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Customer Ratings & Reviews

HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4469 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 8, showing141-160 of 4,469 Reviews
  • Rating: 5 out of 5 stars

    Great printer, especially for the price

    Posted
    ReviewingRob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This printer has exceeded my expectations with the speed of print outs, and the built in two-sided printing, for this price point. The sheet feeder is great for copies/scanning large documents. Initial wireless configuration was a breeze.. but, my computer seems to have some confusion about what software is required to work with the scanner, when using the touch screen controls on the printer. (might be a windows 10 quirk). Otherwise, quite happy about this printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, great value for the $

    Posted
    Goose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The HP 6968 printer was very easy to install. Worked exactly the way I expected right out of the box. And now that I'm using it, I like it even more. Scanning, printing, duplexing, all works perfectly. Quiet, efficient, fast. Quality of print and pictures is excellent. Much, much better than the printer from another company I finally tossed. And the deal from Best Buy was a 'BEST BUY'.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Printer wouldn't connect to computer

    Posted
    Betts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was so looking forward to having this printer. However after setting it up and finding that it printed, I was unable to to make it connect to the computer. I had a Geek Squad guy come out to set it up for me, but he indicated that the printer that was sent to me was defective. I will be exchanging it next Tuesday and hope to have better results this time. This is the first time I have had problems with HP products that could not be resolved.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great home printer for personal, work and school

    Posted
    KJackson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this printer to replace a previous HP that no longer did the job. So far (3 months), it seems to hold up to the printing for home printing jobs for personal, light work and school. During the purchase, my Best Buy Associate helped me figure out if the InstantInk product was good for me, which it was. It came with a 3 month free subscription which allows me to configure to the amount of printing I use on average.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works ok

    Posted
    Athomemom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This printer works and does what it says I wish it had something that would not allow a items to go through the top scanner because now mine is got lines I can't get rid of also it has always made a lot of noise clunking sound but it's always done that and like it's cleaning or moving there the cars back and forth always make noise so I wouldn't buy this again but good try make the next one better

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Like it.

    Posted
    Wiliz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Synchronized with every phone, tablet, computer, and laptop, without difficulty. Bought on sale and only reason not a five was because it's a bit slower than my hp laser. Could not get my network to sync correctly with the laser, so changed to this inkjet. So far it has done all I have asked from I with one glitch. Turned it off and the next time I turned it on, it printed 20 page report x2. Afraid to cancel the report because of glitch. Working perfectly since.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had decided to upgrade my printer another HP) to accodmate a larger storage tray for blank paper. When the store clerk showed me this printer and the price for it I realized it was the perfect match for what I needed. It has worked very nicely for my purpose and like I said the price was too hard to pass up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for moderate home use

    Posted
    Valridge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally bought a printer that was way too big for the use I had need for. Best Buy not only took it back without question (of course, the box hadn't even been opened as it was too large for me to carry), but they advised me very, very efficiently on the one that would be best for me. And, by the way, it was not the most expensive, but it was perfect!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Factory Defect Suspected

    Posted
    Fiona
    • My Best Buy® Member

    I bought this, set it up just fine with successful test prints, etc... But when I went to use it (just days after purchase), I got a cartridge jam error, even though there was no jam. When I brought it back to the store, another customer was there returning hers for the same exact problem! I suspect there is a software/factory defect.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Printer

    Posted
    zotron72
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My father wanted a printer for his tablet, since he does not have a wired router we wanted one with wifi direct. Happily we found this printer allowed me to input the password on it's touch screen, which allowed us to connect it to the myfi wireless router. My father is pleased he can print, I got the exact same printer (i do his tech support) so we have two of these printers, easy to setup, excellent print quality. I have always been a fan of HP printers!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Really Disappointed

    Posted
    earl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I apparently didn't read enough reviews prior to my purchase. Set up was easy; got onto my network with no problem. Even printed off some pages...the first night. Then, 3 - 4 days later, I turn it on and it immediately has a paper jam error - without ever printing! I tried every reset in the book but this error would not clear. Returned & got me an Epson XP-640.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good ink jet printer

    Posted
    CDavis1984
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I haven’t had it for every long but it was so simple to set up. Everything connected through the wireless in my house and i can even print documents from my phone and iPad. I haven’t used the scan function yet. I have had good luck with HP printers before which is why i bought one again. I was tired of my old Canon jamming all the time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Update your printer

    Posted
    ILOVEBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works as expected. Having hp send ink automatically is a cool idea and will save me a little money. I have more than one network and this device can only connect to the least used most compatible one. I get it but my newer devices are faster therefore connected to my faster network with better security and I have to change networks every time I print. Not a big hassle unless your the only person that can remember why no one else can print...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so Good

    Posted
    marco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have been using HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer for a while now and So far so good. It prints and scans very well and is not too noisy. Copy feature is a little bit slow. It also prints great photos. I use it with instant Ink program. It drops print cost for me to about 5 cent per page which is not bad for inkjet printer. So far I had no problem with wireless connectivity.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great all in one

    Posted
    Mannycando
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is most likely the best wireless personal all-in-one I have ever used. It truly is easy to setup and use. It's easier to just use the app off of the computer to actually start scanning. It does actually receive documents via email, iPhone, Droid phones and prints them. Really please with the system but all I ask for is that the color cartridges would last longer. You can purchase an ink plan that is in the long run cheaper than buying form a store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent printer

    Posted
    Italiana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This HP printer was quick and easy to install and use and immediately printed emails, documents, and photos with fine color and clarity. The generous starter ink cartridges have already given me over 60 pages of documents and several pages of photos and there is still more ink. The price was right too - nearly half off the full price. I am very satisfied with this printer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    settlem43

    As the title states, DO NOT BUY. I have wasted 4 hours trying to setup this awful printer. The 1st one I bought did not work, called HP and they said the only option was to replace it. So I went back to Best Buy to replace it and the same issue with the 2nd printer. Absolutely disgusting. I will be returning and never buying another HP printer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great second printer

    Posted
    Ginnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this printer in error, but I set it up and thoroughly enjoy having the printer available. It only prints in BLACK, but I use it when I am preparing draft documents and then print the final on my color printer. This has saved me ink and time because the color printer is on the 2nd floor and I'm on the 1st floor with the computer and the Black printer. The quality of print is very good and quick.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love HP printers

    Posted
    Dlinstead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This unit was a breeze to set up. Took advantage of HP instant ink offer. Only issue I need to check into is if I use the document feeder when I do a scan from the front panel, it scans the bed and does not pull from the document feeder. It detects a sheet is in there so I don’t understand why it does not feed it. Works fine from the PC if I select the document feeder.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer, but a pain to set up

    Posted
    gRbBRVWer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this unit for my college bound daughter. We tested the unit at home, and after much difficulty, were finally able to get the wireless connection working. We tried to set it up with wireless at college following the same steps, but to no avail. HP customer service was no help. We eventually settled on using the USB connection. It's a great printer, although it's ink usage is high, if you can look beyond the setup issues.

    I would recommend this to a friend