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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,388 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer because of its ease of use and size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Minimal use printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact in size and shape. Gets the job done. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and worth the money. Very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great simple printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic printer! It does what I need without breaking the bank. Double sided printing, scanning, etc. I also like how I can change the print quality to draft to save ink. Took some time to figure out all the features but eventually found the settings

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No more print head cleaning!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who needs a printer, but not everyday. She was having to clean the print heads on her old printer several times before getting an adequate print job. Now she can get a beautiful document without all of the extra cleaning time! I may just get one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer when we started working from home due to covid. We struggled to find one because they were all out of stock, and then we found this one! It works great for printing and scanning different documents! You can even do it from your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works without a computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use this printer with the HP app to print off your phone, whether it be photos or documents. Definitely a plus if you don't feel like spending money on a computer that'll 99% of the time. Works with Wi-Fi as well, so no cables other than power required!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Works great so far! Pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Printer to the Rescue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An older HP ink jet printer way out of warrant wasn't working and thus I was forced to buy a new HP ink jet printer, OfficeJet 5255. I was very happy to have set it up all myself and thus far, it's working GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Replace for same brand of printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints well, slower than my last model but printers never really seem to last long in my experience. If you can get 5 years out of one, you got your money’s worth. Good color, connects to internet, can do double sided prints and connects to your gadgets through wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    good simple printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple printer to hook up to my PC. Good print quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted a printer, because I thought it was a big waste of space. Now this isn’t small necessarily, but it is great at scanning and printing, and in fact we are very happy with the product.You can print a lot of your documents straight from your phone, which is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Pretty quiet. So far, very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like a lot of bells and whistles. Simplicity is best. This printer is easy to understand and was incredibly easy to set up. I actually thought I was going to need help - but no, I got it done on my own as a very non-geek consumer. I am totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printing good price should meet our needs very well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home printer. This printer is perfect for school papers, pictures, letters, thank you notes, invitations, projects the list is endless! I’m very impressed with this little printer and it’s possibilities! I would definitely purchase it again and recommend it to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now the printer is working very smoothly. Easy connection to my laptop and cellphone, updates were done without problems, and the set up process was extremely easy. It takes you step by step. If you read and follow the instructions...the set up will be like a plate full meat and veggies.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were sad to see our old printer go but happy to say that the HP OfficeJet has been terrific so far. Clear and crisp copies. Scans, fax’s and receives emails from everywhere. Granted, we haven’t had it for long but we feel confident that it will be around for a very long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the printer to replace my wife’s 7year old printer from college. It been very good so far. When setting it up, I found it quicker to add it to my network manually, then trying to use the downloaded software/ app. The only thing the software is good for, is if you need to scan some documents/pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use/set-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set-up of all-in-one printer. Downloaded the HP app on iPhone and HP laptop and set-up and printing was a breeze! Also opted for the 2.99 a month hp ink plan, which is a great bargain with first few months being free! Also love the compact size and many features.

    I would recommend this to a friend