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Customer reviews

Rating 4.3 out of 5 stars with 324 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 324 reviews
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! I spent hours on the phone with the hp customer service to get this printer to work, and it continued to go idle or was not found. They had me reset the printer multiple times, and then on the last customer service call they told me they would send me a new printer. I never got it, instead was sent ink for a printer that takes an hour to finally connect. Now I can't return it because its passed the 14 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT PRINTER FOR THE PRICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again, best ho I have owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP's Quality Has Changed in a Negative Way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought HP printers and desktops exclusively for about 30 years. This is a good printer although the scanning function is not consistent. I cannot seem to get the scanning completed if I use the document feeder. It also has started squeaking when I print. I've only had the printer for about two weeks. I bought this to replace the HP 6555e, which I also reviewed and would not purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great printer , easy to setup and simple to use !! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good printer. I would recommended to anybody looking for one

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest printer ever best price saved a lot on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    H.P. printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Good price and shipping was fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. menu system is a little wonky. But, would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 91 years old. This printer is too complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and 1 year of free ink what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is king

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great and I love the instant ink program. I always get an HP printer and they always seem to last 6-8 years. Can’t complain about that in an age where things are seemingly always made to break

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great printer for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer and the print quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    ...when it prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints well, when it prints. Both the HP Smart Print and the physical printer name randomly go off line and cancel my print request. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to set up. . . .still not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review in frustration. . . .I have worked for two days now trying to get this set up to be able to print from my phone without luck and now it won't print from the computer either. I keep getting messages on phone saying printer blocked. I am at wit's end with this printer! It replaced an HP printer that was hooked up to phone and computer with no problems. . . .just wasn't printing well so decided it was time to get a new one. DO NOT recommend this one if you are looking for an easy plug and play.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    At home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality forcopying .Color is great for prints especilly when scanning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    functional and capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like features and quality. Document feeder works well. comes with free ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpected color prints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the all in one printer features, but I don't like how it prints in color. The definition is not the best. It looks like if am printing old fashioned photos ...sad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice. But…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice printer but… The touch screen is very slow. It takes so long to get to a certain menu. You have to use the screen to go to the WiFi to connect it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer because it depends on wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an HP user for years. This printer does not connect to Wifi. Its EXTREEMLY DIFFICULT to setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call HP customer service to get the 1year free ink, app didnt work during printer install.

    I would recommend this to a friend
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