Main Content

Customer Ratings & Reviews

HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4298 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 4,298 Reviews
  • Rating: 5 out of 5 stars

    HP printers are my go to

    Posted
    Djz123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this printer for my mom, as her printer went out. This unit was on sale for $99. It works fine and was easy enough to install to her Dell all-in-one desktop. It seems to work much faster when used via wifi instead as opposed to USB connection. This is a large printer though, so make sure you have space for it. We wound up putting it on top of a side table, as it was a very tight fit in the printer space in her computer desk. The pages print fast, but the printer goes through a bunch of processes before actually printing the page. But that seems normal for most printers I think. All in all it's a good value for the money. If you like this review please press the helpful button. Thanks for reading my review.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Black ink not working, scanning unreliable

    Posted
    OfficeManager
    • My Best Buy® MemberMember

    We have had the HP OfficeJet Pro 6968 printer for our small business (2 people printing and scanning) for less than a year and a half. After replacing the black ink cartridge with an authentic one (since those are the only ones it accepts as opposed to cheaper off-brands) it stopped printing any black ink at all. Weeks before that, the scanning was unreliable. After trying every troubleshooting solution recommended, I talked to someone with customer support. Our product was out-of-warranty so they tried to sell us a new HP printer at a "discounted price" (which wasn't discounted at all!) I will not be purchasing another HP product and I am stuck with 3 full ink cartridges. Disappointing experience through and through.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for the money

    Posted
    ITMD
    • My Best Buy® MemberMember

    I had a prior HP all-in-one for years and it finally needed to be replaced. The 6968 is a terrific upgrade. 1) Wireless setup was a snap. The directions were clear. 2) Despite what some have posted, setting the auto-off and 'sleep' timing works extremely well and is easy to set. 3) Print quality is excellent 4) Printing from phones or via email if off-site are nice to haves and they work just fine 5) The printer wakes up and prints much faster than the older model I owned 6) If you have concerns over the machine's durability, it's cheap enough to where purchasing the extended warranty may make sense. On the other hand, it's so cheap that you might not actuallhy care. My experience has been that these things last about 5 years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty bulky, but very fast!

    Posted
    Applegirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had the HP OfficeJet 3830 Printer, and it started jamming constantly after only 6 months of light-medium usage. Since I had the Geek Squad Warranty on it, I took it back to Best Buy and I was informed that this particular location no longer carries the 3830, so I decided to try the HP OfficeJet 6968. I didn’t like how much larger/bulkier the 6968 is, and I did have to pay a small price difference, but I think it’s worth it, because the 6968 is much faster than the 3830 and I like the fact that the screen is a bit larger, plus it’s a color screen, so it makes navigating tools and adjusting settings much easier. So far I’m happy with the 6968 and I hope that it lasts longer than my 3830 did.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Never Again !!!

    Posted
    John
    • My Best Buy® MemberMember

    OMG!!! Just bought ink for my 6600 installed it and failed printer head message appears, So I lose the money on the ink , Now I go Buy the new 6968 Pro , and extra ink in it for $200 , So all I should have to it connect it to my wireless network and hit print. Yes it works BUT very big BUT, Printing email's from My iPhone , can't do, not at the correct size, it prints super large, Tech support was useless , as there telling me its my IOS version ,its the application , Bottom LINE THE APP DOSENT WORK WITH EMAILS . I WILL NEVER BUY ANOTHER HP PRODUCT EVER AGAIN !!!! BLOATWEAR CRAP.. I NEVER WRITE REVIEWS BUT PEOPLE NEED TO KNOW STAY AWAY FROM THIS PRINTER TRUST ME...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Connectivity - Strenuous Installation Process

    Posted
    dricktech
    • My Best Buy® MemberMember

    I purchased this call in one after thoroughly reading the reviews feeling confident that I had purchased a great machine, well it turns out I am very disappointed. It comes with a cd to install and the process is ridiculous. It has to search for my printer and it will not find it. When it does find it, it has to install and it freezes during the download every time. I decided to just cancel the installation after so many attempts. First I wanted to test out the wireless printing and of course the printer isn't found over my wifi network. I had to power it off and power it back on just to find it! I printed a paper and went to test the scanning feature. Well, turns out to scan to a computer it requires you to set that up as well during the original installation so I go BACK to that and it now it can't find the printer again. I will be returning this. Terrible job HP.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Printer for Small Business Owner

    Posted
    NiaB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven’t even tapped into all the features available on this printer. I primarily use it for just printing and copying documents. The color is sharp and beautiful. I also use HP instant ink and highly recommend it. I gave the printer 4 stars for 2 reasons. 1. It was not compatible with my older laptop which is the only device I use. I had to purchase a new laptop to be able to use the printer. I bought a cheap $200 laptop and it works fine for what I need it for but it drains my internet data and I am sure this is because there is a ton running in the background that I can’t figure out how to shut off. 2. The mobile app to print from my phone and also to set up a printer was not compatible with my older laptop and also will not work if your only internet access is a mobile hotspot which mine is. You have to have a wireless connection to use the app.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Quality, Inexpensive, and Classy

    Posted
    Erkle1Eka
    • My Best Buy® MemberMember

    I bought this printer for college. Although the ink cartridges appear to be small they provide LOTS of ink! Love the fine print in the colored images (super clarity). I am a person who learns best with printed materials; not online books, but I also understand things better when they are in detailed color. Currently I have been printing about 150 sheets per week and I absolutely love that is prints double sided!!! Everything about this printer has hit a home run for me. The price, the quality, the features, even the classy design of it. Thank you HP you are the best.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Welcome Back Into My Home, HP!

    Posted
    RogerG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have not been a huge fan of HP products in the last few years, but I decided to give them another chance since their enterprise side, HPE, has made good decisions lately in their market (most notably their partnership with Nutanix). First, the hardware is excellent for the price, with a nice design, a touch screen and very nice print quality. Second, their software is top-notch. Setting up the printer is super easy through their app; I was able to set it all up on my network in minutes from my iPhone. I really like this printer and it was a great choice to move on from our old Epson that needed a "head alignment" every single time it was used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    FANTASTIC

    Posted
    Aria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was a bit skeptical about purchasing this printer but I’m glad I bought it! It’s small, perfect for college students! It doesn’t take a lot of space on my desk and it’s good on ink (does that make sense?) as a STEM major, I’m usually busy printing stuff for my classes so I’m using A LOT of ink printing out these papers. Fourtanetly, I find myself having to buy ink every other month. The only downside about this printer is that it’s super noisy, even while doing its updates. How noisy you ask? My roommate is a deep sleeper and the printer wakes her up when it’s printing or updating. That’s the only con but otherwise I would definitely recommend. 5/5

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EZ setup and AirPrint

    Posted
    CPWoody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    HP has gotten down the steps to connecting their wifi printers to home networks and this device is no exception. I was up and running in a matter of seconds. I also really like that I can use the phone app to initiate a scan, and then use that document in an email from my phone. I've been in the process of buying a home and this came in handy multiple times, as did the printer having its own email address - I'd just tell my broker to email the docs to my printer and they would be awaiting my signature when I got home. All of this for a great price too!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP Officejet Pro 6968 - Good home office printer

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The HP Officejet Pro 6986 is a good printer that can be installed easily using the online installation tool. The print quality is very good. The scanning function is good, though the scan quality is medium due to a medium level pixel rate. The copying function is good. Paper feed is generally reliable, though paper jams on ordinary 20 lb paper have occurred. The default duplexing capability is very useful and works OK. HP has included an automatic ink replenishment program with the drawback that ink cartridges may not be fully used before the printer suggests replacing them. I would not suggest trying to run paper heavier than about 40 lb bond through the printer. I have successfully run "clean edge" business card forms and lighter weight glossy photo paper through by putting a single sheet at a time in the paper feed tray.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Works great for 13 months

    Posted
    Bryan
    • My Best Buy® MemberMember

    I was happy with the printer while it was working. It printed, scanned, copied and connected to my home network fine. Then 1 month after the warranty expired the black ink quit working. I called HP and after walking me through some troubleshooting they said the black print head failed and I needed to replace the printer. I asked if they could do anything for me since it was only out of warranty by 1 month and they said they would sell me another one at a discounted price but their discounted price was Best Buy's normal price. I gave it one star because I feel like it should have lasted longer than a year.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It's a typical HP Printer - Decent Performance

    Posted
    InsertSomethingCleverHere
    • Verified PurchaserVerified Purchase

    This is my fourth HP printer, it seems I need a new one every four or five years. The previous model, an HP 6700, I nursed along for a year until the paper no longer fed into the printer. I looked at various models, read a bunch of reviews, and in the end, the HP 6968 did everything I needed at a reasonable price. I'm trying HP Instant Ink for the first time, I received my first set of replacement cartridges promptly, as promised by HP. That's a positive. The current printer works as advertised, and is doing an excellent job at this point. Recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a good and reliable inkjet printer from HP

    Posted
    TxB0y
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The 6968 all in one printer from HP has been reliable and superb in my daily scanning, Faxing, copying and printing tasks. I signed up for instant ink and have save a lot of money on ink. I would recommend this printer and get the instant ink. There are plans for every budget and printing needs. The Best Buy associate explained this to me and with no commitments attached I decided to try it out and have been pleased. I recommend that you either leave the printer on and let it sleep mode all the time or have a power on/off schedule daily. This keeps the ink primed and less problems with the printer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay printer for price

    Posted
    Rick
    • Verified PurchaserVerified Purchase

    The ink cartridges that come w/the printer are really small. They run out of ink after printing only about 50 pages of color and b&w (only text). Do not plan to print a 100 b&w text only sheets as soon as you buy it unless you have additional cartridge of in on hand. After about 30 color prints, color cartridges are low the quality of the print is poor (doesn't have the right color tones). The printer needs to be turned off & on prior to a print after it "sleeps". When I send a print job to the printer when it is in sleep mode, it wakes up & keeps repeating over & over that print job is starting, but it never prints until I turn off the printer & turn it back on. It's very annoying to have to do that & takes several minutes. The ink subscription plans don't really seem to make any sense unless you are not concerned with budget.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Hp - Officejet Pro 6968 Perfect for Home Office

    Posted
    lagignac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I do pretty extensive printing of medical records as a contract paralegal and this printer is working great. It scans, prints, copies and faxes, although I do not use the fax feature as I use an online fax utility. I must have already printed 250 pages on the ink that came with the printer and I still have many prints left in it. The only negative that I have is that when scanning multiple pages it pulled through a few pages at the same time. It is better to have a scansnap, but it's not in my budget and I'm making this work for my home office for now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for Everyone!!

    Posted
    JPVoice
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have spent a great deal of my personal and professional life around printers of many brands and sizes and this one is by far the best I have used for all my needs. It prints photos, text and even web images beautifully! From the simple color control panel to the double sided printing to it’s superb wireless ability, it’s truly impressive, all around. I cannot recommend this workhorse enough! We are a “Mac” household and we have had zero problems printing from any of our devices no matter what it is! Get this machine and you will not be sorry!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nothing Special- Just a printer

    Posted
    sewerman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a black Friday special and my old HP was past 20 years old. Hoped they would have learned something in 20 years, but not much. The set up was easy, using wireless, not so trying to use USB. Color correction is hard, if not impossible, Control panel is confusing. HP said use only its cable for FAX, but did not include any fax cable. A 4 conductor phone cable works fine. Seems to use a lot of ink, and the 902 cartridges it uses are not very common. It defaults to 2 sided printing which cost me a bunch of Postage, trying to print Post Office Labels on line. Sometimes it will not shut down and I have to unplug it . Not easy to load paper. It works most of the time.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Printer But ....

    Posted
    JambiJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great printer, so far .... I made a huge mistake and signed up for the instant ink option. I don't use the printer often enough to have this service. I signed up when I got the printer and then changed my mind the next day. Huge mistake. 30 days later I get a package full of ink saying they noticed I needed ink. I had printed a total of 5 pages in 30 days and obviously this is a major blunder on the part of HP. I'm tempted to return the printer over this. My daughter inadvertently opened the new package of ink and used a couple of them not realizing they are being monitored by HP so they don't work. Now my printer won't work either. We are not happy. I have to go buy 2 entire sets of HP ink so we can print. Bad call HP.

    No, I would not recommend this to a friend