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Customer Ratings & Reviews

HP - LaserJet Pro MFP m477fnw Color All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1329 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 1,329 Reviews
  • Rating: 4 out of 5 stars

    Excellent Product for My Small Business!

    Posted
    Cobber
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love it! It is quiet and efficient. It is easy to print wirelessly from any mobile device I own. This product is compact and fits easily in my workspace, where my previous printer was, no space displacement! Set up was easy and this printer investment was one of the best and smartest I’ve made. Although the automatic 2 sided feature is not available as with the m477dfw, it can still easily be done with little effort!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    reat except ffor ADF

    Posted
    MagicPrint
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Everything is great about this printer except the ADF will not feed the paper straight. It is just slightly askew that doesn't provide a professional look. So, I am forced to sue the flatbed and do individual pages. I may return it but I have a feeling it is in the design of the product. I am using good expensive paper stock and even tried different ones. The guides are set correctly. Just nothing can correct the problem. HP support said to return it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Printer, Toner WAY TOO EXPENSIVE!!!

    Posted
    jhnmrk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While the Printer's print quality was good, it not definitely not outstanding. One would expect a Laser Printer to printer with a higher DPI than this one. If it can scan at a high quality DPI, it should have the same DPI for printing. A Decent HP Officejet Pro InkJet Printer can print with a higher DPI quality than this Laserjet printer. The high output HP inkjet ink's will also outlast (number of prints) the laserjet's high output laser toner.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    HP's Best All-in-1 Printer,Scanner,Copier

    Posted
    WildBlue
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    HP is back in a big way with this product; easy to set up wireless, scan software etc but most of all the customer support was world class; actually spoke with a human being within a few minutes to quickly resolve an issue. Take it from an "old school guy", this is the way products and support used to be; so glad I came back to HP.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Office use-WiFi trouble

    Posted
    PWill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this for our office use and print any where between 15-75 pages weekly. It prints great! The only problem is the inconsistent WiFi printing. When it comes to printing from our phones and laptops, it just doesn’t do it seemlessly as the model before it. I have to keep hooking the usb cord up to it instead of wirelessly printing. I’m Disappointed!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Best printer I've had in awhile

    Posted
    JDay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Responds and prints fast. You don't have wait when printing multiple copy's. The ink jet HP's I've owned in the past seems to have a long delay between printed copy's. I haven't had this printer very long so that's why only 4 stars. Durability will be the deciding factor, my ink jets only lasted 2-3 years some even less. Also so far it looks like I will save some money on ink. I should have bought a laser jet a long time ago.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Good printer and wifi is outstanding

    Posted
    0B3B
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent printer. Fast and reliable. Cartridges are easy to change and so is movement to wifi or ethernet cord. I highly recommend this printer. HP should use this printer as a standard for future printers. Best part is the energy efficiency does not take this printer dark like a lot of other HP machines in an enterprise. This is the real printer!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer

    Posted
    Verays2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a new printer and chose to switch to laser. This printer serves the purpose well. It prints clean and crisp copies of text and graphic images. The only thing I was disappointed with is that it is not an auto duplex printer. It is an inconvenience when printing a sizeable document (10+ pages). Clearly a "productivity design flaw" not to include an auto duplex for two sided printing. Aside from that, it has everything I need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    Fredzilla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Initially had problems getting it set up but found out it was my fault. After correcting the problem with MY computer the printer was ready to go in less than ten minutes. First copy prints very fast even when in sleep mode, and follow up copies are right behind it. I print 4 to 15 page documents regularly and this printer spits out all the pages in under a minute. One of the best multifunction printers I have ever used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    NIGHTEYES
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was in the need for a new printer, so I started looking at inkjet printers. They just use to much ink by my standards. So I looked at Laser Printers. They use less toner and they print a whole lot faster. The Setup time is a lot less also. If on a network just plug it in and use WPS on your router and away you go. Otherwise just use the USB cable and hook it up that way. My wife and I love this printer. We are glad that we purchased it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer for the price

    Posted
    Professor2k
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My parents 70+ years old needed a new printer and it took me forever to tell the why they needed laser instead of inkjet. Once I convinced them, I bought this HP printer for them. Easy setup and easy to load toner. They love it. They'll use the scan function once I get back to set that up. The color is good and it'll print photo quality - quality for them. If I were in need for a printer I would have bought another one for myself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good All in One Printer

    Posted
    Bird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall a good printer that does its job. It does take several seconds, at least 5, before printing processing. The scanner feeder doesn’t scan pages at the right angle... not 100%, but quality image is good. The ink is smearing in the same spots when invoices are printed but it’s not too bad...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Overall Printer

    Posted
    MikeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased 2 of these for our temporary office and they have worked great. Easy to set up on wireless network. Works as good as a much more expensive printer. Only problem is scanning directly to email does not allow for pdf option, will only scan as a picture file. Easy solution to this is to use a USB drive which is very easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All in one1

    Posted
    Thrasher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Need a new all in one for my home office, this was on sale during black Friday and you couldn't beat the price, Ive used HP's for years and they have always been dependable, and the fact technology lets you blue tooth is awesome not to mention this one has its on email so I can forward emails with attachments and it will print them automatically.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    CupcakeRIA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have owned many HP inkjets, time to step up to laser. I am disappointed at the few preference settings for how/where to save scans, which I do frequently. Can’t set default to pdf, can’t set default folder, these things have to be set manually with each scan, didn’t have to do this on my inkjets. Haven’t returned as the printer is acceptable and I don’t have time to research, but I expected more from HP.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, only way to go

    Posted
    creativere
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    HP builds it's rollers into the laser cartridge where some others do not. These rollers have to be replaced otherwise at an additional maintenance change or if you have an HP, they get easily changed when you replace a cartridge. So to me this is more of a long term purchase and will save over the life of the printer. This is a great printer that is a color laser, fax, and scanner. Big LCD touch screen, sweet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    if you like headaches- here's a great item

    Posted
    59jim
    • My Best Buy® MemberMember

    I HATE this printer- It will not stay on the network to save my butt- I have re-installed it numerous times- I can use it one minute and it's fine, 2 minutes later, it won't connect- not to mention that for scanning.......you cannot use the feeder tray, you have to scan one at a time. Half the time I cannot get the fax to work either- now it prints well and fast, when it works------I'm not a newbie

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast Printer, excellent quality copies

    Posted
    tambrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my first laser printer. So far, I love it. My only issue is the wifi printing isn't working as well as I'd like. However, it may be due to user error more so than the printer. When I couldn't print over wifi, I just plugged in the printer cable. Prints fast and the copy quality is awesome. I like this much better than my inkjet printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Prints well when it works, doesn't work often.

    Posted
    phouser

    Love the print quality and the speed of the scanner. Unfortunately, it won't print or scan very often. I have had about 5 customer support phone calls, they get it back online and it works until I try it again. They said it was the internet provider, but it wasn't. They said it was the router, but it wasn't. I am beyond frustrated with this expensive printer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    HP Does It Again

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 100 ContributorTop 100 Contributor

    This HP - LaserJet Pro MFP m477fnw Color All-In-One Printer - White is a solid performer. With wireless printing, you can put this anywhere in the house or business. It does crisp, sharp page printouts, and it prints them in a quick, precise manner. I have to say this is the best model they have made in years. The color pages are terrific, almost book-quality when it comes out. Worth purchasing. A++

    I would recommend this to a friend