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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,388 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great home printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little printer for the price. Replacement ink isn’t too expensive (though after around 100 color sheets, I haven’t yet needed it.) the wireless capability is awesome and works well with all of my computers and my iPhones.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is good. Only difficult part was opening and closing the paper tray. Free Ink replacement offer should extend to at least 2 weeks. Life got busy and before I knew it, the free ink offer had passed. That's on my end though. Like I said earlier, the printer is good.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Had a minor problem during shipping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer rarely and wirelessly. The feed lid had a part that was bent a little, but went back into place ok. We don't use the feeder much. If this was used as our main printer, I would have had it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Set up was fool proof, anyone could do it. HP ink replacement program is great. You never have to worry about running out of ink or have to go to buy it as they replenish your ink as needed. Couldn't be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for newly working from home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does it all: prints, scans, etc. works seamlessly with the HP app and makes my life easy working from home. I can tell that the ink runs out somewhat quickly but still, easy enough to use and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for everyday use and small jobs. Worth the money and also great option to opt in to the HP smart ink program. I don’t pay for ink at all because I don’t use a lot of pages. Love the smart reorder option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super price and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All in One HP Printer handles all of our needs. Best Buy offered an incredible price and incredible customer service! I ordered online with ease and pick-up in the store was a breeze. The associates in the store were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy; great quality prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased at how easy the HP 5255 was to set up, link to my network and start printing. Linking all of my devices was a breeze. Thanks, Best Buy for staying open for online order pickup during this crazy time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was difficult to install the software and hook to the internet. But once I read all the of the instructions, I had no problem completing the hookup. I really have enjoyed my printer very much. I will recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because it uses the same print cartridges as my old printer. I use it as a general printer in my home. I have not printed any hi-rez photos. I do basic printing and scanning. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is my 3rd HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP printers because they hold up to my relentless printing. My last printer lasted 10 years. I am not easy on my printers but HP has proven to go the distance. The only bad part is the ink number is not the same in all there printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value, prints great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical because of the low price (I only paid $69.00) especially after having owned a higher-end HP for about 10 years (it finally failed). But I was so impressed with its performance and print quality I purchased a second one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. No complaints so far – I’ve had it about three weeks and just love it. I set it up with my iPad next to it and it just did everything it should and I just kind of watched it do it’s thing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easily linked to my new HP laptop bought them both at the same time, they're quite pleasant to use. Excellent, print speed. With just power cord nothing better, since it wifi could print from my cell phone as well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, we got a really good deal on this printer as we used our review points when purchasing this printer. It is for our Grandaughter and she says it prints really good. I might get another for myself when I build up more points.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this printer a little over a year and a half. It has worked fine without any issues. It is fairly intuitive to use, but you can consult the online manual for further instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my HP printer needed replacing (2012) I researched online and picked this model and I talked to a sales representative at the store and for what I needed was a great choice. I easily set it up and am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless capability to print from anywhere in the house, (even with several floors). Ink is dry when it prints, so there is no smudging. This is true for printing photos as well! Great quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great price printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not only a great price but it exceeds in the value! Printing can be done wirelessly and I love the option of free ink sent to my house when I’m running low! Make sure to get your free $5 hp instant ink card and sign up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer..fax...copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that the day I came into Best Buy-Monroeville,there was a rep from HP there and he listened to what I was looking for..lead me to this machine & thoroughly explained it worked. I was WOWED. So much so I bought it. It's great.

    I would recommend this to a friend