Main Content

Customer Ratings & Reviews

HP - OfficeJet Pro 6968 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4342 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 2,936 Reviews
  • Rating: 5 out of 5 stars

    Good Printer, HP 6978 is slightly better

    Posted
    Tech777lucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The printer provides value since you can print, scan, and do other essential functions. It looks modern and has a touch screen which helps to interact with the printer. I have not connected the fax or the wireless functions, so I can’t comment on the quality of these functions. In my case, this printer is lightly used. A strong recommendation is to use quality thicker weight paper when scanning multiple pages since they tend to stick together when lower paper weight paper is used. Also buy extra ink, sometimes they offer a "bundle" discount. At the store, I was not sure what the difference was between this model and the HP OfficeJet Pro 6878 which is slightly better; according to the description it prints 1000 pages, this model only prints 115 pages. I would have paid the difference knowing this information. I asked for information at the store and no one knew the answer. In hindsight, I would still buy this printer (for very light printing) but would have preferred the HP Office Jet Pro 6968 for the ink savings. Someone from HP stated that there is an ink cartilage 906XL that can be used to print 1300 pages, but don't know if its comparable with this model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy setup

    Posted
    FamilyITguy
    • My Best Buy® Member

    I just purchased this printer based on reviews, after doing a lot of research, to replace a Canon MX350 we've had for years. The major capability I was looking for is a simple wireless setup and ability to support printing from Windows 10, iOS and Android. Out of the box, it took me maybe 15-20 minutes to set up, the instructions were easy and intuitive. I really don't understand why manufacturers ship install CDs, most of our devices don't have CD drives, and everything's online anyway. Installing drivers on two Surface Pro devices was very simple (just go to 123.hp.com/setup), and there was nothing to set up for an iPad, it just found the printer and printed through AirPrint. We don't do a huge amount of printing, so we'll see about ink usage (the one negative I've read about HP printers is that they consume ink like crazy). I chose not to sign up for Instant Ink right now, although I like the idea in concept, I'm not sure we do enough printing to justify the monthly fee. Occasionally we print photos, which I haven't tried yet - will update this review in a few months when we've had a chance to use more of the features. Especially at this price, I'd highly recommend this printer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A mighty printer for the price

    Posted
    Sharma76
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this printer for under $100 and for that price, this is a very capable printer. From unboxing to printing, it took less than 15 minutes. Setup was super easy - just unpack, install ink, run setup & printhead calibration, connect to wifi and get printing. Both my Dell and Macbook pro recognized the printer in seconds. The Dell/Windows automatically installed the drivers and the accompanying software in the background without me even knowing. Before I knew, there was a HP icon on my desktop which I appreciated. The print quality on regular letter size paper was fine. I haven't printed any photos so can't speak to the photo quality. The print speed is not the fastest but then this is not a $300 printer either. Copying and scanning works perfectly too. Haven't tested fax yet. The only thing I wish it had was the ability to print directly from flash drives and sd cards but again, this printer is under $100. Overall a good buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good reasonably priced All-In-One wireless printer

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was looking for a wireless printer that did not take up a lot of space. I needed one that could also copy and scan. The sales associate steered me to this printer and it has met all my expectations. It was very easy to set up. It was a bit larger than the one I was looking at but it had more features for only a few dollars more. It also has fax ability which I did not need but it is standard with most of these type of printers so you do not pay extra for this feature. The print quality is excellent and it prints pages at a good speed. The only con I have is the OEM replacement ink cartridges are very pricey. I have found this to be true with most printers. I have found a place that has replacement cartridges for half price but they are not OEM so I will see how the printer performs using these knock off cartridges. This printer also has an option for using the HP instant ink program which gets you the ink for 50% less but I do not print enough to utilize the program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great All-in-one Printer

    Posted
    RickfromLongwood
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm very pleased with this purchase. It replaced an older Canon all-one that had seen better days. I walked into Best Buy looking for a printer and as luck would have it - two HP reps were on-site answering customers questions about their products. For my printing needs, they recommended this HP OfficeJet Pro 6968, capable of scanning, faxing, copying and of course printing. The price was excellent and competitive, so I took this one home. I've been very pleased. I've used the printer in all of its functions and got great results. This printer is instant ink capable so I signed up for that. This option will deliver significant savings vs buying ink cartridges as I need them. What's not to like about having ink delivered to your door before you need it. I've printed a number of color prints with this printer on photo paper and it handled the job with ease, producing high quality output. Using HP's print service plugin, I can also send print to my printer from my tablet and phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP printers are my go to

    Posted
    Djz123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this printer for my mom, as her printer went out. This unit was on sale for $99. It works fine and was easy enough to install to her Dell all-in-one desktop. It seems to work much faster when used via wifi instead as opposed to USB connection. This is a large printer though, so make sure you have space for it. We wound up putting it on top of a side table, as it was a very tight fit in the printer space in her computer desk. The pages print fast, but the printer goes through a bunch of processes before actually printing the page. But that seems normal for most printers I think. All in all it's a good value for the money. If you like this review please press the helpful button. Thanks for reading my review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for the money

    Posted
    ITMD
    • My Best Buy® Member

    I had a prior HP all-in-one for years and it finally needed to be replaced. The 6968 is a terrific upgrade. 1) Wireless setup was a snap. The directions were clear. 2) Despite what some have posted, setting the auto-off and 'sleep' timing works extremely well and is easy to set. 3) Print quality is excellent 4) Printing from phones or via email if off-site are nice to haves and they work just fine 5) The printer wakes up and prints much faster than the older model I owned 6) If you have concerns over the machine's durability, it's cheap enough to where purchasing the extended warranty may make sense. On the other hand, it's so cheap that you might not actuallhy care. My experience has been that these things last about 5 years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Quality, Inexpensive, and Classy

    Posted
    Erkle1Eka
    • My Best Buy® Member

    I bought this printer for college. Although the ink cartridges appear to be small they provide LOTS of ink! Love the fine print in the colored images (super clarity). I am a person who learns best with printed materials; not online books, but I also understand things better when they are in detailed color. Currently I have been printing about 150 sheets per week and I absolutely love that is prints double sided!!! Everything about this printer has hit a home run for me. The price, the quality, the features, even the classy design of it. Thank you HP you are the best.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Welcome Back Into My Home, HP!

    Posted
    RogerG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have not been a huge fan of HP products in the last few years, but I decided to give them another chance since their enterprise side, HPE, has made good decisions lately in their market (most notably their partnership with Nutanix). First, the hardware is excellent for the price, with a nice design, a touch screen and very nice print quality. Second, their software is top-notch. Setting up the printer is super easy through their app; I was able to set it all up on my network in minutes from my iPhone. I really like this printer and it was a great choice to move on from our old Epson that needed a "head alignment" every single time it was used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EZ setup and AirPrint

    Posted
    CPWoody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    HP has gotten down the steps to connecting their wifi printers to home networks and this device is no exception. I was up and running in a matter of seconds. I also really like that I can use the phone app to initiate a scan, and then use that document in an email from my phone. I've been in the process of buying a home and this came in handy multiple times, as did the printer having its own email address - I'd just tell my broker to email the docs to my printer and they would be awaiting my signature when I got home. All of this for a great price too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    FANTASTIC

    Posted
    Aria
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was a bit skeptical about purchasing this printer but I’m glad I bought it! It’s small, perfect for college students! It doesn’t take a lot of space on my desk and it’s good on ink (does that make sense?) as a STEM major, I’m usually busy printing stuff for my classes so I’m using A LOT of ink printing out these papers. Fourtanetly, I find myself having to buy ink every other month. The only downside about this printer is that it’s super noisy, even while doing its updates. How noisy you ask? My roommate is a deep sleeper and the printer wakes her up when it’s printing or updating. That’s the only con but otherwise I would definitely recommend. 5/5

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's a typical HP Printer - Decent Performance

    Posted
    InsertSomethingCleverHere
    • Verified PurchaserVerified Purchase

    This is my fourth HP printer, it seems I need a new one every four or five years. The previous model, an HP 6700, I nursed along for a year until the paper no longer fed into the printer. I looked at various models, read a bunch of reviews, and in the end, the HP 6968 did everything I needed at a reasonable price. I'm trying HP Instant Ink for the first time, I received my first set of replacement cartridges promptly, as promised by HP. That's a positive. The current printer works as advertised, and is doing an excellent job at this point. Recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a good and reliable inkjet printer from HP

    Posted
    TxB0y
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The 6968 all in one printer from HP has been reliable and superb in my daily scanning, Faxing, copying and printing tasks. I signed up for instant ink and have save a lot of money on ink. I would recommend this printer and get the instant ink. There are plans for every budget and printing needs. The Best Buy associate explained this to me and with no commitments attached I decided to try it out and have been pleased. I recommend that you either leave the printer on and let it sleep mode all the time or have a power on/off schedule daily. This keeps the ink primed and less problems with the printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hp - Officejet Pro 6968 Perfect for Home Office

    Posted
    lagignac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I do pretty extensive printing of medical records as a contract paralegal and this printer is working great. It scans, prints, copies and faxes, although I do not use the fax feature as I use an online fax utility. I must have already printed 250 pages on the ink that came with the printer and I still have many prints left in it. The only negative that I have is that when scanning multiple pages it pulled through a few pages at the same time. It is better to have a scansnap, but it's not in my budget and I'm making this work for my home office for now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for Everyone!!

    Posted
    JPVoice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have spent a great deal of my personal and professional life around printers of many brands and sizes and this one is by far the best I have used for all my needs. It prints photos, text and even web images beautifully! From the simple color control panel to the double sided printing to it’s superb wireless ability, it’s truly impressive, all around. I cannot recommend this workhorse enough! We are a “Mac” household and we have had zero problems printing from any of our devices no matter what it is! Get this machine and you will not be sorry!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent for the cost and performance

    Posted
    TheTechAssistant
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I installed this printer for use in a home office. The office regularly uses Windows and Mac computers for printing and scanning as well as iPhones and iPads. This machine has been performing like a champ and I appreciate the reliability. Hint: Get the HP Easy Scan app for Windows and Mac. It is free, fast, and really easy to use for scanning documents, receipts, business card, multipage documents, etc. Once scanned you can crop if desired or make other adjustments, then export to single or multiple page PDF's, single images, etc. For the iPad Pro or iPhone, the HP AiO app is an excellent companion for this HP printer. This app is also free.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My first HP (finally)

    Posted
    chauck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My old Konica-Minolta laser printer was giving up the ghost, so I needed a replacement. I've had Canon and Epson inkjet printers in the past, but dried up cartridges and costs sent me into the laser camp (quite happily, too). Now, printer costs are so low, and the quality of the printers is so good, I had to look at them again. The all-in-one features of this printer are great (the scanner is good for documents, but forget about scanning photos). The setup is easy. I love duplex printing and the print speed is good. The photographic prints are excellent! This printer can't be beat for home use. I also subscribed to HP Instant Ink. A very flexible and cost effective plan.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Home Printer

    Posted
    Mejadu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Considering all of the options for color ink jet printers that have multifunction capability in the $100 or less price range, this one was a great option. I trust HP and this was the middle option (there's one step less and one step more) and the difference was either on paper capacity or something else. The HP ink subscription program seemed attractive but read carefully as it's like a cell phone plan and when you go over your "pages" you end up paying more. It's not a a flat fee, pay as you go system so I stuck to just buying when I need. Overall the quality and speed is good. Can't speak to the scanning features yet as I rarely use the scanner however if you just need to print Office-type documents, this is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Diver165
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far so good with this printer. I've always been a big HP Pribter fan. But the last 2 that I bought have left me wondering. I bought one and it messed up within days of purchase. Took it back got another the same model. It lasted 3wks. Then it just quit. So I took it back to BestBuy and gave it one more shot. Looks like this one is going to work out. I wanted a simple ink jet that didn't cost an arm and a leg to replace the ink cartridges. I wanted fax, document freedobg and double sided printing. And I wanted iOS compatibility for my phones and iPads. This one fits all those and prints nicely. My faith has been restored. Kudos go to BestBuy for taking the other 2 doa printers and refunding my money w/o a hiccup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gifted it and my recipient has been pleased.

    Posted
    robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was an easy decision that needed to be made quickly. The price was right but what is always more compelling is my long history of satisfaction with HP's printer line. HP and I had a short tense period but the truth is that the alternative was quite disappointing. This HP 6968 is a great product. As always, one must qualify the targeted product with the intended usage so that the experience can be fairly assessed. it is a Web printer in addition to one's daily basics of printing, copying, scanning and faxing. I am confident that you too will agree.

    I would recommend this to a friend