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Customer Ratings & Reviews

HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4342 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
errors
  • Rating: 1 out of 5 stars

    Really Disappointed

    Posted
    earl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I apparently didn't read enough reviews prior to my purchase. Set up was easy; got onto my network with no problem. Even printed off some pages...the first night. Then, 3 - 4 days later, I turn it on and it immediately has a paper jam error - without ever printing! I tried every reset in the book but this error would not clear. Returned & got me an Epson XP-640.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    First time user

    Posted
    Nightnurse21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Still ironing the bugs out. I want to say it's user error

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    decent printer

    Posted
    talmeida
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Printer is decent ink is not available everywhere. Sometimes you get false errors and just power off an back on and it's clear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Printer

    Posted
    SoccerMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works great. Would have given 5 stars, but the cyan cartridge gave me errors from the get-go. I had to keep resetting it until my new one arrived.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great quality printer

    Posted
    TeamGreen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Fast & excellent quality prints. Only con is the pricing of the cartridges and inability to refill at Costco. Note: the cartridges do last a while! @@@@@@@@ If you're between this and the HP envy series- avoid the envy at all costs- that printer was a headache with its printing errors and malfunctions, the print quality was abysmal and the speed was SLOW).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Factory Defect Suspected

    Posted
    Fiona
    • My Best Buy® Member

    I bought this, set it up just fine with successful test prints, etc.. . But when I went to use it (just days after purchase), I got a cartridge jam error, even though there was no jam. When I brought it back to the store, another customer was there returning hers for the same exact problem! I suspect there is a software/factory defect.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn't work

    Posted
    Bike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was unable to get this printer to work properly. Always showed printer offline. When it did, it took a long time before it started printing. An AT&T tech working on my cable found the printer had a bad nic card and was throwing errors on my network. Also couldn't find any HP phone support #. Returned it for an Epson of equal value, no problems, works great, faster, took half the time to set up the Epson than the HP.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid printer for the price

    Posted
    PSI14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This printer has several features that are typical of printers in today's day ang age. It will work completely wirelessly when it comes to connections to a computer or network (will still require a power cord). It also scans, copies, and prints like a charm. Surprisingly it works fairly quickly when it comes to printing. I was able to print multi-page documents within a matter of minutes. I also appreciate that it completes auto maintenance on its own schedule or if you haven't printed in a while. The only issue I've had is that monthly it registers a printer error so the printer has to be restarted.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great print quality, easy setup

    Posted
    GB42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Buying a printer can be a bit scary. No matter which you are considering, a lot of reviews say it's awful. A lot of this is user error. This HP is great for home use. The printing is crisp, the colors are bright, & setup was a breeze. Indivdual cartridge replacement means less waste. I will ever buy another printer that doesn't have feeder tray for copies and scanning. So very satisfied.

    I would recommend this to a friend