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Customer Ratings & Reviews

HP - LaserJet Pro MFP m477fnw Color All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1322 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 1,322 Reviews
  • Rating: 3 out of 5 stars

    No Duplex Printing

    Posted
    Corwin

    Every aspect of this printer seems great EXCEPT there is no automatic duplex printing (despite the printer NOT being filtered out on the Best Buy website when I selected "Double-Sided Printing). Apparently I did not do enough homework on this before pulling the trigger, but am returning it now that I found out it does not print double-sided automatically. If you want duplexing, purchase the MFP m477fdw model.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Printer/Adequate Scanner

    Posted
    NashSmartGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like this printer overall. It starts up and prints very quickly from standby. It was extremely easy to set up. It works very well with my Mac, my iPad, and my iPhone. The iOS apps for it are great, too. The print quality is excellent. I do not recommend it for printing photographs, however. If you want to print photographs, I recommend using a Canon inkjet printer. I was a little disappointed in the scanning of this printer as well. I found that it did not reproduce colors very accurately.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Was ok-now its needs to be repaired

    Posted
    R251
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Printer seemed to print fine but now, 14 months after buying it, lines are appearing on the side of the documents and HP service says it has to be repaired.. It's a fuser problem and a customer can't repair that. I have only printed about 490 documents so its rather ridiculous that I'm having this problem. So based on my calculations this printer so far has cost me 81 cents a page. Not planning on buying another HP.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Color printer

    Posted
    BeebBetter
    • My Best Buy® MemberMember

    This by far the worst Color printer I owned , all photos prints are grainy and dark, I use Photo shop for my brochures. Called HP and spent hours on the phone and at the end they want me to contact Photo shop blaming the problem on the Software which I've been using with other printers problem like in not the problem with the HP printer. Best Buy will not take the printer back because I'm couple of days pass their return policy. Now I've put the printer on for sale with a big loss.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Manual Duplex ONLY

    Posted
    vandeW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was happy with this printer until we started coming home from remote printing to discover the printer asking us to manually feed for duplex printing. After researching we have realized that this printer does not automatically print double sided prints. We have to stand there and feed the paper back in. Looks like we will be wasting a lot of paper going forward. As a note to Best Buy--the description says it prints duplex but doesn't specify that it's manual only.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice quiet network printer

    Posted
    ItechMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only had a few weeks but I love this printer, Have to wake it up before you use it which just requires a tap of a button if it goes to sleep, has a lot of bells and whistles which I probably won't use but, the main reason I bought it was because my inkjet printer is expensive to use, ink has to be replaced too often. This printer has a lot cool options, like printing over the net so I can have printed what I need when I get home. It will take some time to figure this one out but its worth the money!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Adequate Printer

    Posted
    Racquetballplayer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Printer works okay. The sign on it was a bit deceiving in that the Duplex print function is manual not automatic. It will print one side and then one needs to take the paper out placing it in the paper feed tray. Then one needs to start the printer up from the control panel to print the other side, It was easy to setup and install on my network. The duplex scanning function works well without manual intervention. Other than the duplex printing it is a decent printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great printer that you can't use

    Posted
    Hoosier5
    • My Best Buy® Elite MemberElite Member

    By HP's own admission, this printer isn't up to speed. We have a 5 ghz router on ATT they told me was too fast for the printer and we'd need to downgrade. They also said there's an issue with Windows 10 where it can't connect to the printer. Buy this if and only if you don't have those two things then you will have a great machine at a great price. I wasted time and money messing with this. Kind of wish Best Buy gave me the heads up but that's likely why the price is so good.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A good upgrade from inkjet

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I grew tired of buying inkjet printers that just quit working for various reasons. The last one started dumping waste ink into the paper tray and then quit printing altogether. I asked a professional about an economical laser printer, and he recommended this one. It doesn't cost an arm and a leg and it can be professionally serviced. There are some challenges to downloading the right driver, and it doesn't automatically print on both sides of the page,, but I like what it does.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast quiet and easy to use!

    Posted
    Kaffinator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this printer to replace our all in one inkjet that required cleaning the heads everytime we used it. Boom! throw that in the trash and buy one of these! This thing is easy to use and quiet! I accidentally printed 65 pages and did not realize it until the Paper Tray Full warning popped up on my laptop! Plus, all of the color prints look great! The scanner works as well as any I have ever used and the document feeder pulls all different sizes of paper. I love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Multifunction Color Laser printer

    Posted
    Neenaher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a nice printer with good print time. It was easy to set up on my Mac. I like the bigger touch screen than the next lower model. The directions on the screen are clear and easy to follow. The high capacity cartidges are painful to buy but their print life brings the cost down to under 1.5 cents per page. The print color is quite good. Overall a very good buy. It is large - a smaller footprint would be nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great copies /large size

    Posted
    Dandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased a laser due to sporadic printing needs. The inkjets seemed to develop print quality issues if not used regularly. With the lasers they can sit indefinitely without issue and the print quality is much more crisp than the inkjets. However, I had to return this printer for the smaller size laser due to this one being too tall for our space. So check your dimensions. My wife even complimented me on my choice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great scanner-great price

    Posted
    HappyUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I set up my copier/scanner by myself. Instructions and software were not too hard. My only negative thing to say on this unit is I have not been able to figure out how to get the scanner to do it in PDF, instead it does all scans in TIFF, JPEG-picture formats. Would have given this scanner/copier a 5/5 if it allowed you to select different scan formats I waited several months and found this online at Best Buy for $299-a steal. It works fine, not hard to figure out how to work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very good printer

    Posted
    WD3D
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was tired of dealing with inkjets for years and decided to give this one a go. The setup was incredibly easy on one PC and incredibly difficult on another (never really completely set up, I blame the PC though). I is SOOO much faster than the ink jets and what a delight to have it come out dry immediately without smudging. My only complaint would be that duplex (2 sided) printing is manual and not automatic. Other than that, no complaints at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent all in one printer

    Posted
    Anteneh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sales agent was great he matched the online sale price, which was convenient for me. I read a lot of reviews before I bought this product. The set up was pretty easy, scanning to email is the best feature that I loved. Multiple page scanning is also great. I can print from my cellphone, just as an advice make sure you set up the printer and your phone on the same WiFi. It works don't be alarmed just check the WiFi you used or your cellphone WiFi is on and connected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wi-Fi friendly printer

    Posted
    answersparky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    With more of my life being wireless , I wanted a Wi_Fi enabled laser printer to use as few extra " hoops to jump thru " as possible . I bought this 1 , setup was not hard . HP showed me again why they are seem to be " the good stuff". The screen helped make setup and connection to network pretty painless. I was pleased to see that my printer has an " @hpeprint.com email address. Something I did not know , but is just 1 more reason am glad I bought it .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all-in-one

    Posted
    Bootlegger22999
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this all-in-one printer/fax/copier/scanner for use in a small office. I do not have the ability to connect directly to my PC or internet so I chose the wireless model. Surprisingly fast printing and copying, even in color. Larger capacity cartridges than other similar units I was considering. I have had no issues. I highly recommend this and would buy another if the need arises.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for my small office.

    Posted
    Cuate21
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am actually surprised at how well this printer works. I had my doubts at first because the set up took way to long but HP was great at guiding me through and making sure my computer was able to work with the printer. It took long because I have a Windows Vista Computer but they were great and able to get me connected through wifi with the printer. Once everything is set up it is easy to add other users. Great printer and if need be I would get one again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I was looking for

    Posted
    SueZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer was the perfect solution for what I was looking for. The price for a color laser printer can’t be beat and the prints come out awesome. I don’t need to print a lot but it so nice to know that when I go to use it the ink won’t be dried up like was happening with my inkjet printer. I use HP lasers at work and have always been impressed with their quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer and price

    Posted
    DumbDad
    • My Best Buy® Elite MemberElite Member

    We bought this for home use and it's awesome, so far. We made the jump to laser after coming to the conclusion that we spent far too much on ink, not that we printed too much, but too little. We print very infrequently, which doesn't work well with inkjet printers since that ink will dry up whether you use it or not. That being said toner seems the optimum solution... We'll see if that's the case when we need to print again in a few months.

    I would recommend this to a friend