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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,388 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer, great price, bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a new printer just because our current printer would not support the new Windows software. So annoying!! We like HP printers, great price, which means the ink is expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suddenly working from home I needed a new printer. This printer/scanner is great. It makes good clear copies and is handling the scanning I need to do. I‘m hoping it holds up longer than my last one. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Prints pictures well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the the occasional printer needs. I really bought it so I could print from my iPhone. It works good. Only downfall is that I have to restart it if it hasn’t been used in a few days so that it is discoverable again to connect to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Item for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works near perfection with this printer. From printing to scanning using my laptop or any other bluetooth device the only thing left is just to set up the fax functionality otherwise it is a printer i will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good printer. It prints clear and fast. I did wish the paper drawer could hold more paper, but other then that, it's great. I didn't sign up for that instant ink, I can go and buy it my self.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer with multi-functionality that has not failed. I really like the ability to print anywhere from my phone. Second to the instant plan plan that has to be the next best feature of this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a year now, and it still works like a charm. Crisp printing, vivid colors, works fast! I like having a scanner and copier at my disposal, too--I've used those features quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Would Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very good for what I use it for which is printing out basic documents and it can even print out pretty good color photos. The ink doesn't last as long as I would hope, but this is a solid product!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and works. If you are not in a high volume business need for printing, then I would recommend. Unfortunately not the longest lasting ink cartridge, but I have used 3 and the printer is still working as strong as when it was new. Good little jobber!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Was skeptical but this thing hasn't failed me yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really need a high end printer and have had issues with budget models in the past. Had low expectations going in but have been very happy with this model. Far better than the Epson i was replacing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints quickly over WiFI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was super easy. I'm impressed with how quickly it prints over WiFi. We also signed up for the ink subscription and our first cartridge already showed up - I love that we don't have to think about it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This printer is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer because it’s easy to use. It’s easy to change the ink and easy to change the paper. It also does a good job printing. I don’t print pictures so I cannot comment about that. But for just every day printing it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The printer serves the purpose for our office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this All-in-One printer because our original printer was damaged in a flood at our church. It is serving the purpose well and is compact and convenient to move from office to office, if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is AMAZING! I can print from anywhere in my home, off my phone, or even through my various laptops. It is a HUGE upgrade from the Epson I had. I highly recommend this printer. It has been a huge help as a teacher and actor.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit cumbersome to scan two-sided documents with multiple pages. But that's a bit understandable given the type of printer. I've started using the printer for my business and it's been great. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just needed a printer that was easy to use and easy to set up. Turned out this one does both. Good for documents but not good for pictures. We just wanted it to print word documents so we’re totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    WON'T SCAN INTO MY PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO CONNECT. PRINTS GREAT. BUT, WON'T SCAN TO MY PC AT ALL. KEEP GETTING ERRORS THAT AREN'T LISTED ON THE HP HELP SITE. THE ASSOCIATES AT BEST BUY WERE GREAT WITH THEIR HELP & RECOMMENDATION.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another printer when I got a new computer. The ease of setting up my HP printer was astounding. Haven't used it a lot yet, but what I have done has worked out beautifully. Really glad I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Replacement printer plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace another HP printer that I simply wore out. So far, it has been a fantastic decision! Great for occasional printing, copying and scanning. I plan to go with HP again when I wear this one out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good printer easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer it was very easy to connect to wifi and troubleshoot connectivity when my wifi went off line ,It is very easy to use, it doesn't seem to use a lot of ink or have paper jams

    I would recommend this to a friend