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HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4295 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Very easy...very very easy

    Posted
    Josh

    I bought this about an hour before I had to leave for work. Got home and began setting up and was surprised how easy HP made this thing to get going. Directions are very clear and easy to understand even for someone who may not know much about computers and accessories. I got it set up from out of the box to actually printing my docs in about 20 minutes all while baking a side of salmon....when it was done I was also surprised at how easy it connects to EVERYTHING I want it to. Phone, home network tablet and anything else I could think of. My biggest love about this printer is that it scans documents directly into my Google Drive. For someone always on the go and also a forgetful person...not having my computer on me can be a real possibility and may still need access to documents. ANY device I can log into google with can serve as my computer with all my documents right where I am. I love this thing. It's not loud, not expensive and really prints and scans in very good quality too. BUY THIS ONE...SERIOUSLY. BTW HP lady at best buy was awesome....told her in about 5 words what I needed and she said BOOM this is the one...and she is right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty bulky, but very fast!

    Posted
    Applegirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had the HP OfficeJet 3830 Printer, and it started jamming constantly after only 6 months of light-medium usage. Since I had the Geek Squad Warranty on it, I took it back to Best Buy and I was informed that this particular location no longer carries the 3830, so I decided to try the HP OfficeJet 6968. I didn’t like how much larger/bulkier the 6968 is, and I did have to pay a small price difference, but I think it’s worth it, because the 6968 is much faster than the 3830 and I like the fact that the screen is a bit larger, plus it’s a color screen, so it makes navigating tools and adjusting settings much easier. So far I’m happy with the 6968 and I hope that it lasts longer than my 3830 did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Printer for Small Business Owner

    Posted
    NiaB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven’t even tapped into all the features available on this printer. I primarily use it for just printing and copying documents. The color is sharp and beautiful. I also use HP instant ink and highly recommend it. I gave the printer 4 stars for 2 reasons. 1. It was not compatible with my older laptop which is the only device I use. I had to purchase a new laptop to be able to use the printer. I bought a cheap $200 laptop and it works fine for what I need it for but it drains my internet data and I am sure this is because there is a ton running in the background that I can’t figure out how to shut off. 2. The mobile app to print from my phone and also to set up a printer was not compatible with my older laptop and also will not work if your only internet access is a mobile hotspot which mine is. You have to have a wireless connection to use the app.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP Officejet Pro 6968 - Good home office printer

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The HP Officejet Pro 6986 is a good printer that can be installed easily using the online installation tool. The print quality is very good. The scanning function is good, though the scan quality is medium due to a medium level pixel rate. The copying function is good. Paper feed is generally reliable, though paper jams on ordinary 20 lb paper have occurred. The default duplexing capability is very useful and works OK. HP has included an automatic ink replenishment program with the drawback that ink cartridges may not be fully used before the printer suggests replacing them. I would not suggest trying to run paper heavier than about 40 lb bond through the printer. I have successfully run "clean edge" business card forms and lighter weight glossy photo paper through by putting a single sheet at a time in the paper feed tray.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Affordable Home Office 4 in 1 plus web

    Posted
    darkvader44
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm very pleased with my purchase ,not being a tech guy I required help from the "Geek Squad" during printer setup... Runs very well for what it is. The ink cartridges are pricey and I recommend buying the xl size to avoid delaying mass printout tasks! For what I need it fits perfectly.PS/ The Geek Squad Service is the best for folks like me that can't setup a wireless printer. Yeah "GEEK Squad! I would rated this item higher If the set up was easier for me. Yes, I would post a 5 star rating. Oh and bye the way this unit features auto loading fax , scan and two sided printing with web alerts on ink levels and offers for ordering more,..

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good.

    Posted
    LEAL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm surprised at how easy this printer was to set up/install. I've only had it a few weeks but prints easily and produces good results. It's a little bigger than my last printer so be prepared it takes space. The only complication I encountered was it wasn't feeding paper through without wrinkles and stopping. I finally opened the whole unit and found a little round --- half inch white lid-looking piece. It doesn't appear to have come from the printer but somehow found it's way inside and was stopping the paper from feeding. Once I took that out, it works just fine. I've also used the copy function and it works very well. I don't anticipate using the fax on this machine so elected not to set that part up. I only deducted one star for the spare part found inside.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Printer - Instant Ink service makes it great

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've owned HP inkjet printers for years now. Originally I didn't like the "multicolor" cartridges because you had to replace all colors even if you were only out of one. Then they finally started using individual cartridges; only problem with that is the fact we don't do high volume printing at home. Every time the printer cycles it does a cleaning and wastes ink. I cannot say how many times I've had to buy new cartridges because they were empty due to cleaning cycles. Now HP has their instant ink service. For about $3 a month I get 50 pages of printing, and they send me any ink I need before I need it. I would typically have to purchase full sets of ink about twice a year, now for a quarter of that cost I have all the ink I might ever need without having to go to the store.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Product great, installation instructions lacking

    Posted
    cessna182
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had this product about 3 weeks. It's been used as a printer and scanner. The speed is about 1.5 the speed of my 4500 and the quality seems to be the same. I am not a techie so I had reservations about installing as a network computer, but I did. Now at least once a day, the printer goes off line and I have to go thru a process to get it connected. I've used 3 methods and I now use the process that takes the least amount of time. I don't know why this happens and there are no instructions to investigate to tell me how to stop the drop, so I just take t 2 - 3 minutes to bring it back. My fear is that one day it will drop and I will not be able to get it back. But don't forget, it can be installed as USB attached and it is a very good printer and scanner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP OffiveJet Pro-6968 Printer

    Posted
    WorldWideTraveler
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Read many reviews before purchasing. Printer not "Easy" to install. Tried the standard internet installation, and failed two times. Finally after uninstalling both times, used installation disk. Sill had to call HP to help install. Issue was the HP software would not recognize the AT&T U-Verse modem. Took two hours of HP Tech" to resolve, but she was excellent working through all the sub-issues. After nearly 3 months, we are still trying to get all the HP software upgrades installed. Also, as we don't use this printer heavily, every eight to ten times we turn it on, it goes through an adjustment search that takes several minutes. Other than these annoying issues, the printer works super fast, copies, and scans well.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement printer

    Posted
    CarolL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My 8600 series HP all-in-one died and I got this in a hurry. So far, it has been fine, just as good as its "better" predecessor. I made time to read a lot of reviews and also talked with in-store BB clerks, who were particularly helpful in narrowing choices. A few more printed instructions about setting up my networked laptop for wireless printing would have been helpful. (They have pictures not words!) Printing/scanning/copying are all trouble-free. The HP phone support was excellent in setting up the new-ish Instant Ink program. (I had done it online but it did not go through properly.) I am giving it 4 stars, not 5, because my HP printers usually die after a couple of years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very quick and quiet printer.

    Posted
    Chad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Been using this printer for a couple years now and I’ve been quite impressed with it. I only use it wirelessly and it prints fast and quiet. Holds a lot of paper and everything looks great when it’s printed. I can only give it 4 stars because of one minor issue. The printer doesn’t always connect to or recognize my phone. Or my phone doesn’t always connect to the printer. I’m not sure if it’s my iPhone or the printer but I occasionally will have to turn the printer off and back on once or twice until it will recognize my phone. Other than that...super impressed with it so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer for home office

    Posted
    JimDX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I selected this printer because I needed an all-in-one wireless network printer with a smaller footprint than what I had. I was worried that it would lack performance, but it does not. Set up was easy once I downloaded the most recent software. It was immediately found on my network and I was printing in minutes. I've had it for a few months now and it hasn't once failed to print from any device on my home network. Quality is good, it's fast and fairly quiet compared to other printers I've had. Setting up a custom paper size was a bit tricky, but I managed after doing a bit of research online. Overall I'm happy with my choice so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Printer for Moderate Printing

    Posted
    Victoria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been printing quite a bit for classes and this has done well so far. Easy to leave in standby mode and it will just kick back on when you send a print job. For basic purposes the scanner is sufficient, I've tested it for hobby art applications as well, and for anyone serious (which is probably already known) it would be best to buy a separate scanner. I've typically liked Epson due to how long they last and how compact they fit into places, but the price point when this model goes on sale made it worth the purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement when needing a new printer!

    Posted
    georgb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We needed a replacement for an 11 year old HP Office Pro Jet printer which had become a bit tired in its day to day activities. The old printer was good for XP and Win 7 but when it came to WIN 10 it was time to retire. Actually, it just gave up and died. The new printer is quite well suited for for the amount work it does and Win 10. The only real disappointment is the size of the black ink cartridges and the amount of ink they hold. Don't buy the standard size cartridge to keep your cool, buy the XL cartridge which will get you about 800 pages of print instead of the 300 pages from the standard size one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP 6968

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this printer because I liked the wireless capability but per the description also possessed the ability to be hardwire connected. Which I have found is essential if some random update causes my device to not want to communicate. Setup was quick and easy. Connected right to my device and wifi with no issues. Always uneasy about giving stars when I haven't had it for a long time in case I run into reliability issues (hence only 4 stars but only because I haven't had it long) But so far it has worked nicely.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast quality print

    Posted
    Smallbizprinting
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had this printer for literally a couple of months! I took an unusually long time deciding on this model too! This printer, prints very fast on draft mode and looks GREAT! Love the wireless feature to print. Copies very well. I haven't tried scanning or faxing yet. I had a little snafu where the screen stayed lit up white with no options to change it turn off for a good day or so. So finally turned it off. Then a few hours later turned on and message said abruptly turned off and some other code with it. So far, no other snafus, that is the reason for the 4 out of 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid printer for the price

    Posted
    PSI14
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer has several features that are typical of printers in today's day ang age. It will work completely wirelessly when it comes to connections to a computer or network (will still require a power cord). It also scans, copies, and prints like a charm. Surprisingly it works fairly quickly when it comes to printing. I was able to print multi-page documents within a matter of minutes. I also appreciate that it completes auto maintenance on its own schedule or if you haven't printed in a while. The only issue I've had is that monthly it registers a printer error so the printer has to be restarted.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good entry level printer

    Posted
    Earthmother
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this printer when my beloved HP Photosmart 7520 printer died. It didn't have all the bells and whistles that my old printer had, but prints faster. Set up was easy and was happy for awhile until I tried to do two sided copying. It wouldn't do it. Tried troubleshooting and deleting and downloading software again. That's when I realized it's not capable of doing 2-sided copying. It does 2-sided printing, but not 2-sided copying. I thought that if it did one, it would do both, but I was wrong. Returned it and bought an Epson Expressions XP-830, which I love.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Installation; instructions, iMac

    Posted
    bighazel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pity me a lay person. The instructions were lacking with enough detail. By trial and error I managed to install to my home-network. Afterwards the printer works as promised, except: how to use features on my iMac which is on my home network. The iMac prints but other features: pdf, scan, fax(?[who uses faxs?]) ) are not usable. Checked HP web site but no help. My gripe: why not does HP display on the packaging this limitation? I recommend to PC owners but not to iMac owners.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Capable home printer

    Posted
    Dsie3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A very Capable home printer. Purchased printer as replacement for current hp printer that is no longer supported by hp in terms of software updates. I also wanted to take advantage of the hp instant ink program. I thought and was led to believe this by salesman. Turns out in my case, with the little amount of printing we do, it would cost us more than current cartridge purchases. Keep in mind this program you pay monthly for is only for a discount on cartrides and based on the amount you print.

    I would recommend this to a friend