointing this must have been.
I would recommend looking at the following document that offers you steps you can undertake when your print quality with this printer is poorer than it should be:
- Improve Printing Quality: support.hp.com/document/c06141678
Additionally, it helps to improve the printing quality if you download and run our Print-Scan-Doctor programme, you can find it here: support.hp.com/topic/printscandoctor
If the issue is not resolved with this, I would recommend contacting our customer support. We are always here for you and would love to help you resolve this problem. You can always reach us via your preferred contact method here: hp.com/contactHP
Antonio
HP Care
hp.com/support
- Pros mentioned:Print quality
Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it but I'm impressed with the hardware. HP's product line is confusing though. It makes several AIO lasers in this price range, and their differences aren't clear. I first bought an M130 for the same price only to discover it wasn't wireless although some M130 models are. Anyway, the M1130 line is smaller (and less rugged-looking) and this indeed looks more like a professional printer. For example, the paper tray is concealed within the printer and there is a second, priority paper tray. Setup was a snap once I did as the printer instructed and pressed the reset button on my router. I kept thinking "that can't be right." It's a bit noisy for a home and, like my new "high-efficiency" washing machine, emits several frightful sounds in the process of printing,. But it prints and prints fast and scans, and that is what an AIO is supposed to do.
I would recommend this to a friend