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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,388 reviews
  • Rated 4 out of 5 stars

    Works great for basic printing needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased this and wound up having to return it because during the initial setup it could never feed the paper through without jamming up. I exchanged it with the same model and this time everything worked perfect. If you are looking for pretty basic printing needs for a decent price especially being an all in one with fax then I would reccomend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Not too big. Haven't tried photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really fast, but very quiet and prints beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup wireless has good features useful in school setting and home

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy as could be with my old Dell printer/scanner, but what my last Windows update, it was no longer compatible. After talking it over with a very patient Best Buy employee, found this printer. It is the best printer for my occasional printing, and the wireless connectivity from my laptop and phone is great. Glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick, prints great, configuration was automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all in one printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet and dependable. The easiest printer ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to set up and use, even fax Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good at home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at home printer. Personally I use it for work, printing up to 15 pages per week, i am about 2/3 done with colored ink. And a 1/4 done with black. Now I am going to college so I will be superscribing to this ink thing it comes with. Good quality though and it is pretty discreet on the desk that my kids dont pay any mind to it. ha ha

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great quality print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great print output of multiple documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer for a friend who is not very computer savvy. It was hard to install, I had to call tech support cause I did something wrong. Tech support was helpful. After that everything was OK. I printed several things for her. It was easy to use. She liked it it and used it several times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Print

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my Chromebook accessibility and working my business during this COVID situation. It works like a charm. I also signed up for the ink replacement so there is no need to worry about running out! I had no issues with set up - I am glad I took a chance on this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very nice with printing documents needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    easy...compact...fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy...compact...fast...pretty...black.....light....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been easy to use and set up , prints very fast, very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy too set up, and print quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price works effortlessly quiet mode not needed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer, scanner for the home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for multitasking, doesn't take much space, fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to set up, printing quality great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement printer for my home office. Easy setup. Works like a champ. Was a an Instant Ink subscriber for my last printer. Let them know that you switched and they will send out new ink. Good value if you can catch it on sale like I did.

    I would recommend this to a friend