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Customer Ratings & Reviews

HP - LaserJet Pro MFP m477fnw Color All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1324 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 1,324 Reviews
  • Rating: 5 out of 5 stars

    Great connectivity

    Posted
    RobL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been so pleased and impressed with this printer. I was looking for a color laser because I print infrequently at home and have had far too many ink cartridges dry up on me. Laser does not do this. This printer has so many cool ways to connect thru wifi. I was able to connect to our wifi within minutes thru the screen on the printer. I've also been able to quickly setup scan to e-mail (thru the Web Apps icon on the UI) and scan to Google Drive. I love that I don't have to connect my laptop to do scanning like I did with my last printer. You can even create an e-mail for the printer so that if you e-mail that address from anywhere it will print. The print quality is great and the colors look good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and easy to use

    Posted
    RadioGeorge
    • Verified PurchaserVerified Purchase

    This HP replaced a late model Epson inkjet with the tanks - had problems with the Epson plugging up (drying up) when not used every week and with their software. Our application is for a small office (PC with Windows 7, not networked at present time) where it may sit idle for a week or two and then get very heavy use for a day or two. This unit costs about the same as better inkjets but is easier to use, has a better display and more intuitive controls. You can leave it sit for a week or two and then it prints perfectly first try. Consumables will probably cost more than an inkjet but so far has been worth it for its reliable operation, speed and print quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet & Fast Printer

    Posted
    Homiemchomerson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very easy network setup, which is leagues better than the HP printer I was using previously. Within 10-15 mins from unwrapping, I had three different computers around the house... printing. (This is my second HP laser printer in recent years, but the other is not network capable... I do not believe) On the customer service side, I ran into some challenges/miscommunication on the price match policy (that was frustrating as I had to lug this all the way back to the store) and returned the item with Best Buy... but I just picked it from a different vendor. Still a great printer tho...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Setup, Fast Reliable Printer

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this to replace a failing all-in-one printer. Setup was incredibly easy. The touchscreen made everything pretty self-explanatory. After entering my wifi settings via the touch screen, I was able to discover the printer from all of my computers and devices (from two iMacs, several iPhones, Android phone, Windows tablet) without any hiccups. I threw several tests at it to get it to fail, but it was able to print every single time. The only knock I have against the printer is the size and weight. I don't think my parents would've been able to physically setup the printer themselves. Other than that, I would not hesitate to recommend this printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Printer!

    Posted
    Stryker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This printer has been great so far. I was worried about getting a laser printer as this is my first one. I am sure I won't like it as much when I have to replace the toner, however, it works just like I was hoping. It prints fast. No more waiting forever for an inkjet. It really shines when you need to make multiple copies of something and it goes so fast. I wish it had the ability to print on both sides for the price. However, it wasn't worth it to me for the price difference to the model that had it. I rarely print on both sides, so when I do, I will just load the paper in and do it that way.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good mid-class printer

    Posted
    Brokefrombuyingink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Hp makes a pretty good all in one printer. I had the previous printer of this same model. It lasted 6 years or so. Had this one for a little over a year. About 5 months in any time I printed in color it would leave colored streaks on the paper (still using the ink that came with printer). Ink is very expensive so I’ve decided it’s cheaper just to replace the whole printer. As long as it’s on sale for the $365. I’ve fried the aftermarket print cartridges and it’s just not worth it!!!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stripped down piece of (fill in the blank)

    Posted
    SMLBill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was all excited to upgrade from my ink jet all in one. I wish I never had. This thing is a major pain. It won't duplex without taking the pages out and replacing them in the tray. There's no way to run multiple docs as duplex. You have to do them one at a time. It won't auto feed (I have to press a button for each job). It took me an hour to figure out how to scan.... Everything about this printer is hard. All the online help I could find in several hours of searching has been unable to help me make this work as seamlessly as my $100 all in one. I'll just use it until the toner has been consumed, then I'm throwing it away!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Difficult Set-up process

    Posted
    Rob1973
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We took multiple visits to Best Buy to work with there staff to get the printer to print from my Android Note 4. No issues with I Phone as it is designed to work on this printer. We tried to get Geek Squad support; wanted to charge $50. So we brought the printer back. Worked with HP rep who was not able to resolve. Did get good support from the Samsung desk and she was able to get us to print off of Android. Had issues with Geek Squad support in store. They will not spend the time to resolve issues. Printer works great now; the process was long and the support was average at best. HP support guy was clueless.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great small business printer

    Posted
    geekman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This printer has the power and options to support a small business and has several models wireless, ethernet usb cable.. to customize what your connectivity options are. My only reservation are the rather expensive HP OEM 4 ink cartridges, about $100 EACH but 3rd party toners are available. I also was told that a double side print Duplexer was an option, but discovered now that option has been replaced by a separate printer not just buy and install a duplexer option.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Way faster than inkjets

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our canon inkjet that plagued us with constant trips to buy expensive finally died. We replaced it with this color laser all in one printer. The operation is flawless and can spit out 20 printed pages faster than my inkjet could print 2. The ink drums are huge and I'm thinking it's going to be a while until i need to replace them. Scanning documents is a breeze and the software is intuitive. I'd never go back to inkjets. Laser all the way.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointing product

    Posted
    NickinIndustry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I do not like to write a bad comment but this time I feel like i have too. I've been a big fan of HP printer for a long time. I had a few HP printer in the past. But this product isn't delivering the result that HP advertises. Simply put, the printer bleed the color on the side of the paper. I reset and used the cleaned app several times but it doesnt work. I went down to the Bestbuy store in Pasadena. The HP rep recommended that it's cheaper to buy a new one. I hope HP reach out to me and we can discuss.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade to a color laser!

    Posted
    GasPasser08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Looking to upgrade from the Office Jet series to color laser. This printer is the best of all worlds. Slightly larger footprint compared to the ink jets but the trade off is well worth it. Much faster with color, b&w, and quality is almost professional level. Dry immediately on all media used so far, smudging ink days seem to be over. All the fax, scan, print functionality with remote and wireless capabilities. So far haven’t had to replace the starter cartridges but volume is much higher between cartridge changes. No complaints!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Laser Printer

    Posted
    SAT63
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was in need to upgrade from an inkjet to a laser printer. Purchased this one after reading some of the reviews. Set up was easy. I simply inserted the installation disc and followed the directions. Installed and works fine with Windows 10. Prints fast. I couldn't be happier. I like the fact that I can print up to 2600 pages per each toner cartridge. I was constantly replacing ink cartridges in my inkjet. This laser printer comes with starter color toner cartridges that print up to 1200 pages. The black toner cartridge is the standard one. Would definitely recommend this printer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Prints...

    Posted
    Kingsley1111
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We set this up as a printer that everyone on the network can use by connecting it to the main router. So far it has kept up with our high demand and we have not even had to change the original toner that came in it. We got this for 325 on cyber monday after our worn out laserJet bit the dust, for the price it has exceeded our expectations. The only complaint is a slight wave or two in the prints, but it only does this from one of the older computers that is running windows 7. This very well may be a computer issue more than a printer issue since all other devices on the network have had no issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great SOHO Printer

    Posted
    Nudo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this printer to replace my xerox phaser MFP 6180. For the price, this MFP was fast and had all the features I was looking for except one. I wish it had a duplexer. This printer is very fast, especially with the first page out, and it has awesome print quality. The cost of the toner is very competitive for other lasers. One feather that was very important to me was scanning to email. Setup was easy and it is as good as my office copier. Also I like the single pass double sided scanner. All in all, it is a good purchase, and I have no regrets. I'd buy again given the need.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality printer

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a quality printer for the use of a small office or someone who prints a lot at home. I would not recommend this for anlarge sclae business, but a small business or home office suits it well. The AirPrint option has been great for printing from laptops or cellphones. However, im a little diapointed that there is no double sided print option when using AirPrint even when printing Word docs from a laptop. Thats kind of a pain and not to mention a watse of resources. If able to two sided print using airprint then it would get 5 stars. I give it 3.75 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wi-Fi Color LJ m477fnw

    Posted
    Captain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this unit a couple of months ago. So far the printer has performed perfectly. 1 small issue with software in the beginning. Make sure you have the most recent version of the suite from the websight. Otherwise you could waste some time trying to scan over wireless. Also when connecting to wireless network, make sure the SSID is visible. If you hide the SSID it won't connect. Added plus, if you install a HP plugin on you phone (mine was android) you can print from it. Printers look very good for a non-photo purpose printer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value for the money

    Posted
    cmbbnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Scan quality not the greatest but acceptable; print quality is good; I don't do a lot of printing so I wanted an inexpensive color laser printer because ink jet printers can have problems when not used regularly; wanted an MFP to free up space instead of having a separate printer and scanner; have not used the wireless / internet printing functionality yet; did not get the duplexing model as I have found that the savings in paper gets somewhat offset by the need to purchase thicker more expensive paper or the printing is visible through the paper; so far good value for what I paid;

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Up and running

    Posted
    Badlands
    • My Best Buy® MemberMember

    My unit arrived today, on time via UPS. Installed it using my router, usb to my office computer, hooked up FAX (for those rare ones) and tested all functions. I’m running Windows 10 on office unit, iPhone, ipad, no problems. Wish it would duplex, but didn’t want to spend extra $$$ for the model that has it. Output moves right along and I like the upper feed for unusual sizes like envelopes etc. I’m happy with the purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Won't work with Windows 10

    Posted
    KGinKC

    If you have Windows 10, don't buy this printer. Spent 2.5 hours trying to get it to install, called HP Support and the tech support guy admitted it their standard setup won't work with Win 10 and I need to install a separate scan program and some universal drivers. Did that and printer still is not recognized. HP must have taken a stop backwards again. Returning this printer and another HP printer I bought.

    No, I would not recommend this to a friend