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Customer Ratings & Reviews

HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5010 reviews

94%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 5,010 Reviews
  • Rating: 1 out of 5 stars

    Buyer Beware !!!!!

    Posted
    Lindy
    • My Best Buy® MemberMember

    I bought the HP OfficeJet 3830 in November and have found that it hasn't worked right from the beginning. It has trouble feeding the paper for copies, the sensor in the machine doesn't let me change the settings, refuses to make copies from the top feed and the carriage inside the machine gets hung up when I try to put paper in the machine. This is the worse printer I've ever used. All I can say, is Buyer Beware. If you enjoy being frustrated and aggravated and unable to make copies from a printer, then by all means go ahead and buy this piece of junk!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the Price

    Posted
    Jeanette
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great printer for daily home use. It can be quite slow when copying, so it is not ideal if you have a lot of multi-sheet copying to do. The USB connection is not a "traditional" USB port, and the printer does not come with the USB cord, so be prepared to buy a cheap separate cord if you need to ever do wired printing, not on WiFi. I only mention this because I have learned the hard way that Chromebooks and Macbooks will not send pictures to the printer in a very high resolution and I thought I could just plug in my USB drive instead, but that is not the case. Overall still a really good printer, though, especially for the price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The print has been having problems since week 2.

    Posted
    Jovannyc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The printer has been having problems since week two. For the first days it worked well. After the first week it wouldn't print. The printer could not eprint or receive anything from my computer without being hardwired to it. I had to delete all the drivers and re download them. It kept saying that the print doctor app could help, but it never could do it. I turned off the printer and disconnect the power cable like it ask me to and nothing changed. It has been the worst hp printer I have ever had, and I love hp products. I will not be recommending this model to friends, but I still love hp.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great entry level printer

    Posted
    VLStu
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I picked this printer up as a quick backup to use until I could replace my primary printer. Setup was ridiculously easy, and we were printing from my laptop, surface, and iPad in about 15 minutes. I have yet to use the duplex or scan function, but I have little doubt it works as advertised. It is not the fastest printer in the world (I knew that going in), and it is pretty loud. For the price, that is no big deal. I read a few negative reviews online about setup difficulty and print quality, but I have no issues like this. I also signed up for the HP ink replenish program, which is super easy as well, and very flexible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Jmart
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The printer I had previously (another HP) worked great for about a year before it suddenly decided to stop working. I was left without a printer on a night where I really needed one. I saw this one on the website for a cheap price and it had all of the same features my previous printer had (I never fax, but you’ll never know when you need it). It works great! The only thing I haven’t been able to figure out is whether or not it will make double-sided copies. Like faxing, I almost never need to do that so it’s far from a deal-breaker. At $50 (at least when I got it) it was about $30 less then what I paid for my previous printer. Can’t complain about that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pleasant Surprise

    Posted
    Patrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had this for about 3 weeks now. I'm impressed by what I got for the price. It communicates quite well wirelessly. The included scan/fax/print software shows ink levels. The included ink seems to indicate full cartridges, not half empty starter ones. The black and white touch screen isn't disappointing at all but it takes some getting used too if you've used a color touchscreen. It's pretty responsive as well. I wish it had automatic duplex printing instead of manual. I use it mostly to scan but the print quality has been pretty good as well. So far, its been a pleasant, affordable surprise of a machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality and convenience

    Posted
    Retired
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a much older HP model. The price was great, installion was easy and the print quality is good. This works well for a home printer/copier. I have not used the fax function. I had a little trouble locating and removing the packing materials, especially the cardboard inside. I was afaid I might damage something in the process. I would have appreciated a detailed list of where these materials were located and how to safely remove them. The pictures on the quick install sheet are pretty worthless.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    win some lose some

    Posted
    Leland
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I opened the package, there was a lot of packaging to remove. I thought I'd gotten it all but then I kept getting a message that there was something floating around inside. So I ended up yanking on what I thought was a piece of tape which turned out to be a plastic strip connecting the printer to the power cord, so the printer wouldn't turn on again. Since it was after the return period had ended and I didn't want to throw good money after bad trying to fix the problem, I decided to just consider it a loss and instead bought new ink cartridges for my old printer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Superb product

    Posted
    Archer12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just love new HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Printer . I can print and scan documents and even print pictures. With the WiFi and Bluetooth capabilities I can send documents from my laptop while in another room and also from my phone. With the USB port I'm also able to copy documents from a USB Stick. With the HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Printer ..I can Print, copy, scan, fax my documents with easy and with the small size of it, I'm able to save space and stoe it easily without cluttering up my desk

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets the job done so far.

    Posted
    Darkwingduck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far it has been awesome. Great quality, smooth document feeding, very easy setup with the online install app. Was able to connect; wirelessly, 3 devices in about 10-15 minutes. Only complaint I had was the scan feature is complicated to figure out. This needs to be activated via the disc, a little difficult to do when you are connecting devices with no disc drive. I finally found the app for the scan feature specifically and it scans as a PDF now, not a jpg, tiff, etc Go with the hp ink cartridge plan, I have the 2.99 plan per month and already received a new set of ink in less than a month. If you don't use the ink, there is an option to return unused ink. So far Awesome Sauce!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good basic multi-function printer

    Posted
    mlaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a replacement for an HP printer that worked well for years before dying gracefully. This printer was on sale and I failed to do basic research on it before purchase. It does not/not support automatic 2-sided printing--you have to manually replace the page for the 2nd side print. Not a show stopper, but annoying that I didn't find out before setting it up. Other than that, it seems to work well, though still sorting out settings to allow choice between color/bw printing. WiFi function works well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for simple office printing

    Posted
    DoctorZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our clinic purchased the HP 3830 to use for simple copy duties. Our front desk continually needs to make copies of identification and insurance cards. Simple task, which the 3830 does quickly, and importantly, quietly. There is a pleasant what we call a "tinker bell" chime after the copies are made. Nice touch ! We do not use the wireless capability. We use the copier connected directly via either net cable to our front desk computer. As it is a violation of federal privacy laws to use a wireless system for this. For us it is critical we have the option of going wired or wireless. Therefore, it also means I have no opinion of it's wireless functionality. Copies are clear and readable.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Loses Connectivity too often

    Posted
    BigNerd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like to have a printer in the home, connected wirelessly to the network, that I can print to from any device (phone, tablet, computer). This was my replacement for a failed Epson. But at least the Epson worked for a year, until it was just outside of warranty. This one is poor, the phone says it sees it, but can never successfully print to it. The only saving grace is to send the desired printing to the HPSmart app and print from there. Yes, the printer can see its own app, but not any of the other apps on the phone (like email or web) that might try to print to it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Wifi Printer

    Posted
    aattard77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have this printer over several months now and I would saw I impressed of this printer. It lets you print in black and white and grey-scale when you put it as a default. I would suggest going online looking for how to do this. It is a very easy setup with wifi and it was easily found. I have printed from my phone, various laptops and etc. I have not had any problems as of yet. I would say the only thing I do not like is the print cartridges do not contain a lot of ink and HP is really pushing for the monthly ink program. If you print a lot then I suggest doing that, if not like myself then its not a good idea.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great inexpensive printer for SOHO use.

    Posted
    JC56432
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a printer that would allow me to print in color and scan documents. I did not want to spend a lot of money since really what you buy/pay for is the ink. This printer offers everything I needed and has FAX capabilities built in. With wireless communication for quick photo printing, uses the XL (Extra Large) ink cartridges, and can print black if the color ink runs out. Great printer, easy setup, but I should mention that you should go to HP.com and download the latest full service printer driver and run it before connecting the printer to your computer, the installation program will walk you through the setup process.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No complaints thus far

    Posted
    dsnyfan1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven't had a chance to put this printer completely through its paces as of yet. I bought this mainly for use with my craft projects where color printing is sometimes necessary. I have made copies and scanned documents with it and have no complaints on any functionality at this time. The print quality is more than adequate for my needs and the scan quality is very good for the price range. It's been out of the box for a couple of weeks but everything is going well up to this point. If anything changes in the near future, I will update my review accordingly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer

    Posted
    LeeNYC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old printer stopped working and I was looking for one with AirPrint. I did not have high expectations for a printer that was less than $50, but I read the reviews and went for it. Since I do not do a lot of printing at home, I figured paying a lot for a printer may not be worth it. I was right and I am glad I got this one. The printer is bigger than I expected, but the set up was fast and easy. I was printing from my phone and iPad without any issues. The starter ink that comes with the printer is still going after printing several times. I am happy with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent value printer

    Posted
    tpivette89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this so I could start printing my own USPS postage labels for selling things on Ebay. Fast and easy to setup and use. Linked seamlessly with my iPhone 8+ and Mac mini. With the money I've saved from pre-purchasing and printing the shipping labels myself, I have easily paid for this printer and then some with the savings. Not to mention I can skip the lines at the post office and just drop off my self-printed labeled packages, which saves me tons of time. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Printer For The Price

    Posted
    doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer is a workhorse. It has all the features I need: print, copy, scan, fax. The speed is fairly fast. I print many ink intensive items and the speed is very acceptable. Normal file printing is very fast. Faxing is done quickly. I use this printer everyday and it produces good copies. The wireless feature is very convenient once it is set up for wireless. I called customer support for assistance. The representative set up the wireless feature. There is a set up wizard and a CD for assistance. For the price it is well worth the cost, even if I had to replace every year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Functions as stated

    Posted
    Nodoz724
    • Verified PurchaserVerified Purchase

    It is my first couple of weeks having this product and has been used maybe 5 times max. I must say it was easy to set up, and a piece of cake to use for Apple devices, not sure about Android as I do not have, but assume it would be just as easy. Not top of the line high quality material but aesthetics were not a factor in my purchase. Some reviewers say it was hard to get to the ink cartridges to refill but you have make a selection so that the ink bar moves to the middle of the bar. I think it can be selected from the menu, it is difficult if it is on the side but still is very possible.

    I would recommend this to a friend