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HP - OfficeJet Pro 9015 All-In-One Instant Ink Ready Printer-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 70 reviews

  • 20%
94%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Excellent All-In-One - Ink plan not necessary

    Posted
    dorkhead2
    • Tech Insider NetworkTech Insider Network

    Thee are two parts to this review. The first part is about the printer itself, how it functions, its hardware, and its overall quality. The second part is about HP’s new Instant Ink replacement subscription plan. The plan may not be for everyone. Fortunately, if you want the printer because of its features and functionality, you can choose to buy replacement ink cartridges from any store as needed. Part 1. This is a well-functioning, good quality, and sleek looking all-in-one. This model is replacing another HP All-In-One (OfficeJet 7310) that’s been my office printer for the last 15 years. It’s almost unfair to compare the two because the new model runs smoother and is so much faster. The printing output was sharp and clean. This is expected when using HP certified ink cartridges. The fax portion works as usual. And the copy and scanning functions work efficiently. I was particularly interested in how well the scanning features work on this model. I was pleased to see that the scanner could copy a double-sided document and send it to the computer in a well put together PDF. I do a lot of scanning, so I wanted to make sure this process was fast and easy; it was. Just an FYI, this model (9015) does have a duplex scanner built into the automatic document feeder (ADF), but it accomplishes the scanning of both sides by passing the document over the scanner twice. It’s a seamless process, but I believe it’s different from the next model up. The higher model can scan both sides of a document with a single pass. Both models produce the same result, just the higher model saves a few seconds by using dual scanner heads to scan the front and back at the same time. Not a deal breaker for me, but this small difference may be of importance to others depending on the use or application of the scanner. Like the scanning process, this machine easily produces quick double-sided copies when needed. To accomplish this, you can either use the handy, but small touch screen located on the front of the printer, or on your desktop by downloading HP’s Smart printer application from the Microsoft store. The installation of the program was quick, and it contains easy to use options to print, copy, scan, fax all from within the computer. As I mentioned before, the same functions can also be accessed from the color touch screen attached to the printer. Installation and setup were easy. Again, this can be accomplished using the HP Smart application or for those who prefer to setup this printer using their cell phone, that option is available too. To do so, you download the HP Smart app on your phone and follow the steps to connect your printer. I should note here that the Smart HP app does contain similar functionality as the desktop version of the app, but some advanced features are missing. For example, you can initiate a scan from within the phone app, but the ability to scan both sides was not available. Whereas, this feature is easily found on the desktop version of the app. The good news is, these inconsistencies can eventually be fixed with an update to the phone app if HP chooses to do so in the future. My final note about the printer itself, has to do with its style/looks. It’s a very modern and clean looking all-in-one. While looks may not be at the top of people’s minds when looking for an all-in-one, this model will definitely look good sitting on your desk or out in an open area. It’s minimalist design, and clean white panels with squared edges add to a professional office or environment. Part 2. This printer is being advertised as an “Instant Ink Ready Printer.” What that label is telling you is that this printer has the ability to work with HP’s new automatic ink ordering subscription program. Rather than buying ink when you run out, HP now offers a subscription service that includes ink, shipping, and recycling for a monthly fee. Depending on how much you use your printer, this may or may not be a beneficial program for you. There are various subscription levels that cost as low as $2.99 a month up to $19.99 a month for heaving printing. The main difference between the levels is the max number of pages you’re allowed to print before incurring additional charges. The $2.99 level allows for 50 printed pages per month, and $1 for every additional 10 pages. Whereas, the $19.99 level allows up to 700 printed pages per month, and $1 for every additional 20 pages. Participating in this program shifts your concept of replacing ink for your printer. If you have a good sense of how many pages you print each month, this program may save you money in the long run because you’re not purchasing individual ink cartridges anymore. Again, the replacement ink cartridges are included as part of the monthly subscription price. However, if you’re unsure of your monthly printing needs, or are someone who hardly prints, this program may not be suited for you. It’s important to note a few additional things. HP does offer a free monthly plan. It’s capped at 15 pages per month with the extra $1 for an additional 10 pages. However, the free plan is only offered on select HP Instant Ink printers that retail for $99 or less. So, if you’re interested in this option, Best Buy also sells these printers. Just remember, the cheaper the printer, the less functionality it has. And the quality and speed are a lot lower. If you feel you need a robust all-in-one, it’s probably best to consider this model type. Additional things to consider is, printing double-sided documents count as two pages. And if you end up not using up your allotted printing amount, the plan does allow you to rollover up to twice your monthly allotment. Meaning, if you have a 50 page a month plan, you can rollover up to 100 pages total each month. The exception to the rollover rules is the free monthly plan. Rollover is not offered for the free plan. To recap, the new subscription service sends you ink as you need it. The software on the printer communicates with HP to let them know when you may be getting low and replacement ink is immediately shipped to you. This doesn’t mean new ink cartridges will arrive every month, but rather the software determines when your printer begins to get low on ink. How does it do this, you may ask. I believe I read somewhere that the software calculates your monthly average and initiates replacement ink shipping when you reach half of that amount. Its goal is to anticipate your ink needs so you don’t run out. How well it does this, I’m not sure. I haven’t been in the program long enough to know. My guess is that unless you have an extreme printing emergency, the system will send you ink before you run out. And finally, if you do have an extreme printing emergency, you can always go to the store and purchase the same ink cartridges you’d normally get through the service. The 9015 model uses 962 cartridges. This line of cartridge is sold in individual colors (black, red, blue, and yellow). The standard size cartridge (not the XL size) retails for around $23 as of this writing. It’s nice that the individual cartridges are not as expensive as some of HP’s other cartridges. Buying cartridges as you need them is the traditional way of replacing ink. It’s good to know that this option is still available. If you elect to replace your ink the traditional way, you don’t have to signup and use the Instant Ink service. Any pages you print are not counted, and you are free to print until you run out of ink. Since you’re not part of the subscription plan, you’ll just need to purchase replacement cartridges at full price from the store of your choosing. I personally always prefer to stick with HP ink because it truly does produce the cleanest, accurate, and most vibrant colors for my documents and photos. This is my preference, but everyone does have different printing needs. I hope I answered all your questions about this new service offered by HP. These were the things I discovered when I began looking into this plan. I was really confused at first, but since I explored many of the details of the program, I figured I’d share it here as part of my review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP OfficeJet Pro 9010: A True Next Gen

    Posted
    greenrita
    • Tech Insider NetworkTech Insider Network

    As a longtime owner of the HP OfficeJet 4630, I have no complaints about the overall performance of the HP product line for the medium volume demand of my home office. When INSTANT INK was first available, it was a leap of faith for me to buy into the deal; but, after years with the program I have only warm, fuzzy feelings about the fact that SAVINGS on ink is huge! Initially, my resistance was tied to having another tentacle on my credit card; but, in light of the huge reduction in the cost of printer ink as compared to buying ink ‘a la cart’ coupled with the cost and inconvenience of errands to reboot ink in previous years, I have no regrets and only high marks for my decision. As well, no headaches when dealing with INSTANT INK Customer Service…no long waits and no trouble securing recourse for any issues. In years, I only had one time when there was no back stock on an ink I needed. Thankfully, ‘disgruntled’ was eliminated since I had no resistance in securing accommodation for the inconvenience and lost time. In my estimation, turns out the highest logic when you look at your average monthly volume of printing, you can only save not only your dollars but you save the time and energy spent shopping for ink. Especially when I think about the frustration when the office supply shop would be out of stock for my SKU, I know INSTANT INK was a good move. I am also ‘very OK’ with not having to check when I am running low. Instead, my printer ink level is automatically monitored remotely; so, an order is placed on my behalf via our ‘internet of all things’ before I run out. Though the convenience is another level of surveillance that gives us a little existential angst, in this case, the system has worked 99.9 percent of the time. So, the INSTANT INK program was a no brainer when I decided to move to the HP9010 because, when low, the ink I need appears at my door with an eco-friendly recycling envelope. I rarely go over my projected number of pages; but, when I do, for one dollar, I get an additional 15 pages. Plus roll over pages allowed depends on the Usage Plan : For instance at 50 pages per month, pay $2.99 per month then an extra $1 for an additional 15 pages if I exceed 50 pages. The rollover is up to 100 pages. Moderate usage is 100 pages/mth @ $4.99/mth with a rollover up to 200 pages Frequent usage is 300 pages/mth@ $9.99/mth with a rollover up to 300 pages. Business level usage is 700 pages/mth @ $19.99/mth with a rollover up to 1400 pages. Can’t resist noting that HP packed the printer in a 2-handled, rugged plastic bag; so, the nicely designed unit easily slips out of the insulated box. After I plugged in the printer, each step was guided by the instructional screen at the top edge of the machine. I opened the bottom front door, the ink carrier moved into position to receive clearly labelled cartridges for easy installation. The paper rack slides out of the bottom to receive a generous stack of paper. I was then guided to print then scan my alignment page. As well, the HP SMART software was a seamless tie into my WINDOWS 10. I got “INSTANT” recognition of the printer on my laptop screen for above and beyond “INSTANT INK”. Thereafter, I selected FILE to find PRINT for a test document from the lap top, I found then selected my new device in the drop down list. Set up was the most hassle free and intuitive in all my experience with printers. So, in this case, next generation is truly an upgrade. Now while I sort through a data migration from my old laptop to a newbie, I found the HP SMART software in WINDOWS 10 located both laptops so I didn’t even have to take additional action to connect my old unit. Now, I am up and running with the HP standard of high resolution for my color pics, copies and printing. As long as your wifi is glitch free, set up is a breeze. No additional cord is included for a wired connection. Next step is to connect via my smart phone. I will scan the QR Code on the guide to download the HP SMART software for my Android. Same is available for iPhone and related devices respectively. Though I rarely scan, the option tested positive without obstacle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More Features than I Could Ever Use

    Posted
    Drj5j
    • Tech Insider NetworkTech Insider Network

    I've had a love-hate relationship with HP products over the past 45 years, since I got my first scientific calculator. The products have served me well in general. It's just that often HP forgets the wisdom of "keep it simple" and tries to do a little too much. And when that happens, things get too complicated, which increases the odds that something won't work. This has been especially true for the software supporting HP products. My previous HP all-in-one printer, the HP OfficeJet 6500 E709n was a hardware powerhouse, a great printer, scanner, and fax machine. But the software suite that came with it took forever to install, would occasionally break and need to be replaced, and sometimes special HP removal software had to be used to remove traces of previous installations before a reinstall was successful. When the printer eventually developed hardware problems (clogged jets), I ditched the machine for an Epson all-in-one, whose software was infinitely simpler and easy to use. But I was willing to try the latest and greatest printer from HP, so I acquired the OfficeJet Pro 9010. I was particularly interested in having a printer that qualified for HP Instant Ink, which seemed like a great way to save money, as ink is the most expensive part of using a printer. I also wanted to be able to print easily from my android phone, which the 9010 was supposed to support well. I was surprised upon reading the instructions that the printer not only supported printing from my phone; I practically needed a phone to set it up! I had to download two APK files and run them to set up the printer. Following the instructions, I had to move between my phone and the screen on the printer. Setup went okay except for two things. At one point during the install I wanted to go to the home page of my phone, just to check the weather, and when I did this the install hung. I had to start over again. Second, it wasn't clear that having an Ethernet cable would interfere with setup. The printer "wanted" to be on wireless for setup and refused to complete the setup until I unplugged the Ethernet cable. After that, everything was groovy. I was able to print a file directly from my phone, either through my home network or directly to the printer! Not sure what the advantage would be for the latter, but it works. Of course I wanted to be able to print from my Windows 10 laptop (an HP laptop, by the way), too, so I looked into setting up the new printer. The instructions didn't say much here—just the usual "Add device" procedure from Printers & scanners settings. Windows saw the printer right away and seemed to set it up. But I was also warned that there was an HP-specific Windows 10 app that I should get. This made me nervous, bringing back memories of the bloated suite that came with my OfficeJet 6500. But I got it app anyway and ran setup. I was first confused about whether to choose "add a new printer" or "configure an existing printer." I had already set up the printer on my home network with software through my Android phone, so I thought it was the latter. Wrong. So I added a new printer, despite my fear that multiple copies of the printer might appear on the network. That did not happen, at least not exactly. There were multiple images starting with HPB, but one took me to an embedded web server webpage, which allowed me to perform basically the same functions as the Windows 10 app. I'm still not clear what the advantage of the app might be. The "HP Smart" software for my phone and Windows allows me to create "smart tasks" such as a particularly-defined print request, e.g., Print one copy, color, one-sided. That could come in handy. Other menu items include printing a photo, attaching a camera scan to an email (Really? Why should printer software do that?), printing a Facebook photo, ordering more ink, and, of course, printing documents. Probably a little more than I need, but at least the Windows software did not seem as bloated as the package for my previous all-in-one. Until yesterday, that is. All of a sudden, some HP program running in the background of my laptop said that there were vital updates that I needed to install for the printer. Obediently, I allowed the updater to run, and it warned me that aspects of the update might be invisible, and that I should patiently wait. A number of new HP programs appeared to be downloading, and at 90% the update process went into a hang. I went away for several hours, returned, and it was still at the same point. I stopped the process and tried some of the new shortcuts on my desktop, and they failed. So I ran the updater again. This time it worked, although I now have more HP programs than I really need. This has not caused a problem yet, and my printer does work beautifully. But we'll have to see what happens down the road.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast Color Printer that's Web Friendly

    Posted
    zboot
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9015 is a color inkjet printer with mobile connectivity that's capable of scanning and copying documents. Starting from the unboxing, the printer is relatively compact with just one paper tray. It looks like a traditional printer/scanner combo, and not the typical inkjet form factor.Setup is carried out via a touch screen panel on the front of the printer. The touchscreen is decent, not the most responsive but it's not like you're playing a video game on it. Next to the touchscreen is a plastic panel that hides the inkjet cartridges. Like all modern inkjets, there's a separate black cartridge plus the three color ones. Unfortunately, this plastic panel, while it snaps well into place, is a bit too long and only latches with plastic pieces. As a result, it feels flimsy. If there are kids around that can reach the printer, I can guarantee they will break it. After installing the ink, the next step is printing a calibration page. Unlike some typical validation pages, the printer prints a special page that you then insert into the scanner which is scanned and used to adjust the printer settings. That's pretty cool. After that, I moved on to setting up the wifi connection. After selecting the SSID, one enters the password via a modified T9 keyboard. This is the original texting on dumbphones where one key would be used to select 3 or 4 letters from the alphabet. The problem is instead of tapping the same button multiple times to cycle through each letter, you tap the group first, then it pops open another screen where you tap the letter you want. This makes things a bit slow and could be better designed. After configuration, I moved to scanning and printing. With printing,I installed two HP apps. One which lets you print and scan from the 9015, another which is just a printer driver that enables printing from any app. Printing documents from my phone worked well. In fact, this is when I noticed what I think is a killer feature of this printer. Heck, it's not really a feature, I didn't notice it prominently advertised. It prints full color pages incredibly quickly. I expect when just printing in color mode that it would have good speed but the speed with color blew me away. I can see why it looks like a normal office printer - you get speed and performance. Print quality was pretty good. Scanning to the app or to print a copy also worked well. The other things I liked was the online connectivity. I was able to add it as a google cloud printer which enabled me to immediately print from my PCs from anywhere I have internet access. The HP mobile app adds more functionality, allowing you to scan to your HP account or to email. I tend not to like the walled garden experience and so would prefer not being tied to HP for the smart features. I think the mobile app helps bridge the gap - I can scan to the phone and from there, upload to my preferred web storage. In all, this is a great printer. The issues I've identified are what keep me from giving it a five star rating but this is definitely a good home office or small business printer. Small business-wise, another feature of the printer is that you can set up auto refill of ink.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Home Office Printer

    Posted
    kwebbster
    • Tech Insider NetworkTech Insider Network

    As a previous owner of many Hewlett-Packard printers, the most recent a HP Envy Photo printer, I am accustomed to the high quality output that HP printers provide. I had never really considered the OfficeJet Pro line of printers as they are normally behemoths that provide a lot of bells and whistles but take up a lot of space. So when this printer arrived I was pleasantly surprised at it’s size. It can easily be placed on a small table and everything (paper supply, output, etc.) comes through the front of the printer, thus making it easy set up in smaller spaces. The unboxing involved the standard removal of protective tape and reading the quick set-up sheet to get the ink cartridges and paper in place. I downloaded the new (yes, use the new one if you want access to Smart Tasks) apps for the printer to enable all it’s functions ran through the initial set-up screens. The LED screen is a little on the small side, but it met all the items I required of it. Wireless set-up, which is the only way to use this printer, was simple and found my network easily. It completed registration, walked my through the “Instant Ink” procedures (which took a little longer than usual since I had to transfer from my previous HP printer) and was ready to go. I started by running through a copy of copies in the scanner, to include double-sided items. It pulled everything through the document feeder and scanned both sides without a hiccup. The print from the copies is clean and well defined. Colors matched well to the originals which made it hard to determine which was the copy, a great feat from an ink jet. Using the new Smart Tasks app makes printing from cloud based services, cellphones and web enabled services was easy and worked well. The printer has the ability “heal” it’s Wi-Fi feed to keep the best connection to complete your tasks. I never saw an issue, so I will have to take their word on it. The printer also has it’s own e-mail address which gives additional capabilities to print from virtually anywhere. It’s rated at 22 pages per minutes, and seemed pretty fast, although I did not put it through a typical office-type print job yet. The smaller footprint and ability to print from almost everywhere and from almost any device makes this an excellent printer for a home or small business. It’s bigger brother only adds separate or larger paper trays, so unless you need that capability this is the one to get. Excellent printing, good color and sharp text makes this a great buy. Good shopping!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High End Printer That Blends in with Daily Life

    Posted
    Njuice
    • Tech Insider NetworkTech Insider Network

    Printer’s are a necessary evil for home life and can be difficult to work with. This HP 9015 Printer really breaks that mold by being so easy to use that it doesn’t feel like a nuisance to use! PROS: - The Printer is very well designed! I like the white/gray design and although it has a lot of features, it still feels compact and just blends in with your home or office by not being an eyesore. - Setting up was very easy! After turning on and putting the ink in, I used the HP Smart App from my iPad. This App made it very smooth and easy to use. Very happy with the setup! - After setting up, this printer is easily accessible through WiFi from any Windows 10 computer as well as my phone/iPad with the HP Smart App. So printing/scanning was very easy after that! - To be clear: you do not NEED the HP Smart App to print from a mobile device. I was able to print over WiFi with my iPad Pro without using the App. So you can print without the app but using other features via a mobile device you need the HP Smart App. - Can confirm this printer prints double sided!! Nice feature! - Overall it has a lot of nice features needed for a home/office printer. Print’s fast with no errors, scanner, and copier. It will be very useful. CONS: - I like how everything is wireless but if for some reason you wanted a hard connection (which you can do), you would have to buy the cord separately . The Printer only comes with Power Cord and Ink. - I can’t think of many. For the price it takes care of everything I need. BOTTOM LINE: For my uses, this printer hits everything on the head. It’s ease of use is truly great and makes printing/scanning a seamless process.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    High quality printing with iffy build quality

    Posted
    MTCowboy
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9015 All-in One is the latest in HP's line of small office/home office all-in-ones tied to their ink subscription service. The scanning and print/copy quality are amazingly good and the overall speed is also impressive but the build quality on their products is definitely taking a back seat. The product arrived very well packed and the unboxing experience was good, I was able to get everything set up and powered up in a matter of minutes. But it was during that task that I began to really notice that the construction seemed flimsy. Everything seems to be made of very thin and delicate plastic. The scanner cover flexes when you open it and will drop quickly if you don't get it raised all the way. The provided ink cartridges are separates (which I greatly prefer) but you can't help but notice how everything kind of flexes as you insert the individual cartridges. There is some sort of spring retention mechanism but it doesn't feel very solid either. Once assembled you are confronted with your next challenge - locating and installing (or updating) the HP app on your smartphone. It took me over an hour to get the app properly loaded so that the printer could grab the wireless parameters from the phone and join my WiFi network. Now the good news - once everything is ready the printing and scanning quality are amazing! In our first real-world test the copy of a test document looked better than the original! The scanner is a bit noisy when it runs but I'm willing to overlook that given the results. Accessing and using the features from my phone or laptop was relatively straight forward and speedy. To be honest, there are still features that I am learning to use but I feel like the product meets or exceeds its promises. Although I have chosen not to participate in HP's automatic ink renewal program I do think it may interest certain users with it's sheer convenience. In summary - great performance, feature rich, but with uncertain durability. It deserves a look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Printer Beautiful Design

    Posted
    Wishkid
    • Tech Insider NetworkTech Insider Network

    Upon unboxing the printer I was very impressed with beautifully design, I noticed how easy it was to remove the packaging material from the printer. The printer itself was in a bag which made it super easy to remove from the box. The printer didn’t have too many stickers or protective markings to remove which were also a plus. The instructions were very simple with illustrations on the steps needed to take from installing the ink cartridges to showing the web address on where to go to install the printing software. Once I connected the printer to power it started loading up and then using the touch screen on the printer, I set the language and country and that was it. The printer then printed a test page which I then placed on the scanner to align the printer cartridges. There was no USB cable in the box which I thought was odd but luckily that the printer can be installed wirelessly! I downloaded the software from 123.hp.com, chose the printer model and downloaded the software. I also installed the Hp smart application on my smart phone which was also a breeze. The smart phone application is very easy and cool to use. It has a built-in document scanner which when you scan, you can send to your printer to print or send to your email. Everything worked fantastic although the software for my computer (iMac Mojave 10.14.3) did seem to have some glitches, like the printer not being found sometimes. I am sure a software update will fix this. No issues at all with the smart phone application. So far I have printed some test pages and they look great. I love the quiet mode because I have a small child that will easily wake in the evenings so this is a convenient feature. I have also used the scanner and it does a fairly quick scan. I have yet to use the fax but I am glad to have this as an option. There is always that one time in the year when you need a fax. I rate this printer 5 stars because it looks awesome, easy to install and because of the features and options available. I also recommend this printer for people with simple and medium level printing needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Takes productivity to the next level

    Posted
    gtdad
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    The HP OfficeJet Pro 9015 is an attractive printer with a small footprint which makes it suitable for the office or home. It performs all of the basic functions the you would expect ie: print, scan, copy and fax, plus a lot more. The HP Smart app now has Smart Tasks. This allows you to create customizable shortcuts to print or scan from any device and immediately send that document to any email or saved to the cloud service of your choice, including Drop Box, One Drive, Google Docs, Box, QuickBooks and more. You can camera scan from your phone, then edit the document and have it sent immediately to any of the above destinations. You can print from anywhere there is a cell signal or wifi. Print photos from My Photos or online from Facebook and Instagram. Set up was quick and easy. It prints a fast 22 ppm black and 18 ppm color. The print quality is excellent with crisp clear images and accurate color. The paper tray holds 250 sheets and the output tray can hold up to 60 pages. There is an automatic document feeder which is also very fast and accurate. It uses 4 ink cartridges (#962), 3 color and 1 black and is also HP Instant Ink compatible. I have been using Instant Ink for the past 2 years on my OfficeJet 8720 and have been very happy with the service. The digital display is small, but extremely clear and you can adjust the brightness as well as the angle of the screen. It also has Quick Forms built in, which will allow you to quickly print a calendar, fax cover sheets, graph and notebook paper, music sheets, games and checklists. The Smart app will also tell you how much ink you have left in each cartridge, and how much paper and the type of paper you have left in your paper tray. The printer is designed to work with Google Assistant, Alexa and Apple iBeacon, however, at the time of this review, that feature is not yet functional. In summary, this is the best printer I have ever owned. It is extremely customizable for your particular needs and the print quality is excellent. I would highly recommend this printer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Modern, elegant, with some good features

    Posted
    joecaffe
    • Tech Insider NetworkTech Insider Network

    The HP Officejet Pro 9015 is a great all around printer for home use, though I doubt it's full suite of features would be used in an office environment. The smart app with tasks is great for organizing your printed info, it sends the printed material in an email to you. Everything is accessible from your phone and the UI is very straight forward. It does a great job scanning and emailing PDFs. I had some issues printing 2 sided material; the bottom corner of the page left a smudge from the feed wheel on both flyers granted they were color intensive, but never seen on other printers. A nice printer for most normal tasks and with the help of the HP Smart app, a few more neat tricks. I'm not buying into the instant ink subscription because it's a subscription and something to plan to pay. There are many options and if you only do up to 15 pages a month, it's free. If you do a plan and forget to pay, they disable your printer until you do. So it's great for small offices who will use it frequently and not have to worry about the hassle of going out to buy more ink, saving money in the process.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Truly all in one.

    Posted
    MemphisTechieRN
    • Tech Insider NetworkTech Insider Network

    Every printer out there claims to be an all in one. Sure, they all print/scan/copy/fax (well, most of them fax). But the 9015 takes it a step further with built in Google Drive, drop box, and other built in apps. I have mine sitting on top of a filing cabinet, without any issue. The printer prints at a respectable 18ppm color and 22ppm black and white. As with other printers in its class, the inks are different black/c/m/y cartridges. And like all HP printers, the ink quality and resulting prints (documents and photos) are all top-notch. It also offers a quick two sided copy/scan feature either via the regular scanning bed or via the top loader. As well as a 250 page input tray. The coolest features in my opinion are the new "smart tasks". One of which is the OCR function. Where basically you scan a page in and then you can edit and search the scanned documents. In my line of work this is very handy. Not only can you scan such documents from your printer - but also from your phone! The quality of the scans (from both), to me are mind-blowing! I have been around the block when it comes to scanners, from the "early days" all the way to this 9015. And hands down this one is the best! I love being able to pull up a document from google drive (on the printer itself, via its touchscreen smartphone-like LCD screen) and just hitting "print" and bam! There it is! No more fiddling around having to do it from a PC or phone. If this, and other reviews don't entice you to purchase this printer - then I don't know what will. All in all it is the perfect printer. Not just in its class, but any I have EVER used before! And that's saying something! You truly can't go wrong. HP really went all in with the 9015!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Feature packed all-in-one, great performance

    Posted
    MikeJ
    • Tech Insider NetworkTech Insider Network

    I am coming from a Brother printer that is pushing 10 years old at this point. It held up well over time but I was due for a more modern upgrade. Initial setup of this HP Officejet Pro was quick and easy. The mobile application and Windows HP Smart software was easy to use, and I had my printer connected to my wireless network and Google Drive in minutes. Prints are crisp, clear, and fast. I also noticed that this unit works fairly quietly, which is nice. Scanning features are great, and easy to perform with the mobile app, save as a pdf, and email without having to use a computer. The computer software is also full-featured, but it is convenient to control everything from a phone in front of the printer as well. Options and settings can be changed on the fly without walking back and forth to your computer. The touchscreen interface on the printer is quick and easy, reminds me of an older Android phone, it works well. Overall I am happy with this printer and would recommend it to anyone running a small business, or just needs a step up in quality and features for overall home use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic printer, easy setup

    Posted
    Randy
    • Tech Insider NetworkTech Insider Network

    While I have only had the OfficeJet Pro 9015 for one day, I was so impressed I felt compelled to write a review to share my thoughts. Setup was very straightforward, I downloaded the HP Smart app to my Iphone and finished setting up the printer. The app gives you the option to send a link to your email so I then downloaded the appropriate software on my work laptop (a Dell). The app/software located and connected to my Wifi automatically and without issue. I had a small issue with my work's firewall but the software guided me through overcoming that and the printer was up and running flawlessly. I then did the same thing with my personal laptop, also an HP, and unbeknown to me the Smart App was already loaded on my laptop. So setting up my personal laptop took mere seconds, awesome! I frequently use my phone to capture images, take pictures of paperwork/contracts, etc., and the Smart app on my phone is incredibly useful for those purposes. I can also use my phone/Smart app to scan images, print documents/photos from my phone or my Google Drive, Facebook or Instagram pages. There is a lot of versatility with the app, but I was most impressed when printing documents and images. The printer is smoking fast, especially compared to my older Canon printer that this printer replaced. The documents printed perfectly crisp and clear. Overall, while I have only had the printer for one day I am extremely impressed with its quality, speed, and Smart app versatility. Highly recommended!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad out of the box!

    Posted
    Conall11
    • Tech Insider NetworkTech Insider Network

    I recieved the printer and once connected, it literally worked for about 3 minutes. Once it printed the alignment page, I received an error stating three of the four ink cartridges were unable to communicate with the printer. I did the routine troubleshooting before calling HP support. Once I reached HP support, this too was a poor experience. After close to 40 minutes on the phone, I was told 6 to 10 days to ppologet the in I requested the ink to be expedited and after a supervisor approved it, I was told it would be sent our right away. Later the same day I recieved a callback from HP [was told there was a"glitch" and my ink could be sent. I was told to call back in from time to time to get an updare! Really HP? I called back later to same day to see if I would get the same agreement from a different tech and all they would do was read the existing file notes. I was told I would be contacted sometime the following day with order update. I was told an email would be sent 9providing me updates on my order, that too never came The poor devicee and lack of attention by HP, I find to be quite surprising especially on a new model like this. I Again I expected a little more from HP.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi there,

      I'm incredibly sorry to hear about those cartridge errors that surfaced so soon after setting the printer up. I completely understand how disappointing this must have been, especially given the bit of inconsistency that you experienced with support. I assure you that this was never our intention, being as we always aim to provide a seamless experience from the start.

      I've received word that our support team has since gotten in touch with you and resolved this, which I'm really happy to hear.

      If there's anything else that we can help you with down the road, please don't hesitate to call us for support again. We're always here to help ensure that your experience with the printer is as reliable as possible.

      Take care,

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 5 out of 5 stars

    Office quality at home

    Posted
    EngineerMom
    • Tech Insider NetworkTech Insider Network

    This printer gives me the flexibility to print on the go from anywhere. I am reviewing based on daily usage in a small home business office. In the box is the printer, ink cartridges (4), and power cable. Setup is quick and easy, and wireless connection to the internet was seamless. If wireless isn't right for you, there are other connection options (USB, ethernet, USB B), however you will need to provide your own cable. There is also a companion app that you will need to download. To set up, power on, load the ink, connect to network, install app, and ready to go. It takes about 5 minutes to be up and running. One thing I like about this printer is the ink cartridge carriage has a spring system, so just push into place until the cartridge locks in, no more wasting time ensuring the ink is seated in place and aligned properly. This printer offers office level convenience, I can print directly from my cell phone, use the wireless direct feature, or email my document to the printer so I have it printed when I return. There is a feature called "Smart Tasks" which gives me options to digitize my notes, save to cloud, print my photos, or file my receipts. This is in addition to all of the standard expected features - double sided print, photo printing, high resolution, print, scan, fax. Overall I'm impressed, this printer is perfect for on demand printing from anywhere you may go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All in One unit is a small size

    Posted
    TechFan
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I go this unit to replace one from another brand that I'd had for a few years. That unit was enormous. It had pretty much all of the same functions as this HP, but in a much larger frame. I've used it for a little over a week now and I am very pleased with this. The app works great for printing from mobile devices and my Windows based PC's have an app that works with it too. It even plays nicely with my Apple devices. For a while I had stayed away from HP products because they were complicate to setup, I had problems using them with my Apple devices and the ink was so expensive. All of those problems seemed to be resolved with their newer products. The Instant Ink program saves 50% off the price of ink and its monitored and ordered automatically after setting it up. The printing is fast and clean and the scanning is great with selectable options within the setup menu. The one thing I had a problem with is when the device is inactive for a period of time, and then I wanted to print something, the printer would be shown as offline. I did a Google search and changed some of the settings and it now wakes up to print. This is a great machine that has a small footprint and is ideal for home offices or college students alike. I would definitely recommend this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for small business

    Posted
    Christopher
    • Tech Insider NetworkTech Insider Network

    After extensive testing, I feel like a five-star review is not over selling this unit. First off, the printer in grey and off white with a touch screen display that looks as sharp as any out there. As with any HP printer, setup is not exactly easy but manageable for the initiated. I have been using this product in lieu of my regular printer for average use printing, scanning, emailing to purposes and I have not been disappointed. I have printed over two reams worth of color and black scale copies in the past week(s). Each copies / prints thus far have been flawless. Obviously, those towards the end of the ink cartage were noticeably affected but overall, I was(am) quite satisfied. To be clear, I would never recommend large value printing from an INK printer and would always suggest a Laser, but this unit could handle the work load (provided you have spare ink cartages). The scan to feature is great and allows media size control within the setting to decrease clarity for smaller file size or vice versa. The new app I tested along with the printer is fine, but I do feel like HP is trying to fix something that does not require tweaking. All in all, this all in one is a GREAT deal and will fit into anyone’s home or business. PS I beat the hard maze, quickly #humblebrag

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Printer is good, installation was a nightmare

    Posted
    HeleninFL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought printer to replace one that failed. Had owned HP printers before. Brought printer home and installed it with consultation with HP. They had trouble with remote take-over of customer screen which proved to be annoying. Printer kept spitting out pages of gibberish. Was told to replace with new one. That one started out spitting out same gibberish. Was told to call HP back the next day to get fix for driver problem. This meant that previous printer was really OK. Turned printer on the next day and no gibberish came out thankfully. However, hinge for top lid of printer was broken. Had to get a 3rd printer. Thankfully this one is OK. Prints crisp images. Colors are correct. Very satisfied now.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as the last one

    Posted
    PRRPAW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always had HP printers. The last one I had for years was an HP 8100. It was great. Easy to use, printing was sharp and clear, and colors bright. Recently I replaced that one with the HP 9015. Speed is about the same. Printing is not as sharp and clear, colors look rather dull and faded. The paper tray is extremely annoying as it is difficult to switch from letter to legal and back. The paper tray has these “wing” looking things at the back, instead of being a 4 sided tray. I believe that this is part of the problem making it difficult to get the tray out and back in. When it comes to buy the next printer, I will definitely be looking at other brands.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Convenient, Fully Featured, Easy to use

    Posted
    Hom3townH3ro
    • Tech Insider NetworkTech Insider Network

    This printer is amazing. Was simple to set up. It is simple to use. The app integration and ability to simply scan a document with my cell phone directly to print from the printer is amazing. Quality is incredibly smooth. It's not loud. Scans directly from the glass are perfect. Every time I've gone to use this printer so far it has been amazing. It's a bit pricey if you need something for just every day general around the house use... but if you have a need to print and scan on a regular basis this is an excellent choice.

    I would recommend this to a friend