Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,388 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer fits my business model. Enjoy the scan tray, color, professional looking and prints very good quality. Scan feature is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use home ofice printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use printer for you home or office. Quick to print using WIFI. Great quality print in both B & W or color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and gives a good print. And I love that it prints both sides. I just wish that the ink was available sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    I love this printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to install, scans, prints and will print from my cell phone. Reasonably priced, excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for minimal office use for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I need for remote work during covid-19. I like the scanning ability and both b/w and color options.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good size, not too large, has all the features I wanted, like copy, fax, scan, prints in really good quality, and had a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a dorm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a student going away at college this printer was perfect. It is everything we needed Easy to set up, works great and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP6878 went down, checked the Best Buy Reviews and decided on this model which is doing a Great Job with faxes, Clean Printing and Scan. Doesn't hold as much paper as my former printer but no issue. Be sure to purchase Geek Squad 2 year protection plan, any issues in the time period and they replace with the same model or you can move up to another unit as appropriate. HP Ink Program is a must. Have used that for several years and Very Satisfied, automatic shipments so you don't run out. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    printer works very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer with clear printing and quite easy to use. I did need to do a little expermenting.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for working from home and have been very pleased. The scanning is easy and it printers at a good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has to work from home now because of the virus and this printer has kept right up with him. Not expensive either.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easiest Set Up Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have a dozen HP OFFICEJET Printers..We had issues reloading drivers , reconnecting to the WiFi and printers showing off line. With 3 locations and both Mac and Windows it was not uncommon to have to reset something every once in a while. NOT ANY MORE! Very easy to set up, prints quickly, always connects to all mobile devices. So happy I went out and bought another one to update a second location!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have printer photos and plain pages with this printer with no issues. It actually prints on both sides of a page without you dinking around with the paper. I didn't see that feature in the best buy specs or on the printer box. Of course it might have been there, but I didn't see it. I stewed over that decision because i really wanted that feature, but I needed a cheap printer. Quality is good...make sure you have the correct printer drivers. The windows default drivers don't work very well. Definitely recommend for this price point

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer- easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. After my old HP printer stopped working last week and after searching online for the best replacement, Best Buy had this HP 5255. This had good reviews and some bad. I’m so glad I bought it, great price too. Took me no more than 10 minutes to have it up and running. I would recommend if you don’t have the HP Smart App, install the app first on your phone and create an account. It streamlines the process! It prints very fast and quietly. Also easy to print from your tablet or phone. Although it’s only been a week, so far it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy to use very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very convenient. Let the fact is a wireless printer copier , scanner. Couldn’t beat the price and could not beat the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up, excellent copies, like the ink deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for just over a month, but so far I really like it. It was very easy to set up although there were a number of steps to go through because of the ink program they have. But now that it's working, everything is going great and I believe I'll be saving quite a lot of money on ink in the future. The printer I had, a Canon, was quite unreliable and each time I had to use it there was something configured incorrectly. I love Canon products usually but I'm glad I switched to this HP.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great Printing Quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer to specifically use with HP's eprint program. The print quality is great & the cost was very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Works great printing, scanning and cellphone app!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this scanner/printer. I like the drawer for the papers, the printing is very good and the app on the cellphone works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and to use. I have no problems copying or scanning. I also had no problems printing wireless from my galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product prints clearly and efficiently and has the convenience of being wireless so I can print directly from my phone or any other device

    I would recommend this to a friend