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Customer Ratings & Reviews

HP - LaserJet Pro MFP m477fnw Color All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1339 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 1,339 Reviews
  • Rating: 4 out of 5 stars

    Finally a HP printer I'm happy with

    Posted
    DeniseY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Needed a new printer for a secondary home office. I've owned an hp 8600 for several years used as a secondary printer to my Oki Laser printer. I'm not a big fan of HP products but couldn't afford another Oki. Store Salespersons tried to convince me that a office jet was the way to go and cheaper printing cost to a Laser. I tried the 8710 and another supposedly better HP OJ, and hated them both. This printer is by far the best. Easy to connect, reliable, nice print quality. Cartridges say 5,000 pages, however I'm only getting 70% of that count. Still happy w/ printer though

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Up and running

    Posted
    Badlands
    • My Best Buy® Member

    My unit arrived today, on time via UPS. Installed it using my router, usb to my office computer, hooked up FAX (for those rare ones) and tested all functions. I’m running Windows 10 on office unit, iPhone, ipad, no problems. Wish it would duplex, but didn’t want to spend extra $$$ for the model that has it. Output moves right along and I like the upper feed for unusual sizes like envelopes etc. I’m happy with the purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Results

    Posted
    Obivader
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Have been looking for a color laser printer to replace my ink jet. It won't produce quality photo prints but I got it for work and school for my kids. The printer is fast, quiet and prints excellent documents. It does not print double sided but it does print wirelessly. Have to choose - chose wirelessly for the family needs. I can always flip the paper around for the few times I print double sided. I originally purchased the canon color laser but it was very loud, slow and the print quality wasn't as good. Returned it and paid a little more for this one and very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lightning fast, high quality printer

    Posted
    jubilantjesse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I needed a multifunction printer for the office and I couldn't bear the idea of going inkjet again. This color laser printer has exceeded my expectations. Setup was dead simple, and within minutes the printer was an available option to print on all of my devices. The fact that it's wireless means we can keep it plugged in inside a closet so it is kept out of the way. It's a bit large, so I didn't want to sacrifice desk space. The print quality is so much better than inkjet. There are no smudges, and the machine takes a very small amount of time to "warm up".

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent printer and very easy to use

    Posted
    MN70
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been looking to upgrade to a color laser printer with copy and scan features for quite some time. I wanted to get away form inkjet printers and the issues associated with them. I compared this printer to various models and brands and I was sold on this units features for my needs. The printer was super simple to setup on my wireless network and works flawlessly with all my PC, Mac and Iphone. The large LCD is fantastic and super easy to navigate the printers functions and menus. I am very happy with this printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does Everything

    Posted
    M1K3B
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So I have had really poor luck with multi-functional printers/copiers. This one has everything I could need, including: double sided scanning, doubled sided printing, email to print, wireless printing, scan to email, and the list goes on. The interface is intuitive (unlike Xerox printers I have had in the past) and the touch screen is very responsive (i.e. no lag or errors in touched icons). Overall I am very pleased. The price is a little high, but for all the features and no headaches well worth it in my opinion.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent quality print.

    Posted
    Merc124
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to return the first printer because the display screen went all white after 3 weeks of minimal use. Best Buy allowed me to exchange it for the same printer. Best Buy has a 14 day return policy, then you have to send the printer to HP for warranty repair. So... I paid $50 for the Best Buy 2 year warranty. This warranty allows me to exchange the printer at Best Buy anytime within 2 years of purchase. I usually depend on quality products, but these days you never know what can happen with electronics.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High quality printer

    Posted
    EllenF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like almost everything about this printer. I need a workhorse, and it fits the bill. Prints beautifully and pretty quickly. Love the auto-feed for copying. Love the touch screen. Easy to load. The only drawback MIGHT be that the two-sided function is not automatic. You have to manually reload the paper - not a hard process, but I've been spoiled by the automatic feature of professional models. The good part of that though is it eliminates a part that easily malfunctions or breaks. Very good printer - would purchase again.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice quality, but lacks options

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Online documentation says that this unit does double-sided printing...nope! That was the whole reason that I bought this one, but it definitely DOES NOT print on both sides and does not have an option to buy the additional tray to allow it to print on both sides. Customer service was less that helpful even thought I pointed out what was stated on website. Print quality is great, but I really only wanted the unit because of double sided printing...disappointed

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer with few problems

    Posted
    AndrewHMPalmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've been using this for about a month in our office. I really like it. Outstanding print quality. The 2 sided scanner is a huge bonus. I do find the physical mechanism on the scanner only good, not excellent, but it certainly gets the job done. The warning from HP about voiding your warranty if you don't use original toner is ridiculous. Make your toner at least reasonable to buy and I'll buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Printer!

    Posted
    SeniorChief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The HP - LaserJet Pro MFP m477fnw Color All-In-One Printer has turned out to be outstanding. Easy to install on wired network or Wi-Fi. My MACs and PC all print to it. The email printing is a wonderful free option. The scanning and printing is fast, clear and sharp. The FAX is also easy to setup and use. I highly recommend it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok printer

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really wanted to give this 5 stars when I bought it. But it's just ok. Prints slow for a laser. Doesn't print front and back, you have to manually flip the paper. Print quality is just ok. I really wanted to unpack a great printer for a good price, but instead I got an ok printer at a fair price. As with all printers, the ink cartridges that come with it are less than half full, so you will need to spend an additional $$$$ in the near future for full ink cartridges.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great versatile printer for a home office

    Posted
    Puff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this HP Color Laser Jet Pro printer when I had to set up an office in my home, and needed the full functions of copying, scanning and faxing. I also wanted to be able to duplex copy to save paper. While duplexing is a partially manual function on this model printer, it is easy to do. I am not a "tech" person and was wary of setting it up myself - but we found it was easy to do and instructions were very good. I am very happy with the printer, and it was a very good value for the price we paid at Best Buy (on sale).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific College Printer

    Posted
    Brandon
    • My Best Buy® Elite Member

    This is perfect for the college student that prints a lot and constantly I have had this printer for about a year now and haven't had any issues(mechanically) and have not had to replace the toner either. I do suggest that you purchase the HP Laser Printer paper, 1. Because it really does feel better and leaves far less paper dust in the printer, 2. The print on the paper looks more professional. The ONLY CON is that the printer is like 70lbs, very heavy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT PRINTER

    Posted
    RHAMS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    DOES NOT PRINT BOTH SIDES OF THE PAPER WHICH IS WHAT I NEED MOST. BUT I CAN PRING BOTH SIDES ONE PAGE AT A TIME SO I CHOOSE TO LIVE WITH THIS SHORT COMMING. A PRINTER OF THIS QUALITY SHOULD PRINT BOTH SIDES OF THE PAPER OR YOU SHOULD ADVERTISE THAT THIS PRNTER DOES NOT DUPLEX BE CAUSE I WOULD NOT HAVE BROUGHT IT IF I NEW IT DID NOT DUPLEX. OTHER THAN THAT I LOVE THIS PRINTER BUT I WOULD RECOMMEND IT TO ANOTHER WITHOUT TELLING THEM THAT IT DOES NOT DUPLEX.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this printer.

    Posted
    Canoemanbill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife got a new chrome book for school (she is a teacher) and could not connect to our printers. Told her I would get her a new one and wanted a color laser. Did my research and decided on this one. Set up was easy, and everything can print to it. Has its own email address so you can print from anywhere with that. Quality is very good, supplies are a bit pricey. Sometimes you have to pay a bit more to get what will work for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality Color Fair Price

    Posted
    Morey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Spontaneous purchase upon seeing a demo of color quality in store. We own an ad agency and have all high end color proofing systems costing near new car prices but also costing $10 per print off rolls only. This unit allows for pleasing graphic color at much less than similar all-in-one inkjet ink costs. Unit on sale cost us around $369 plus warranty so very affordable and we have decent quality on each page unlike inkjet that run random color or oversaturate ink onto pages.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product with some shortcomings

    Posted
    TSLF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good quality prints and fast print/scan/copy. Printing from MS Edge browser (Win 10) makes it unresponsive; no easy way to make it work again (even restarting won't help); you have to restart the spooling services from "Services" setting of Windows 10. Scan resolution is very low for such a highly priced item. My 10-yr old cheap Brother MFC had twice as much resolution in each direction. After scanning a few photos with sub-par results, I have to keep my old printer just for scanning.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Haven't had the printer too long, but so far it works like a charm and has exceeded my expectations. The single feed two sided scanning was an unexpected bonus since I thought I would have to scan each side separately. Set up was super simple. This will be the 2nd HP printer I've owned and if it works as good as the B&W HP LaserJet 6L it's replacing I'll be extremely pleased. Been using that one for years and always reliable. Primary reason for the upgrade is the parallel port connection required for the old printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and Colorful

    Posted
    Shar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had been debating for a while getting a color laser printer. So glad I made the choice and this is a great machine. I do a lot of color copies and inkjets are just getting too expensive for my needs, having to replace cartridges every month or two. I already had a black and white laser from HP which I've had for many many years and must say that machine has been a workhorse for me. Hope I get as much use of this one.

    I would recommend this to a friend