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Customer reviews

Rating 4.1 out of 5 stars with 144 reviews

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79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 144 reviews
  • Rated 4 out of 5 stars

    Comfortable but not mind blowing

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    Posted .

    Ok, if you've never experienced VR before, this will seem pretty cool. Having tried many different headsets from Samsung Gear VR to HTC Vive, these won't seem all that special -- Mixed Reality is a fancy word for VR.. don't let marketing folks sucker you into thinking it's any different. The convenience in using this Mixed Reality headset versus HTC or Oculus variants is that these use an optical sensor (cameras) which are forward facing and are part of the headset versus external sensors that you have to mount to walls or set up on tripods. It is NOT wireless so you'll be tethered to your computer while using this. Set up is fairly painless. First, you have to update Windows 10 to the Fall Creator's update. Once you do that, simply plug this headset into A) USB port and B) HDMI port... the hardware will automatically be detected and recognized and the software will launch taking you through a series of steps to calibrate... very straightforward and painless. The experience of this headset wasn't anything mind blowing in comparison to existing headsets. I'll say though that this headset felt more comfy than others but YMMV on that since all noggins are not made equal. Also, not having to install a bunch of external sensors everywhere was very convenient! If I were to name any cons with this headset, it would be: Cons: The lenses were not quite as clear as I had expected especially around the edges where there is some blur. Wearing prescription glasses with this works perfectly fine, but it's a bit of a pain to take the headset off when wearing prescriptions. Hand controllers feel a bit cheap compared to the competition. Pros: No external sensors required. Well crafted headset with adjustable head band. It's comfortable and works just as well as other headsets in its price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting Technology

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    Posted .

    I have owned a HTC Vive for almost a year and have a couple hundred hours in VR under my belt. Cons: Tracking is not as precise as on the Vive Can't track controllers when outside the field of view Screen seems a little dim PROs: One cable with one connection Higher Resolution than the Vive I actually like the controllers that have the thumbstick FOV seems a bit bigger than Vive No External Tracking needed. This is huge. For full price, I would be hard pressed to recommend this over an Oculus Rift or HTC Vive. But for VR games where you are sitting, I think this was as good if not better than the two older systems. While not great, I think the internal tracking is a huge step forward for VR and in the near future will be the standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .

    Great product still in its infancy. More for use in Windows with apps in the app store than for games (steam vr support is probably one to 2 months away...). Very comfortable and easy to flip up and down without taking the whole unit off your head. Not needing room sensors or a pc that could run NORAD is also a plus. Great for watching video and actually using your pc. Microsoft has a good thing here. Hopefully they'll keep it going. Also, I had zero problems setting this up. Once you downloaded the fall creator's update on your windows 10 pc, you are good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial DOA

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    Posted .

    My local store only got 3 of these units in stock for the sale. The one I initially purchased and brought home had a display issue that turned off the HMD every few seconds and was obviously defective. Luckily I got back to the store before the last unit was gone, so I exchanged. The second unit works great! Good tradeoff vs the more expensive sets from HTC and Oculus. Especially on sale for $200 off the bundle of the controllers and HMD, the slightly lower field of view in these is still immersive in what you're doing, you're just wearing sunglasses with side shields. The view in the FOV is sharp and crisp, but I'm running on a very nicely built computer, so YMMV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price but needs refinement

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    Posted .

    The selection of games for Windows Mixed Reality is much more limited than Vive or Occulus but at $200 some considerations have to be given. The Inside out tracking is fine most of the time but anymore than a five or so seconds outside view of the sensors on your face. Weight is good and can use for more than 15 or 20 minutes without an issue. The controllers chew through batteries so rechargeable batteries are recommended. All and all worth it if under $250 any more and jump up to the other headsets out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Entry into VR

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    Posted .

    I purchased this to try immersive virtual reality. They work really well and do not require all the cables and sensors that the competition uses. Now I am not knocking the others, but for occasional use, these work really well, are comfortable, and work really well on Steam VR with access to Oculus games after easy setup.(Look up online) Batman Arkham is awesome as well as offerings through Microsoft store with a lot of really good free stuff as well as being able to download and watch free 360 videos. I seen Angel Falls better than if I would have actually been there, but was there wearing these. Highly recommended. Easy to setup. Needs fast i5 or i7 processor,AMD 8350 or better, Intel 620 video is minimum but best is a gaming laptop or desktop with NVIDIA 1060 or better video especially for Oculus games. Check it out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than some... could be better.

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    Posted .
    Owned for 1 year when reviewed.

    it was better quality than ps4 vr system, at least my computer was. ps4 crashed alot when using theirs. the quality of screen inside was good. I just couldn't find enough free games or the time to really test this while I had it to make it worth keeping. I did return it but waiting for tech to get better and cheaper before I invest in something like this. need more content and games for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level VR

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    Posted .

    Good quality VR for the price, image is clear, tracking is accurate, and all without setting up entire room with multiple equipments. Two draw backs: a little bit too heavy for extend using; and controllers are not going be tracked beyond the build camera view angles. Overall, a worthy device if you just want to experience the VR world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool gadget

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    Posted .

    Received this in a special package deal with my new HP Omen computer. Had no intention of purchasing, however, after trying these out, it's quite amazing. Requires some tinkering in Win 10 and other software to get them working, but once they are going, it's a whole new experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .

    This head set is pretty good. Picture is really nice and it’s comfortable, but adjusting the picture with the software is a little difficult. I couldn’t get it dialed in quite right so edges of the picture were a little blurry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup and fun to use

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    Posted .

    Purchased this for my kids and was surprised by how much they like it. Easy to use but be sure you have an open area near your pc. We need to stand away from our pc but the headset cord is just long enough to reach. We bought an extension cord which hasn’t worked. Still need to find one that does work but that is the only issue we’ve had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product at a fair price

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    Posted .

    I am really impressed with the headset. But, be prepared to spend some time tweaking the settings and components in your computer. I ended up installing a radeon rx580 card. I started out with a nvidea 1050 and it just couldnt keep up with the more complex games. the rx 580 runs everything at high quality on my system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable Mixed Reality Headset

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    Posted .

    I got this Mixed Reality headset and controllers for free bundled with a gaming laptop. Currently, there are not many games in the windows store but there are ways to play SteamVR and Oculus games too, which makes this headset worth. Comparing the specs with other MR headsets,It is bit heavier but is still comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great VR

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    Posted .

    HP WMR is a great experience. I really enjoy playing every game I can play in vr. The only downside I have with it is that the headset doesn't set firmly on your face so when you look down it wants to tilt forward. So far this is the only negative thing. Great experience. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great VR

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    Posted .

    I love this headset, it is so cool. However I have a few downsides to it, the band around your forehead starts to hurt after a while since you need to have it tight, also you don’t find as many games to be compatible for this as others but I still love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Impressive once set up

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    Posted .

    Had to update windows 10 four times until it accepted my version and allowed the download, several hours. Has only a 3.5 mm audio jack to associate headphones and microphone. All my headphones are usb. When placing desktop as virtual app, no full screen but using as wall frame still looks nice, except when the lenses fog up and become blurry. Using movies from hard drive were slow to load but then played well. Programming should allow avatar to sit on the virtual couch instead of standing right thru it. Dont know how hard to program if standing in front of a seat, chair or couch for say 3 seconds then avatar will sit down. For a first time using a virtual world, was impressed but if not for black friday sale, would not have spent almost 400 dollars for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting VR starter

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    Posted .

    Interesting VR option. However a little tricky to set up due to connection to the video card. Had to do change a in the BIOS to open built in HDMI to have it running with the monitor togheter. Overall interesting. Looking forward on playing some games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must be the first

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    Posted .

    I got this Mixed Reality Headset FREE with the purchase of an HP Omen 877-244, and I think I was the first person at least at the store I bought it from as they had no idea how to ring it up or that the controllers were in a separate box. I had to make a second trip to the store to get the controllers they didn't give me originally. Anyway, the VR experience is amazing, not having to set up sensors is great, but the camera sensors built-in to the headset, may loose track of the controllers if you put your hands behind your head, or close.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed reality is great, this headset not so much

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    Posted .

    I bought this when it was on sale, thinking I can't go wrong at $200. I ended up returning it. While I really liked the mixed reality experience, controls are great and the visual experience is pretty good, this headset is pretty heavy, and the straps are very uncomfortable. I got headaches when wearing this for 30 minutes, also the inability to properly adjust the distances between my eyes (no hardware, only some limited software settings), I had a hard time getting this aligned with my eyes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the price its a good deal

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    Posted .

    Okay let me start by saying this is not as good as the HTC or the Oculus....or is it? You have the ability of using all of the download content from both platforms (HTC VIVE and OCULUS RIFT). Its easy to set up and there are less cables. FOV might not be as good as the two main competitors but overall I would have to take this above the others. Pros: Price Easy to use Ability to use content from other major platforms Cons: Can get a bit uncomfortable after extended use.

    I would recommend this to a friend