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Customer Ratings & Reviews

HP - OfficeJet Pro 9025 All-In-One Instant Ink Ready Printer-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 89 reviews

89%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
color
  • Rating: 3 out of 5 stars

    Could be better for the price

    Posted
    Shopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Paper jambs for no reason, Color is slow in printing

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It will be a good printer once I get it set up,!

    Posted
    Jerry
    • Verified PurchaserVerified Purchase

    Printer rejected the supplied color ink cartridges upon trying initial set-up. So we had to go buy replacements to get it to work. We live too far away from the Medford store to return it.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hey Jerry,

      My sincerest apologies for the poor experience that you've had with installing the printer's cartridges. This is not at all the customer experience we're striving for and I assure you we'll do everything we can to make it right.

      From what you have described, I believe the issue may be the result of a faulty cartridge which is a rare occurrence and should be easily resolved with a new set of cartridges. We would love to arrange for these new supplies to be sent to you, so please reach out to us at +1 800-474-6836 between the hours of 8 am - 9 pm ET.

      To expedite the process, you can gather the following beforehand:
      - Model number
      - Serial number
      - Your location

      Once again, I sincerely apologize for the inconvenience this has caused you.

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 4 out of 5 stars

    Great printer for cardstock

    Posted
    ConnieE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this printer for making custom greeting cards so needed a printer that would reliably print cardstock. So far it's done okay with that. Unfortunately I'm seeing thin white horizontal lines on prints with dark colors. Tried all the diagnostic tests recommended and couldn't find anything specific so guess it's just a print quality issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fast Print/Scan, Picture Quality Average

    Posted
    TechTux
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I was looking for a printer that could printer multiple pages quickly due to the amount of work I do. I decided to get the HP OfficeJet Pro 9025 and unfortunately it only met half my needs. I am disappointed at the sacrifices HP made choosing Quantity over Quality. It prints fast however all other qualities fall very short. Pros: Fast Print Fast Scanning 5G WIFI Color Touchscreen Phone App 2 Paper Trays Print Out Holder able to hold large print out stacks USB connector in front Easy Access to Printer assemblies for paper jams Laser ink Jet Cartridges are cheap Cons: Difficulty printing certain font styles Photo Print low to average quality Uses Laser Jet instead of Ink Jet Cartridges Noisy when Prints Bulky ::Setup / Install:: The setup and install of the printer was fairly easy, you can configure from the color touchscreen or the phone app. Also if you wish to install via the computer you will need to go to HP site to download the software to run. It does not come with any software packaged, you need to either go online or use the phone store app to grab. ::Print Quality:: Printing text based documents, scanned item (Non Picture), booklets are very fast and quality is decent. Decent due to some font styles appear incorrectly when printing. It is also very noisy to be sure not to print during odd hours of the night. Pictures come out faded, low quality and inaccurate color saturation. More then likely due to the limitations of a laser based versus inkjet ink cartridges. This printer is definitely meant for someone who prints documents on standard font styles and need large quantities printer. Overall I would recommend this for anyone who is looking to print large amount of documents in a short time. The cartridges are cheap and great for text based prints. However if looking to print anything graphical, avoid this printer and go with another printer. The quality is very low / average, passable for flow chart / graphs but that's about it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Small Office All-in-One Printer

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 All in One printer was clearly designed for small office use and pretty much perfectly hits the mark. It offers the speed, paper handling, and features and functions usually found in more expensive color laser printers. It could easily and cost-effectively be installed instead of a mono laser printer and color printer combo. Did I say fast? It's really fast. Single sided black only documents print well above the 24pg/minute stated speed, I would guess closer to 30-35pgs/min. Text quality is excellent, even in draft mode. Color printing slows it down a bit, but it's still well within the spec'ed 20pg/min. Again, the color print quality is excellent. Rather elite performance for an inkjet printer. Didn't try a mac or iphone, but printing from Android, ChromeOS, or Windows was equally easy. With two 250 sheet trays, the 9025 provides excellent paper capacity. Both trays expand to handle up to legal size paper, and one tray can be dedicated to envelops or photo stock, while the other handles everyday printing paper. I tried printing on #10 envelopes, photo stock, 3x5 index cards, and larger 7x10 envelopes, all without problem. Copying and scanning are equally fast and versatile. The scanner scans both sides of the sheet in one pass, so there is no slowdown for duplex scanning. The 35 sheet ADF took both regular documents and a photo stack without issue. Scans can be stored as jpgs or pdfs and can be sent to a connected computer, email address, or a USB stick in the front facing USB port. Didn't really try the fax function as I don't really have much use for it anymore. Faxes can be printed or stored locally in the printer and printed later. There is an option to forward faxes to an email address or store to a network folder, which really makes it much more usable in a small office. Setup was a breeze. Control is through a 3" touchscreen with a very intuitive menu system. WiFi connected as soon as the SSID/Password was set, no problem, and the 9025 supports both 2.4 and 5Ghz bands, Yay! . The printer can also be connected through Ethernet or USB. The touchscreen can be used for standalone operation of the fax, scanner, printer and copier. There is an app, HP Smart, that is available for Android, IOS, Windows, and MacOS to control, monitor, and operate all the printer functions. And speaking of Android (my choice of phone os), the Smart app integrates nicely to make anywhere printing a reality. HP has done a really nice job of 'Cloudifying' the printer, so that it can directly access network folders, Google drive, Dropbox, and some others. I suspect the list will grow. It supports a 'print from anywhere' function through an email address which I did not configure or try; not too sure I like the idea of opening a spam portal, but it can be locked down to only certain source email addresses. There is also a 'Smart Tasks' facility which is kind of a macro facility. It allows common tasks with multiple actions to be automated into a single command (see, think "Macro"). There is also an 'apps' interface that I suspect may be used to provide even more functionality. The ink cartridges are high capacity. The 'xl' cartridges are about $90 a set list, and provide 1600 pages color or 2000 pages black, so about the same as a laser printer. HP has instituted an "Instant Ink" program, for a fixed monthly fee, you get so many pages/month printed, then they send you replacement cartridges. They claim it's up to half the cost of buying cartridges outright and certainly more convenient, but your mileage may vary. Overall, the HP OfficeJet Pro 9025 All in One printer really sets the bar for small office printers. Highly recommended, I don't think you will be disappointed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Doesn't have the solid feel of older HP Printers

    Posted
    phantom101
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    1. The display is less than acceptable. Too small and the touch screen leaves something to be desired. Requires too many touches and then pulls up a screen when you're just trying to scroll. Too many options for such a small screen. 2. The output tray is cheap looking and just doesn't have the room of my previous 8600 Premium. Which outperformed this model by all measurements. 3. The dual colors make me think that HP just couldn't decide on a color and gave it two colors. I much prefer black all over. That choice is not available. 4. The look of the printer. it's just a box sitting on my desk. Nondescript and totally lacking in style. My worst looking HP printer since the dot matrix days. 5. The only reason I gave it a three is because I do expect it to perform its printing chores without difficulty. Since it's new, I have to put my hope that it will last and perform as my other HP printers have for decades. I almost bought another brand but needed a printer now. My thought was to get the HP now and research other printers for my next purchase. It's new. Send me a survey in 6 months and I'll tell you more.

    I would recommend this to a friend