Main Content

Customer Ratings & Reviews

HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5010 reviews

94%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 5,010 Reviews
  • Rating: 1 out of 5 stars

    NOT AS ADVERTISED

    Posted
    Sumbul
    • My Best Buy® MemberMember

    The specifications listed about this printer are INCORRECT. It does not automatically print double sided, you have to take each sheet and flip it over and reinsert it manually. It does NOT automatically make duplex copies either. You have to flip the two-sided page you want to copy and reinsert it into the automatic document feeder... then you have to flip over and reinsert the printed page as well. AND it doesn't come with 3 color cartridges as listed. I'm shocked that Best Buy has made such errors when listing crucial information about their product!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    GETS THE JOB DONE!

    Posted
    BrendaG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I hate shopping for printers as I know nothing about them other than my demands I have of them! I came in to purchase a Brother printer but the sales rep pretty much sold me on purchasing this one instead as it printed in color& blk& white, you could set it up to your phone to email any printing job needed while away from home and the ink could be linked up to HP directly to have them send you a new one as needed for a small fee a month. Its been over a year of having this printer and although everything its supposed to do sounds great, it doesn’t always do it. Ive had a few issues with printing and it syncing to my phone although I use it all the time. I fix this issue by disconnecting it and itll reset. Another issue I have is it doesnt do the email printing, I’ve tried it several times and nada! However, I do enjoy that I dont have to go purchase ink on my own and that its delivered to me when needed!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    just what I wanted

    Posted
    catdaddy

    Searched everywhere for the 3830 and most places were out of stock. Finally located one at Bestbuy and drove about 70 miles round trip to get it. Don't know what all the negative reviews are about. Unpacking the printer took more time than the setup did. My computer doesn't have a disk drive so i used a USB cable from an older printer for initial setup. My computer with Windows 10 recognized the printer and installed it immediately. Removed USB cable and it printed wireless. Followed instructions and set up fax and did fax test and test passed. Had a slight problem with entering letters/numbers during setup but figured it out in no time. I also installed the printer to my laptop with Windows 7 using the installation disk. I haven't actually sent/received a fax but I'm confident it will work fine. To anyone having problems I would suggest following instructions or have someone install the printer for you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP 3830 OFFICE JET PRINTER

    Posted
    Dunkin1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was in between choosing a new printer I've had Epson printers which work well but, need something that works with me and more up to date. I loveee my new HP Office Jet I am glad I made the switch it felt like all I did was plug the printer in and it did everything such, an easy, smooth, process and it prints excellent, touch screen is one option I needed and Its a great option with easy selections. This printer is very up to date and requires no maintenance consistantly or alignment set up like others it services/fixes or adjusts if need be itself. I use my phone to print all the time and overall this is the best printer I've had so far very pleased and happy with the price as it's worth more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Does-It-All Printer

    Posted
    vcwolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer/scanner/copier/FAX couldn't have been purchased at a better time, and has proved it's self almost invaluable. Long story...Reader's Digest version. My aunt passed away in May and my siblings and myself inherited her home. I moved in. I have found boxes and albums full of photos from her childhood on to present. We discovered right after Thanksgiving she had a son she'd given up for adoption in the early 60's. My family has now adopted him and his family into ours, and my scanner has been hard at work, He has a good idea now of what his birth Mom looked like, some of her active activities, like her trip to Aspen, her trip to Hawaii, etc. Thanks to this little HP marvel, he feels closer to her and closer to us because he's receiving information. Also, I have printed some of the old photos, and the HP prints so well, it's like having the actual photo. Beautiful and consistent color. I love my little printer. It does it all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Budget Inkjet Printer

    Posted
    dan87
    • Verified PurchaserVerified Purchase

    -Great budget inkjet printer for fax, scan, and copy -I mainly use inkjet printer for printing out shipping labels, homework, essays, sometimes I may photo copies in case if I lost one copy of paper -Prints very fast -I like wifi feature to print via wireless network -Driver support was good and wasn't that hard to install -It's compatible with Windows 7, 8, 8.1, and 10. In time, HP developer will continue to update new drivers for newer upcoming windows operating system. Other thoughts: Coming from HP Photosmart 7350 Inkjet Printer, HP no longer supports printer driver to be compatible with Windows 10 OS.That's why I bought this printer this year and I've been using Photosmart 7350 for over 12 years! So,it would be nice if it's compatible with other OS such as Mac and/or Linux. But other than that, I recommend this inkjet printer for high school/college students for school/home/work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the price and home use.

    Posted
    inyago18
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I broke my older 4 in 1 printer that was 10 years old and obviously needed to replace it. HP has always been very reliable except for older driver support. However, for the price and a $15 recyclable credit, I'm very pleased with my new all in one printer. I haven't printed a lot in color but what I have has been very good. Depends on the paper. The ink feature still has me a bit perplexed but for a small monthly fee based on the number of pages I'm printing should more than make up for the cost of ink cartridges. To summarize: I'm pleased with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great. Value

    Posted
    Peterguy82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off this is an great printer not the best but we'll wroth it, The only con if wifi connection problems, I have had 3 hp wireless printers and they all had the same problem, connect the printer by USB cable, and you won't have issues, you have no problems wireless printing from your laptop or tablet or phone, The fax machine works great after going to the ups store and sending 7 page fax and having to pay ups store 14.55 I decided it was cheaper to buy this printer and couldn't be more happy, you get 3 free months of hp instant ink, I pay 9.99 and get to print 300pages an month, if I need ink hp sends it to me for free, I have had others hp printer with instant ink and not having to pay for ink is an good send, some people write bad reviews because of the price of the ink well use hp instant ink and problem is solved, if you need an all in printer this is the one for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good printer

    Posted
    Sterne
    • Verified PurchaserVerified Purchase

    This printer was a great value. Took no time to hook up with easy touch screen guide. All wifi worked from all of my devices (asus prime, iphone 6 and 7, dell latitude). Also easy to use with the hp print app. Created an office word file and printed wireless with no issues. Was fast and quiet. Email to print was also easy to set up. It did take 1-2 minutes for the print to come through. That would be expected with a very slow internet nspeed as mine @ 2.0. The unit is not to heavy or big. Picture clarity and print color were also very good and ink seems to be affordable. (will see how far an ink cartridge goes) I have owned quite a few printers since the 90’s, from Epson, Sony, Dell and HP. All I can say is that I was pleasantly surprised. Will see how it holds up through normal use but so far a BEST buy for me.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    ink replacement problem

    Posted
    Inphases

    I replaced my ink with the correct cartridge and have been receiving an error message almost every time I print (1 out of 10 times it'll print for me) that says it's not the correct cartridges (#63) BUT IT IS!! The only thing I can figure is that I bought them from a store and not HP online but that sounds weird and messed up. I went to HP online to bring this to their attention. I tried to send them an email through their website but I got a message saying that my printer was out of warranty (JUST out of warranty) and I would have to pay them to talk to me. I'm on a budget and thought to save about $5 by purchasing the cartridges from a store as opposed to HP online. I'm giving 2 stars (instead of 1 because I'm so angry) because it really is a good printer when it prints!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for the price but not entirely reliable

    Posted
    Ydnasnworb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The output quality is pretty good. It is easy to change ink cartridges. The visual appeal is nice. But as with many low-cost printers, this one gets a bit rickety within a year or so. When I use labels, the feeder doesn't pick them up until partway through the printing cycle, so unless I push the sheets downward, I will lose about 1.5" off the printed area. This is a bummer. The software includes a maintenance feature that scans and looks for any problems with printing then automatically fixes them. This is very useful and convenient; no more looking online to find the solutions to my simple printing problems.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good.

    Posted
    Magali
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Haven't used it much just yet. Had a hard time inserting the cartridges. Instructions had no written explanation, just pictures. Should have explained that you have to latch them firmly to hear that locking sound. Also, so much cardboard packaging you have to pull off inside the printer. But once set up correctly, it seems to work smoothly. Initially wanted to buy that very small HP printer but decided to buy this instead bec it was much cheaper and has features that the small one doesn't. It can do double-sided printing and has fax, not that I use it. May not be compact but it isn't that heavy and bulky as the others I saw of similar price points. Also, I should have availed of their ink offer but didn't have enough time to do it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It Does The Job

    Posted
    Stepstrong
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this printer based on it's price, All-in-one and wireless capabilities. It does the job and performs like an average printer. However the wireless connection is rather nerve racking when you're expecting to have seamless connection; you're constantly dealing with the message "printer is offline". Maybe it's just new to me, and I haven't mastered dealing with the steps necessary to keep the connection. Printing from a mobile device through wifi-direct is also sometimes difficult; Neither does this printer possess that quality material feel, with its cheaper plastic build. But, it does come through to print what I need, despite the previously mentioned. With some reservations, I would be a little hesitant to recommend this if you're in need of wireless capable printing that you don't have to fudge with regularly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work with our chrome book as promised

    Posted
    Nancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does not work with our chrome book as promised By the salesman. We have struggled with it ever since we bought it and the only solution offered was that we have a geek come out for a fee and try it. We went and bought another printer at Costco and are still trying to figure out what to do with this one since it’s been over a month since we purchased it. We would like to return it but we are afraid that you guys will not take it back.The chrome book actually paired with a much older printer but not with the one that you guys sold us. Let us know if we can bring it back we still have the receipt

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid printer, but not perfect

    Posted
    JS1980
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This HP is pretty solid. For the price and what it does, you cannot get a better deal. I love that it's wireless so you can place the printer anywhere in your home and it will still print to it. In addition, there's an HP app that allows you to print a photo or an email attachment from any location and the printer will have it ready for you once you arrive home or in an office. That said, I do have an issue with the setup. The printer picks up the drivers almost automatically. My issue is that I have a three year old MacBookPro and it seems to have downloaded the wrong drivers. This has caused the printer to freeze while in progress. If this happens to you, delete the drivers and reinstaill them from the HP website. Other than that, it's a pretty good printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Absolutely Worthless. AVOID HP PRINTERS

    Posted
    Emily
    • My Best Buy® MemberMember

    This is my THIRD let me say that again my THIRD HP PRINTER! I am not usually one to write reviews but they have been so ungodly worthless it would be unfair for me to allow anyone to make the same mistake if I can help it. All 3 of my HP Printers have quit working within the first couple prints and tech support is equally as worthless. I have tried every step to fix the issues it claims to have and it still does not fix the problem. My printer is the equivalent of a fancy paperweight at this point. Save yourself the heartache and don't shop HP!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Adequate and Functional

    Posted
    sheilm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced an Epson Workforce printer with this HP printer because it was more compact and sleeker looking. I needed an all-in-one that included a fax machine and chose this one for price and for the HP instant ink feature. I do not print significant pages per month so I am tolerant of it printing more slowly than I am used to. If I had heavy usage, I would NOT choose this printer. ALL the functions, print, scan, fax., copy are slow. The resolution of the print is the one saving grace. The copies are clear and precise. (which is ultimately what is most important). To be honest, if I needed to replace this printer, I would go back to an Epson Workforce which was the best printer I ever used.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    BEWARE!

    Posted
    CautiousCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You get what you pay for.... and at the low price I should have been more cautious. Changing the ink cartridge is difficult, and you can only load a few pieces of paper in the feeder at a time, and scanning has to be done on the glass. Although it does let you put multiple pages scanned into one pdf file. If you are a low volume user this may be OK, however the low capacity, and difficulty in changing ink cartridge has been somewhat frustrating for me. (recommend looking at ink cartridge installation in display printer... I did and had concerns even then.)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding printer for personal and home office.

    Posted
    BobK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to set up, quiet and produces excellent quality prints both in documents as well as color prints. Draw back relatively speaking, is volume output is slower than many office designed printers, but the quality of print is far better by design. Besides many letters, documents from 3-30 pages, I've been getting back into photography and have been most pleased with the color print quality. Compare the print quality data across printers, even within the HP stock and you'll readily see the 3830 is far higher than most. Besides photos, I want my professional and personal correspondences to look outstanding and this printer provides just that. Not having high volume print needs in the briefest time possible, this printer is excellent in itself and outstanding for the price range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Inexpensive but adequate option

    Posted
    BigD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Set up was fairly straight forward with step by step instructions on the computer screen. I was able to set up in the wireless mode and even with access from a remote device. I ran into some sort of block that persisted long enough that I went ahead and set it up using the provided cord. I was able at least to print then. Used the scan to upload some docs and that worked for me after some trial and error to figure out the procedure (reason I bought the printer in the first place, couldn't get the old one to scan). Seems like it won't be any better on ink than the old one as it is already getting low after some few weeks. I don't use the printer often but my grandson is constantly using it so may be better in that regard than I realize.

    I would recommend this to a friend