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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,388 reviews
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it's wireless! very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a printer satisfied easy set up and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HP printed lasted a little over a year. So far this printer is working great. It prints quickly and clearly and the print and scan are working too. I will have to use it more to give a better review. Time will tell. I have it connected to my computer so I can not vouch for WiFi functions. I will not need it for faxing so at this point I will give it a good rating.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    5255 All-in-One printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with ease of use and Print quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with nice feature. I love being able to print from other devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is great and price is right! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints things it’s nice, quick, wireless, Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Works well great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use & faster then the previous unit that I replaced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use prints beautiful work pictures are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp printer great and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and simple to use. It prints and copy’s quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. So advanced. Easy to use, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the sale price. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does everything I need. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer! Wasn't sure if I wanted another HP printer, because I really hated my old HP printer. I am however really happy with this one and it's truly a wireless printer, which means I can sit on my couch and send something to be printed from either my laptop or my iPad or iPhone. Great buy!! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, works great. replaced older printer, much better

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable. Prints quickly. Good color quality. Good size for desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printers are Still One of the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon printer I had at the house bit the dust on me during a school project for my son so I had to have one immediately. Went to Best Buy and they had this little model on sale and I just couldn't pass it up. What all it could do for the price. The HP software was easy to set up. You download the software on your phone, tablet or computer/laptop and hook it to your WiFi connection and you are off and running. You put the app on any product you want to use with this printer and it basically sets itself up. You operate the printer, scanner, other options on the device you are using with the app. You can make copies from the scanner into PDF files, photos, text files, and any other option you may need. You can add multiple pages to files and not worry about merging them yourself. They are all in one file. You can send files from your cell phone with a email address you set up and it will print, scan or fax once it is received. I will say there are lots of bells and whistles with this little gem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and compatible to my computer.it prints good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit that I have been doing a lot higher volume printer than most people would. I am required to print anywhere between 10-40 pages a day for school. My major complaint with this printer is that it jams constantly, often 2 to 3 times each time I print. This wastes pages (and I pay by the page to print) and is incredibly frustrating. I've attempted to print double sided to conserve paper but this increases the amount of jams. It still jams printing one sided so there really is no fix. It also goes through ink cartridges ridiculously fast, I spent over $100 in the course of a week on ink. I signed up for the instant ink, so I am probably saving money.. it's a good concept, however when the printer jams and prints only a third of the page, this wastes one of the valuable, limited pages that I am able to print. This printer had great reviews but it has not lived up to expectations.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm very sorry for the consistent paper jams that you've been experiencing alongside excessive ink consumption. Reliable printing is something we always intend on providing, so I'd like to make sure that the issue is resolved definitively. Let's see how I can help.

      The first thing I recommend is having a look at this paper jam troubleshooting guide: support.hp.com/document/c05619885

      A few other tips for ensuring smooth paper feeding are as follows:
      - Make sure to set the paper guides very precisely, giving attention to the paper height guide
      - Clean your printer's rollers via the steps provided in this guide: support.hp.com/document/c05635509
      - Store and handle paper as detailed in this guide: support.hp.com/document/c04518237

      Then, I have a few suggestions for lowering overall ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you still find you're using quite a bit, Instant Ink is another option to consider. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free. For more details, you can visit this link: HPinstantink.com

      If these issues persist, please don't hesitate to reach out to us for support. We'd be more than happy to help get your printer running as it should be. You can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP