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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1005 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers commend the OfficeJet 8015e for its overall performance, print quality, and ease of use. Many users found the setup process to be straightforward and appreciate the printer's connectivity. Additionally, customers have noted its suitable size and relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,005 reviews
  • Rated 1 out of 5 stars

    Control Panel Broke in One Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, the control panel quit working after less than a month. It's just black. Spent 45 minutes trying to troubleshoot it with tech support and will have to replace printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Smart does not work. Device doesn't stay connected. Functions simply do not work. Avoid this thing like the plague.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE UNLESS YOU LOVE PROBLEMS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS PRINTER. I purchased this in May, 2024, and have had NOTHING BUT ISSUES. HP has lost a lot of credibility in our family because of this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually returning the printer today. Unfortunately, it is very slow and difficult to use when attempting to scan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't worked correctly starting about 1 month after purchase.I did not expect the warantee to be so short so I now have to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink jam issue when its not jammed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a constant issue with the ink cartridge jamming but its not actually jammed. Im taking it back to the store today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the printer. The ink go out fast, it’s noise and slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because there was an issue with the ink cartridge when I was setting it up. Geek Squad said to bring it back for a replacement. The issue could not be resolved.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pritner is VERY loud while prinintg and is very cheap to rhe touch. Randlomy makes noises though out the night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than the last model we owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad investment, right away it said cartridge for in kept jamming. Should have never bought another hp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped printing in color.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just past the return period. Replaced with new cartridges and no longer prints in color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have tray for printed paper avoid at all costs feels like a cheap buy in terms of build quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor scan alignment horrible paper alignment for scanning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible in every wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out quickly. You get what you pay for. I should have spent more for a real copier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't work. I spoke with people at Best Buy but they were not helpful,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    need freedom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not recommend, you need to sub in order to use the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No scanning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get the scanning function to work. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with my new HP system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get my entire system to work. I would like to return them all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moronic design. Barely holds enough ink for one day worth of printing

    No, I would not recommend this to a friend
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