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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1005 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers commend the OfficeJet 8015e for its overall performance, print quality, and ease of use. Many users found the setup process to be straightforward and appreciate the printer's connectivity. Additionally, customers have noted its suitable size and relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,005 reviews
  • Rated 1 out of 5 stars

    Don’t purchase if you don’t like subscriptions!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. The printer comes with ink that can’t be used. You have to sign up for the “instant ink” subscription plan in order to get the thing setup. But this is not noted anywhere so you can spend several hours trying to figure out why it won’t work. I waited too long to try to set it up and now it is nonreturnable. I have had HP printers for a long time however now I’ll be looking for a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veru friendly cashier while serving me on th3 counter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is Ok, it drains ink leaving you having to refill cartridges all the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ok, not as compact as the HP 4630

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it reminds me of my HP 4630 except it does not fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend. Easy ordering and Fast shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Trash!! This printer constantly states there's errors, even though nothing is wrong, it takes over 40 minutes to "shut down." In the six months we've owned this printer, only 2 items have actually printed!! There is also no way to enable/disable cartridge protection, so you're required to buy $100+ ink EVERY TIME. Serious connectivity issues with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performance. Decent price. It is slow, however, ink supplies are reasonably priced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most one of the worst printers I’ve ever had. I’ve had to return two of them for the same thing, not connecting and working with the Internet, not printing, and it had to be registered to be able to print and you have to buy ink from the ink company or else it wouldn’t print Horrible printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Scan to Email a hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did realize that you had to use your app to scan to your email, instead of allowing to scan directly form printer to email. A little bit of a hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    only small jobs personal purchase only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase if you need to scan or print for any type of work it states verbatim "Automatic Document Feeder Capacity 35 sheets" However malfunctions with ten pages.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what it seems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent but the setup was a war to avoid an entangling future ink purchase agreement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer ever.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed in this printer. I replaced a 12 year old printer for this hunk of junk and the 12 year old printer prints and works better. This thing has brand new ink, just set up and prints lines in any sort of pictures I print. I like the HP ink subscription as it's convenient, but not worth it with a printer like this. They truly don't make things like they used to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worked since we got it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought printer in April, 2024. We are not heavy users of printing. Ever since the first month on owning this printer, it will not print unless I reboot it and computer. The wi-fi is right next to computer. Time to chuck this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer for home use. It is perfect for what i needed it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay printer missing basic function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't scan front and back with the document feeder.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have to worry about using someone else's printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem i have it take a long time to turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why printer is so deeply discounted before buying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Would not print. Screen showed error message regarding hardware update. Called HP support and they were unable to repair. . Ended up sending printer to HP. Hp sent another printer out but was refurbished. So I paid Best Buy for a brand new printer I no longer had to get a refurbished one from HP. I should have returned to Best Buy for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    offline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same problem with HP printers, always offline or idle. Wont repurchase HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    8015 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper loading trays difficult to handle. Should be easier to reload

    I would recommend this to a friend
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