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HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4296 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 4,296 Reviews
  • Rating: 5 out of 5 stars

    Met expectations, great bargain printer

    Posted
    wowbango
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm not sure why this gets such bad reviews. Maybe people's expectations should be lower for a printer that costs less than $100. I bought this for my parents, who maybe print 10 pages a month, at most. It was quick and easy to setup, the wireless capabilities worked right out of the box. Some people give the HP InstantInk a bad rap, but I think it works wonders for those of us that don't print much. paying $3/month instead of spending $30+ per ink cartridge (This ones has 4 separate ones) is fantastic for me. Thumbs up!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but not perfect

    Posted
    AmbiFoto
    • Verified PurchaserVerified Purchase

    I've owned HP equipment in the past, so I know the quality of them. When I had purchased this one, it emits a sound that was off putting; as if it was screaming at me. Apparently it is normal, says a representative. I love the double sided feature and how compact this one is compared to the previously bought printer that has an attachment in the back needed to do the same. There's some faults with this printer. I have to email the printer or do an air print as it cannot print with a cord or wireless; however, the other printer was able to (we would continue using the other printer if we could obtain a new print head, but it cost more than the printer itself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer for home office

    Posted
    JimDX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I selected this printer because I needed an all-in-one wireless network printer with a smaller footprint than what I had. I was worried that it would lack performance, but it does not. Set up was easy once I downloaded the most recent software. It was immediately found on my network and I was printing in minutes. I've had it for a few months now and it hasn't once failed to print from any device on my home network. Quality is good, it's fast and fairly quiet compared to other printers I've had. Setting up a custom paper size was a bit tricky, but I managed after doing a bit of research online. Overall I'm happy with my choice so far.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The printer has not worked well.

    Posted
    Isabel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an HP 6500 All in One before this printer that worked much better. This printer does not automatically bring the document being scanned on the computer up on the screen. The Wireless Connection does not work and I remain extremely frustrated with this printer. It was On Sale but the best thing that can be said about it is that it is a $90.00 plus tax paperweight. It is also very cheap construction but that would be a non-issue if the All-In-One-Worked. I DO NOT RECOMMEND THIS ITEM!!!!!! WALK ON BY!!!

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi Isabel,

      I'm so sorry to hear about these complications that you've experienced with the printer. I can fully understand how inconvenient they must be and I want to assure you that was never our intention. That being said, let's see how I can help resolve this.

      First, the following troubleshooter should resolve any issues with wireless connectivity: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      Then, what I'd recommend for addressing the other issues is reaching out to us for support. We'd be more than happy to work through them with you and ensure your printer is performing reliably. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      We look forward to clearing up these difficulties.

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 5 out of 5 stars

    Works as expected

    Posted
    ScottKane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works as expected - my highest rating. This printer was purchased for my college daughter. As I own several HP inkjet printers setting up the wifi connectivity was a breeze. My daughter set up HPs printing via email, something I have never tried. This allows printing from afar. As with most printers by most manufacturers I would like bigger ink cartridges and a greater paper capacity but both are acceptable. We are primarily an Apple Macintosh family (since 1984) so having updated printer drivers are important for long printer life. When Apple has updated their Operating System HP has very quickly updated the drivers. The inkjet print quality is very good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Printer for Moderate Printing

    Posted
    Victoria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been printing quite a bit for classes and this has done well so far. Easy to leave in standby mode and it will just kick back on when you send a print job. For basic purposes the scanner is sufficient, I've tested it for hobby art applications as well, and for anyone serious (which is probably already known) it would be best to buy a separate scanner. I've typically liked Epson due to how long they last and how compact they fit into places, but the price point when this model goes on sale made it worth the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I prefer my old HP 6600

    Posted
    ejmitch
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unlike my HP6600 Series, this one did not install as easily to my computer. I had to call my Tech. Support people to help me and I still can't figure out how to do Double Sided Scanning. This option is not readily available. It was one item that I appreciated on my former PSC. I tried the HP Website only to be further frustrated. When I first used it, I would get vertical lines on my scans, which over time have pretty much gone away. I am not as satisfied with this one as my last one which died as a result of not being able to recognize that there was paper in the supply tray and the cost of Repairs was prohibitive forcing me to purchase this PSC.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It is okay

    Posted
    Student
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The printer works fine; however, the touchscreen on it is absolutely horrible. Half of the time I cannot even get the touchscreen to work (it took me 4 days to get the printer set up due to the touch screen going in and out). I'm pretty sure I will be taking it in to Geek Squad to see if the touch screen can be repaired. The print quality is good, but I definitely recommend purchasing the XL ink cartridges as compared to the regular because the regular run out quickly if you print a lot like I have to. Overall, it is a good printer and it does the job I need it to, but I would like it if my touchscreen wasn't so bad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid printer. Easy to setup!

    Posted
    vang2k
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am back with HP after using mostly Brother printers. The build quality on this printer is what you would expect from a reputable brand. The install process was pretty straightforward. The built in touch screen setup was seamless. The wifi setup was also super easy you don't need to connect any extra cables to talk to the network. If you just want a solid printer that prints basic documents time to time and it scans/copys pretty easily give this printer a look. If you are someone that prints high yield and lots of pages I would recommend going for a laser printer. Less headaches. I bought this printer for myself to print from my room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement when needing a new printer!

    Posted
    georgb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We needed a replacement for an 11 year old HP Office Pro Jet printer which had become a bit tired in its day to day activities. The old printer was good for XP and Win 7 but when it came to WIN 10 it was time to retire. Actually, it just gave up and died. The new printer is quite well suited for for the amount work it does and Win 10. The only real disappointment is the size of the black ink cartridges and the amount of ink they hold. Don't buy the standard size cartridge to keep your cool, buy the XL cartridge which will get you about 800 pages of print instead of the 300 pages from the standard size one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value at a reasonable price

    Posted
    GrannyJo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easily installed on my home network. I like being able to print using the IP address when I'm not at home. Print quality from laptop, tablet, and smartphone is more than acceptable. Price was also good, and I was happy to find a printer that used separate cartridges for color printing. I also like the HP instant ink home delivery - no more running out to replace a dry cartridge in the middle of printing, and now my printing costs are more manageable, too! The only negative is that it doesn't accept legal size paper, but we have another printer we can use if we need to. All in all, good value and quality at a very reasonable price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Buy

    Posted
    grammy
    • Verified PurchaserVerified Purchase

    I swore I would not purchase another HP product after my last HP printer stopped accepting original HP ink cartridges. I read many comments that others had the same issue after the printer was older. There was even a tutorial on YouTube to bypass but it was not worth the trouble. This printer was a great price and is everything I need. Wireless. We can use with our phone remotely. So easy to scan to my desk top. Easy touch screen, and good print quality. I subscribed to the auto ink program and am so happy I did. The ink comes BEFORE it runs out and I don't need to order or go to the office supply store.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast quality print

    Posted
    Smallbizprinting
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had this printer for literally a couple of months! I took an unusually long time deciding on this model too! This printer, prints very fast on draft mode and looks GREAT! Love the wireless feature to print. Copies very well. I haven't tried scanning or faxing yet. I had a little snafu where the screen stayed lit up white with no options to change it turn off for a good day or so. So finally turned it off. Then a few hours later turned on and message said abruptly turned off and some other code with it. So far, no other snafus, that is the reason for the 4 out of 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality HP product with easy setup and ongoing use

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Going into the purchase: I really don't like printers and seem to never find the one that fits my need - small size, quality product, efficient using ink, easy setup, easy use. Had this about 1 month and so far I like it. I think HP makes a quality printer product. Set up was easier than I expected. Wireless connectivity locked in and using. Print speed is good, but note I'm only printing a couple pages at a time so far. The device is larger than I wanted but received a good sale price at Best Buy so went with it. Recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP 6968

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this printer because I liked the wireless capability but per the description also possessed the ability to be hardwire connected. Which I have found is essential if some random update causes my device to not want to communicate. Setup was quick and easy. Connected right to my device and wifi with no issues. Always uneasy about giving stars when I haven't had it for a long time in case I run into reliability issues (hence only 4 stars but only because I haven't had it long) But so far it has worked nicely.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid printer for the price

    Posted
    PSI14
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer has several features that are typical of printers in today's day ang age. It will work completely wirelessly when it comes to connections to a computer or network (will still require a power cord). It also scans, copies, and prints like a charm. Surprisingly it works fairly quickly when it comes to printing. I was able to print multi-page documents within a matter of minutes. I also appreciate that it completes auto maintenance on its own schedule or if you haven't printed in a while. The only issue I've had is that monthly it registers a printer error so the printer has to be restarted.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    PRODUCTIVE PRINTER

    Posted
    greyresearcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    easy of operation, GUIDE is functional for startup procedures. /going direct to HP website and inputting model will get up the up to date driver and Software for either wire or wireless operation. East to install cartridges and the free 2 months of ink is a great incentive under the 'guidelines of never running out'. Print Test Page is a must for reviewing all data functions on the machine. Two sided printing does save paper. Draft mode is fantastic as is Greyscale printing for draft projects. Price was fantastic . Does not take up much space and is quiet operation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    HP OfficeJet Pro 6968

    Posted
    Harley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this printer after my HP OfficeJet 4500 failed during an important project. At first the printer was great and I eventually enrolled in the HP Instant Ink program. I am not sure if it is the Instant Ink program or my Dell, but whenever Windows updates, I have to unplug the printer's power cord to reset the printer. Sometimes the printer will automatically work after the reset, or I will have to reconfigure the printer's WiFi settings. I would only recommend this printer if it is purchased with an extended warranty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good entry level printer

    Posted
    Earthmother
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this printer when my beloved HP Photosmart 7520 printer died. It didn't have all the bells and whistles that my old printer had, but prints faster. Set up was easy and was happy for awhile until I tried to do two sided copying. It wouldn't do it. Tried troubleshooting and deleting and downloading software again. That's when I realized it's not capable of doing 2-sided copying. It does 2-sided printing, but not 2-sided copying. I thought that if it did one, it would do both, but I was wrong. Returned it and bought an Epson Expressions XP-830, which I love.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Installation; instructions, iMac

    Posted
    bighazel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pity me a lay person. The instructions were lacking with enough detail. By trial and error I managed to install to my home-network. Afterwards the printer works as promised, except: how to use features on my iMac which is on my home network. The iMac prints but other features: pdf, scan, fax(?[who uses faxs?]) ) are not usable. Checked HP web site but no help. My gripe: why not does HP display on the packaging this limitation? I recommend to PC owners but not to iMac owners.

    No, I would not recommend this to a friend