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Customer reviews

Rating 4.3 out of 5 stars with 324 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 324 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No Regrets!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is quiet and works so much better than my old printer. Excited also about the opportunity to receive free ink for 12 months!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than previous printer. I would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer I'ver had over the many yearsI've had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thisprinter..very efficient and easier to use that my older printer..Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp great choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great no problems I would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DWprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer on sale. Instant Ink is great. Document tray is a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it, no Linux support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with HP as they used to support Linux, not so much anymore. I assumed without doing research!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doing it best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only able to print 15 pages then suppost to get free cartridges for a year 3 months after still trying to get replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the free ink for a year! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Jim PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good, but printer is slow to initiate each print. Printing photos is problematic. Printer doesn't recognize different sizes of photo paper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service win.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, setup was quick. One small problem about 1 month into use. Unit lost all contact with computer. Contacted HP support which fixed problem quickly via remote hookup and over the phone. Good customer service. No further problems to date. Printer has great paper capacity for size and is easily serviced for Ink replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    8139 office pro printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great I like everything it can do I had Geek Squad set it up everything works fine except I can't print from my phone Geek Squad was in twice and I couldn't make it work they were talking about an internal problem with the printer I don't know they said it may have to be returned if they can't fix it I have another appointment with the Geek Squad coming up hopefully they'll be able to rectify the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect, instant ink program is great, fast printing, great website to order from and fast delivery or pickup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zago

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter used it for school, great printer, !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rec'd `right away, packaged nicely, and just plugged in!! Worked quickly after connecting to wi-fi. Prints great- very clear, no smudges. Love my new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just an average customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy purchase I have ever made, sales assosiate knew exactly what I wanted took five minutes in and ut.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Claudia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. No problems setting up. It connected to network and all my devices print.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. Someone should invent a printer that does not use ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home! Works great and it looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its working. I just installed this product it's hp printer, fax , scanner , copies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer restarts very slowly after sitting for a long time (days), but is fine once it gets going. Bought the unit to be able to transfer scans directly to a USB and reviews indicated it could do that and has a port for a USB drive, but it does not. It has port/ one can connect a pc to and then bring a file over that way, but not direct to a USB. Had I known that, there are far cheaper printers that function the same.

    I would recommend this to a friend
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