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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1005 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the OfficeJet 8015e for its overall performance, print quality, and ease of use. Many users found the setup process to be straightforward and appreciate the printer's connectivity. Additionally, customers have noted its suitable size and relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,005 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my printer. The two side printing is much nicer than the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value of a printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a great buy. I am enjoying the free trials of ink and paper that accompanied the purchase. I would definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer that works very well. Great quality images and ink is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This Printer is Awful! Do Not Buy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awful printer. Do not buy it. Every print job I have that will require multiple copies cannot be done in a single print. There is ALWAYS a paper jam. I'm constantly having to fix it, which means there are misprinted pages. By the end of my print job I have a ton of wasted paper. I hate this printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black ink doesn't last and new doesn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fine until it ran out of black ink before having it for two months, averaging 4 pages a day. When I put a new cartridge in (from Instant Ink) the black won't print. The printer says the black ink is full, but it's not printing. I've taken it out and checked and the black ink has ink in it. My finger was black! I contacted HP and they're sending me another cartridge sometime in the next 5-7 days. If that works I'll come back and edit this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. For personal use printing is more than adecuate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahmad is a highly skilled, knowledgeable tech, courteous and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service and the product is good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought, the ink doesn't last for 6 months, had it less than a month and I already had to reorder ink. The scanner is not good, doesn't allow to scan in black, just gray.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mater what I do I can not keep it signed into our internet and working. I had the model before this and loved it. Now the requirement to have an online account it keeping me from being able to use this machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, its serving the purpose for purchasing it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase and it is very effective compared to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this because I am so in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Seup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far with awesome setup help from HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a good price. Always buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't set it up yet. I'm still using up the ink in my old printer, but I bought this one because I got a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, great employee service, very helpfuf

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only options for ink are to be locked into an ink subscription model or periodically purchase ~$100 worth of ink. Wish I'd looked up reviews on printer forums before buying, the majority of people say to stay away from hp printers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to be set-up again after each power blink.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is frustrating to use. It is impossible to connect the printer directly to a computer with a wire. It must be connected through a Wi-Fi router. Each and every time the power blinks, the printer forgets the settings and needs to be completely set-up again. The HP Smart website forgets the printer's serial number and the printer forgets the router password.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    software proble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wants to go OFFLINE after my laptop is shut down every time and will not go back online after laptop is turned on.

    No, I would not recommend this to a friend
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