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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 4,388 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. So easy to set up, use and change cartridges when needed. Printed products look professionally done!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the printer is really good. However, today it stopped connecting with my laptop for scanning even though both are connected to the same WiFi. I can still scan using my phone though. The ink program is very convenient but quite confusing. I used the free trial to start but I received an email informing me that I went over the plan I chose when signing up even though the number of pages is still below the free trial that has not expired yet. Waiting for someone at HP to answer the phone (on hold for 25 min now)...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for office very quiete and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for smart phone that has tons of capabilities for scan, print, and more. Sometimes there is malfunction with link between printer and smart device. However, issue can usually be resolved with power off and on. So that can be inconvenient; but overall it scans great and works well. Ink use volume is acceptable. Cost of ink not cheap, but not crazy, and colors and black are separate cartridges. Thus you can conserve colors by printing black and white.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer - Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dealt with printers before, and there's always drama. This printer broke the mold. I did have to re-boot my laptop once during the driver install. It hung. After the re-start everything went smoothly and the printer just jumps up and runs - connected to my network without issue. The apps that come with make things easy. I don't do a lot of printing, so I didn't need a lot of printer. This one is perfect, and the print quality is excellent. HP makes good stuff. This is an excellent printer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 4 out of 5 stars

    Great Printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for price. Have not had any issues so far. I did a lot of printing for my business. All done off of my tablet, love the wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 2nd printer for family use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OJ 5255 is a great little printer for small jobs. It holds about 25 sheets so no big print jobs. It's easy to setup and it connects using HP Smart app so every device can print to it. Using this te h I don't have play IT tech to my family. Just install and print. I should mention this is my 1st experience with the HP Instant Ink and it is easy to use and economical. You subscribe base on expected usage, your printer reports sheet usage and HP automatically ships you ink. Overall a great choice for a family printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all-in-one Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless printer, scanner, photocopier and at a good price. The ink this model uses is also of a lower cost.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, HP printers are the best, period. Prints quickly, quitly, and the wireless is better that what I have had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great options such as printing, copying,scanning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup; fast print; clear copies and I haven't tried the fax yet. Instant ink will be great with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of this printer & the clarity of what it prints! I purchased this in December 2019. No issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact & easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller printer to go with my laptop & this fits the bill. Love how much smaller it is & how easy it was to install & use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    OfficeJet fast printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office Jet 5255 is a very good printer at a reasonable price. It prints quickly. It is a relatively quiet printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this up was easy. I haven't used the fax feature yet but everything had worked perfectly. Faster than my old HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly. Works great with your phone for printing and scanning is a breeze with the printer app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great quality prints..easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new hp printer because my other stopped working. I was pleased with the price at Best Buy. I set it up in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fairly good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this to the store because it showed an error message within 24 hours of being connected to my Win10 computer. Hewlett Packard knows about the problem and has a fix on their website. It has been about a month and the printer is working fine. Please note that this printer is quite loud when it operates, but overall the quality of print is well above average, in comparison to my other printers. Haven't had it long enough to know how much ink it uses. I like that it connected effortlessly to my network and everything can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Hp Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Easy to use. Print, scan and copy. Wireless so easily to move for convenience

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Easy to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless printing is so great. This printer is so compact but able to cover most everything and can copy back to back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love printer easy set up and Easy Ink Program.zHighly recommend Love wireless printing from phone,computer and ipad.

    I would recommend this to a friend