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Customer reviews

Rating 4.5 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the OfficeJet 5255 as being easy to use and having great print quality. Positive feedback also highlights its compact size, wireless capabilities, and affordable price. While some users mentioned the paper tray as a potential area for improvement, the overall experience is largely viewed favorably. The printer's ability to scan and fax are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,388 reviews
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Nice Printer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well the only thing i found is where the paper comes out you need to pull out a arm on the other models the arm comes out by it self.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product , it’s easy to use once you download the program to your computer and it’s very easy to use And print things from phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great personal or small business printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a variety of different brands of printers from Epson, Brother and HP and HP almost always seems to perform the best. Prior to getting this one, my primary printer was an Epson WF-7520 All-in-One unit. The problems that I have with that printer are resolved with the HP 5255. The mobile printing is easy to use with the HP Smart app and worked very well, even remotely when using the email address that is assigned to the printer. I wish I could create an easier email address than the one supplied, but that isn't really a big deal. AirPrint worked perfectly also with this printer. My iPhone and iPad found the printer easily and it printed shortly after I sent it to the printer. I primarily use a MacBook when I'm working and the only issue I've been able to find is being able to select printing in black and white versus color. I've not been able to find an easy way to just print in black and white, but that could be my fault and not the fault of the software or printer itself. The printer doesn't print particularly fast, but it is an inkjet and not a laser, so i didn't expect it to be amazingly fast. The HP Utility software made managing scanning projects simple. I particularly like the scan to computer feature which a constant problem I had with my Epson printer. This printer also has a small footprint, which I really like. Between the printer, dual monitors, speakers and scanner that I have on my desk, having a small printer that is an all-in-one unit is great. This printer also came with three months free of HP's Instant Ink, which i signed up for. The printer will automatically order more ink when the supply gets low. You have three different options for the Instant Ink program dependent upon your average monthly usage. No longer is it necessary to go out to the store to buy replacement ink which is great because I normally don't know that I need to replace it until I really need to print something out. Im curious how well this program will work and how long it will take to receive my ink when its running low. If it works as advertised, it's a good addition to a great printer. I would definitely recommend this printer for students, home office or a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not As Reliable As They Used to Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing is satisfactory for the most part; however, the ink cartridges do not last very longer before drying up. Not a fan of using Wi-Fi as connection, the automatic updates usually lead the printer not being responsive and requiring a restart. It makes no sense not allowing the same capabilities with a much more reliable ethernet connection than with Wi-Fi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office jet 5255

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Office jet 5255 has performed well and it is nice to be able print wireless from cell phone and also print double sided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    seems easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One it was set up easy to use . the screen is a little small took a little while to figure it out. Like the automatic ink ordering system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an easy to operate printer and this is it. Not too big and makes excellent copies and prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for printer/scanner for a seasonal residence for a good price! Ez install and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good, Inexpensive Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Wireless printing from your smart phone, tablet, and Chromebook via Google cloud printing. -Ability to print from literally anywhere around the world provided you have an Internet connection -Ability to fax Cons: -"Cheapy" looking from both inside and outside -Set-up not as intuitive as my previous Canon printer -Printed instructions could have been a bit better Side note: HP's ink replacement program is optional but recommended if you print about 200 to 300 pages a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is perfect for causal printing. Easy to set up and Bluetooth to computer, laptop, or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new printer. We can also now print directly from our phones which is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great! Love being able to print from my cell using wifi. Got this at start of pandemic for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it all. Print, scan, copy and fax. Too many printers today don’t fax anymore. This one does. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It has so many features and with the mobile app it’s so easy to print any document from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm impressed with my new printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what I wanted. It works like I expect it to. Simple for a novice like me to use and to understand

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is new so I don't have much to complain about at this time. I do not know if it goes through ink quickly, but it prints fast and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old printer wasn't keeping up. Inexpensive replacement, does everything we need plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my printer. I have been using it on a daily base. I like the fact that it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the scanner and once I get the printer to recognize my computer and start printing each day it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect printer/copier/scanner for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great and is ideal for basic home use. Love the Instant Ink program...never have to purchase ink.

    I would recommend this to a friend