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Customer Ratings & Reviews

HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4404 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 4,404 Reviews
  • Rating: 5 out of 5 stars

    Nice printer, easy setup!

    Posted
    cuzette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The HP 6968 is an excellent wireless printer for all of your printing needs. It comes with the instant ink option, so that you will never run out of ink. This is a big plus as I have several college-aged children who use this printer daily. Setup was easy, even on a Mac, and I had it up and running in less than 10 minutes. It is faster than my last HP printer and the scan/copy option is a life saver for cutting down on the storage of paperwork that you might need to save. For the price, this is a great printer for every day use!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Printer For The Money

    Posted
    taipan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a good printer for the money. Was recommended by Best Buy Sales Person. Did have issue in scanning with document feeder. Called HP customer service and they were able to resolve the issue. Please note printer does not have a slot for memory stick and the document is scanned directly to the computer. Previously had purchased best HP printer but had trouble with printer after 2 years. Decided to go with less expensive HP printer. This printer seems to do what I need at a cheaper cost. Appears printers are only made to last a couple of years.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer...love the ink program!

    Posted
    fbsw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm running 3 businesses out of my home and tried doing it with regular visits to Fedex office. Now I can make my own flyers, brochures, changes in hours of operation, etc easily with my new printer. The best part is the ink program that comes with it. I signed up online, paid a small fee and now I get a notice when my ink gets low and it automatically re-ups. It's fabulous! And, of course, hp is the best!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Printer was very easy to set up and it works great

    Posted
    JoeG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This printer replaced 2 HP printers that both died around the same time 6 months ago. It''s been great for printing, copying and scanning. The staff at Best Buy were very helpful in recycling the old printers and in selecting a replacement. One thing that's missing that the prior printer had is a USB port that allows you to scan directly to a storage device. It does, however, have the ability to set up, scan and send directly to an Email account.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Warranties work

    Posted
    wireless78250
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Blew a printhead on my old printer. Maybe they DO fix them somewhere and they see a second life with someone who can use a printer but cannot afford new units. However, I was told "not fixable." Fortunately I had purchased the extended warranty with the old unit and it was still good so I was able to replace the old unit with a new one for a considerable savings

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Picture

    Posted
    Rick
    • Verified PurchaserVerified Purchase

    This is a 4K, UHD display/TV. It is a Smart TV with built in Wi-Fi, and is great for surfing web offerings or watching over the air TV stations. It has many built in services in an on screen menu for Hulu, Netflix, Prime Video, YouTube, Vudu, and others. It also permits direct screen mirroring from your Wi-Fi connected PC, tablet or phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, inexpensive and capable

    Posted
    Manolo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I replaced my older HP with this because it wasn’t being supported anymore. The features and functions are good and typical HP. I like their printers way more than their laptops! It sometimes is slow in getting started with a print job, but then it’s fine. I do like the both side printing feature. I’m not sure about this ink replacement plan. HP monitors your paper use and then sends the ink, but I’m still waiting on my next round to arrive. It is cheaper than going to the store to buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Printer for the money

    Posted
    Txb0y
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This has been a very good printer. I'm able to print from all my devices, Apple, Android and PC (windows and linux). The HP direct and wireless features work flawlessly for me. I had an older version of this printer which wasn't the case you could only do one or the other not both. With this printer you can do both. It seems to sip the ink unlike previous models I'm still using the original ink. With my moderate printing needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent choice of printer!

    Posted
    gurcanfly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So glad I bought this printer when it was on sale for $60 sth. Not only it has touch screen menu which helped to navigate the options but the process of setting up itself also much less hassle and complicated, comparing to my older HP DeskJet. The ink can produce high-quality photos with relatively fast speed and minimal noise. More importantly, this model is compatible with my dad's Chromebook and appear wirelessly on the printer menu almost immediately. Very happy with this printer. Now let's wait on the ink durability...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy set up!

    Posted
    Mandymaid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this printer largely based on reviews stating (correctly) that the set up was simple and that it could be accomplished from a mobile device. The set up was easy and the printer works quite well. I also signed up for the instant ink program...it's based on usage so I should not be receiving more than I need. I only gave it four stars instead of five due to the fact that it does not always print directly from my device...sometimes I need to figure out a work around. Could be it's just me ...I'm not so tech savvy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good .

    Posted
    mygoods
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I might have given this printer more stars if not for the difficulty I have had with the drivers . I have had to delete and download the drivers for this printer more than once . Kept getting "no driver found " notice after using the printer for a short time . Also downloading software from HP has been a very long slow process . The download speed on my end was 65 Mbs speed yet down loading 66 MB from HP was a 25 minute down load . If not for the soft ware glitches I would add a star .

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Alken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this printer because I needed a new printer and most of the reviews were good but after I set it up which by the way was extremely easy contrary to some of the reviews it started having power issues. The printer would shut off and could not be powered back on without going through a lengthy unplugging and replugging regiment that was just ridiculous. Needless to say I returned this product

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hey Alken,

      I'm very sorry to hear that you had to part with the printer after these issues with random powering down. This is incredibly disappointing, especially since we always prioritize providing long-lasting reliability. Despite this experience, I do hope that you allow us another opportunity in the future to stand by those intentions.

      For future reference, we're always here to help in those instances where the printer isn't working as it should be. That said, we'd love another chance in the future to make things right.

      Take care,

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 4 out of 5 stars

    Works well...initial issues with wireless

    Posted
    Regjoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a good solid functioning printer. Prints fast, good quality and nice scans. Only issue was with the wireless connection at first. Every time the printer went to sleep it would lose connection and would have to be reset to connect. Defeats purpose of having a wireless if you have to keep going to it for a manual reset. Yet after visiting HP website downloaded some patches and assigned a static IP and all is well. (We are MAC users and homeschool, printing 15-20 pages a week minimum)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Functional Printer

    Posted
    AndroidHomme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As a small business owner this printer is very pivotal for my business. The ability for me to print documents from smart phone, tablet, and laptops makes life so simple. In comparison to other printers my business has owned at this price point, this printers quality is superior. In addition to printing the machine has multiple other functions that I don't use, but are there in the event I need them. This printer definitely definitely gets a thumbs up with a strong buy rating from me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Solution

    Posted
    NB2468DL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I previously had an officejet for 9 years, and started running into scanning issues with Windows 10. I found this officejet on sale, got it installed and it works great. I had an immediate need to scan some pictures for a slide show, and quickly changed the doing settings to 1200dpi, and really liked being able to scan from the printer menu directly to my computer wirelessly. Highly recommend so far for a home solution, works great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great All-In-One Printer

    Posted
    tamaralee22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is easy to set up and has great print speed and quality. I like that it has separate ink cartridges for each color as opposed to a multi-color cartridge and a black cartridge. User friendly control panel. The only problem I'm having is that when the printer has gone to sleep (overnight) and then I want to print (wirelessly) I am having to shut the printer down and then restart it to get it to talk to the network and receive the print job. Not sure if it's the printer or just a setting I haven't found yet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cute Design

    Posted
    TeressaB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I can't get this newer unit to actually stay online. Whenever I need to printer - the unit has to be turned of and then turned back on. Which is quite annoying. I have had HP all in one's for over 15 years. And, this is the first purchase, that has not been seamless. :-( Hp - Officejet Pro 6968 Wireless All-in-one Instant Ink Ready Printer Hp - Officejet Pro 6968 Wireless All-in-one Instant Ink Ready Printer

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for small business

    Posted
    Unhappy

    I run a small business that doesn't require a lot of printing. With our previous HP printer we would have to buy ink about every 5-6 months. Now we are replacing the ink every 3-4 weeks. I exchanged the first one, thinking it was defective and got the same results. We use a HP 8710 at our other location and have had great luck with it. Disappointed that we have to replace this printer after only 6 months of use. It may be good for a home printer with little activity.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer!

    Posted
    Ringo
    • My Best Buy® Elite Member

    I have seen some poor reviews in other sites and can’t believe it. This printer is easy to setup, prints great, allows printing and scanning from mobile devices with ease. From start to finish this setup was about as easy as it can get folks. Great job HP. Plus the HP Instant Ink program is a game changer! $4.99 a month for 100 pages - never worry about another ink cartridge cost again. I’m sold - thanks again HP! Highly recommend both the printer and the instant ink.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great device but ink-thirsty

    Posted
    Dandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The HP 6970 is a great device but is fairly ink-thirsty. And the ink cartridges are fairly expensive. It has a couple extra nice features: 1) WiFi and Bluetooth connections allow printing from laptop and/or phone - without having to physically connect to the printer. 2) It has automatic ink level monitoring and can automatically order replacement cartridges.

    I would recommend this to a friend