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Customer Ratings & Reviews

HP - OfficeJet Pro 9025 All-In-One Instant Ink Ready Printer-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 82 reviews

88%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
features
  • Rating: 5 out of 5 stars

    Best modern printer available...

    Posted
    knamed2016
    • Tech Insider NetworkTech Insider Network

    I will jump in and tell the only thing that is a challenge with this printer, The setup and installation is not the easiest of HP printers, but once the installation is done.this is by far the best printer available for any home or small business. Admittedly it may price some folks out of home use but for me personally I am excited to have such a great product. The printing and scan features are perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for my home & office.

    Posted
    Sikuq
    • Verified PurchaserVerified Purchase

    I really like this printer. Lot's of software settings to facilitate just the printout you want. Good scan features and I frequently use the option of copying multiple 1-sided documents into 2-sided paper saving prints. It seems to be of a high quality build.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing and still learning special features

    Posted
    Lori
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Much smaller than my other printer, but it does more. A feature I needed was it prints in duplex. What took 6 sheets with my previous printer, this is done in two sheets. WOW!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big printer with many features!

    Posted
    Missjjc
    • Tech Insider NetworkTech Insider Network

    It took me quite some time to set this printer up, but the outcome has been wonderful. I don't have to go to pay to copy, or fax print because I've it at home! I've had a previous HP basic printer and this is a major upgrade. I love that I can print anything from my iphone. The only 2 cons I would have to give is that it is fairly bulky and uses laser ink.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big Business Power in Small Business Form

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network

    This is the printer that I have been wanting! I have a fairly heavy print load for my regular job, add into that the workload from my home based business I started last year and I have very printer heavy needs. This printer handles the load of anything I could ever want to do at an amazing pace and has features to spare. First off, I was given a pre-release model to review, and since the app wasn't available for public use yet, I had to go to an HP specific link to download their new Smart App. This was the only task that wasn't as simple as clicking "Next". Set up was a breeze, and like other HP Printers, this printer can be enrolled in Instant Ink, which automatically sends you new ink when the printer detects you are running low (<---- AMAZING FEATURE). After setting up the printer, I loaded the printer with paper and was incredibly happy that this printer has a tray setting for envelopes, which was a gripe I had with another printer I tried. I love this feature as I typically print my envelopes for mailing my invoices What I love even more is that I can load one tray with envelopes, and the second tray with legal sheets for standard printing. After loading the printer with paper, I began playing with the smart app and interactive screen on the printer and found out that I can print anything from my Google Drive by simply selecting it from the screen! No computer required. This is amazing. I used this feature to print out tax documents, invoices, and a bunch of things that I didn't need, but I was so impressed with the ease of access and speed that the printer spit out paper at that I just kept selecting things to print. You can also use this printer to scan items to your folders or directly to your email as well! This is awesome as I have become accustom to this at my full time job and have found it as an amazing feature. Luckily, I don't need a machine that is the size of a smart car to do this, as the one at my primary employer's office is massive, but the HP OfficeJet Pro 9025 is about the size of small luggage. The quality of the prints are also very good, which really impresses me, especially considering the speed that they spit out. I am currently out of picture paper, but I did print a full page color photo on regular letter paper and was EXTREMELY impressed by the speed and quality of the photo even on regular paper. I love this printer. It has all of the modern conveniences and capabilities that any large business could benefit from, its small enough that any small business could fit the machine in a home office with ease, and cheap enough that a student could afford it. I have not had any issues or deficiencies with this printer and I hope that it lasts me a long time as I think that HP has thought of almost everything and it is making my life so much easier. Great Work HP!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific, tho setup challenging

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a very effective powerful printer with lots of heavy duty features, including automatically doing a number of routine things. The set up ischallenging, but after about 3 hours it was accomplished. The ink deal that HP offers is not a particularly good idea, because whenever you decide to quit using your printer after paying HP for all that ink ... 0all of a sudden all of the remaining ink in your printer is locked and unavailable. Obvious attempt to make sure that you buy ink only from HP. The XL cartridges cost around $90 for the Tri color and another $90 for two black XL cartridges. Whew!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer

    Posted
    Ace254687
    • Tech Insider NetworkTech Insider Network

    The HP Officejet Pro 9025 has it all, and it's truly an amazing printer. Setting up the printer was very painless and easy. The large printed instructions made it very simple, you plug in the printer, power it on, then load the ink. From there, you complete the set up with the HP Smart app. The app is designed very well, and has some amazing features that are very useful. Such as; scanning to your phone, scan to email and cloud. It also has a new feature called smart tasks, these are simple one button shortcuts that lets you get tasks done with one push of a button. Aside from all the great features, the app runs flawlessly as well. So far, I haven't experienced any lag or errors at all. The Printer can also be operated from the built-in colored touchscreen as well. So, for those that don't know how or don't want to set up the app, you can do everything on the device that can be done from the app. The printer has 2 paper trays, one for plain paper, and the second for things such as envelopes and picture paper. I did a test run with an envelope address from Word, I was amazed how the printer automatically picked the correct tray that needed to be used. A nice new feature that I haven't seen before, is the way it aligns the printer heads. The printer prints out a graph, then you place it into the scanner, in which the printer scans the reading and aligns it. You can save the paper for future alignments if your prints ever seem to be off. This speeds up the alignment process quite a bit. Last but certainly not least, is the print quality...The print quality in this printer is amazing! The results are crystal clear, with very bright and vibrant colors. Pictures come out very detailed and clear as well. Overall, I am very impress with HP for the OfficeJet Pro 9025. They hit a homerun with both the printer and the app with this one. I would definitely recommend this to anyone looking for a new printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect workhorse

    Posted
    KaeL
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I definitely wasn't expecting to be wowed by a printer. That is, until I got this one. Once I managed to get everything set up it was a breeze to work with. Great features, expected quality printing as expected from HP...and can handle any heavy use printing you throw it's way. Definitely a great workhorse for your office space needs. It's big though so if you're in the available space you have for a printer then this may be a problem for you (but it's worth it to get creative with your setup! @@@@@@@ .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Medium Sized Printer for Home and Office

    Posted
    EXWOLF
    • Tech Insider NetworkTech Insider Network

    This is by far the best printer from HP that I've ever owned. I immediately wanted to test how well photos came out when printer using my gallery on a smartphone and I was very impressed at the quality of the image with the popping out colors and vibrant tone. When it came to printing out large quantities of documents and files this printer was able to deliver very quickly. From the start I hit print to the moment I received a large stack of printed paper was very impressive. A lot of my work also involves scanning documents and the quality of the scanned documents is very clear. I can scan directly to a phone if I'm in a hurry or to my computer. I can even send it via email directly from the printer after it scans. I'm also able to receive faxes from this printer which will come in handy when I've to work from home. All the new features in the HP app are for the new generation of students and work force. I can voice control to print and I was able to use my camera from the HP smart app to scan a document and print it out when I was at the office and not in my home where the printer is located. I highly recommend this HP printer because for the price, quality, and experience it's definitely a great useful buy that should last a very long time without the need of replacement.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy Office Inkjet With Little New To Offer

    Posted
    VADarkstar
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    HP's OfficeJet Pro 9025 is an attractive and sturdy all-in-one printer designed for a home or small office. It can be easily established as a wireless or ethernet network printer or can be connected using a USB cable. Setup and operation are simplified by a color touchscreen on the front of the printer. The two features here that might appeal most to small office users are the faxing capability and the dual paper trays (250-pages each! @@@@@@@ . And the scan/copy/fax modes can capture both sides of the source pages. Nice. But be advised that the two large trays make this a pretty hefty printer. But I think that these features have been around for a while and should be the default for any office-ready printer. Plus I found that although photographs printed very nicely, the printer couldn't make great decisions on how to deal with borders (but the colors were always vibrant). Ultimately, while printers are required to create paper images for us, they are feeling more and more like they have been designed by manufacturers as vehicles to sell ink and this printer is no exception. The documentation includes HP's advertisement for their ink subscription service and the printer setup is there to remind you of your savings with a subscription. At least this printer continues to use three colors and a larger capacity black - the newer fad of having all three colors in a single color cartridge makes me feel even more scammed. Motivations aside, though, this is a sweet printer - just not a groundbreaking printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A solid workhorse

    Posted
    GH06903
    • Tech Insider NetworkTech Insider Network

    I have been using HP Inkjet printers for years and have been fairly satisfied with the performance and quality of their printers. I currently own a Officejet Pro 8710 printer and love it. Having never seen the HP OfficeJet Pro 9025 All-in One printer as it was sent to me as a pre-release item to be reviewed, I was expecting to see another version of my 8710, but this printer was altogether different looking. I has a much more business like appearance similar to the HP Officejet Pro 7740. Setup was fairly straightforward. After removing the packing materials and powering on the printer, I opened the front and installed the ink cartridges. I downloaded the HP Smart app to my phone following the included instructions. Evidently this printer is so new that you have to download a new, yet to be released version of the smart app. From the software you select add a printer and the app walks you through the process. Within 10 minutes, the printer was up and running. The display asked me to do a scanner alignment which first prints an alignment document which you place on the scanning bed. The small screen prompts you to continue and quickly performs it's alignment. Now for the specs: Much like any decent all-in-one, the HP Officejet Pro 9025 can print, copy, scan and FAX. It prints up to 24 ppm black, up to 20 PPM Color. This beats my Officejet Pro 8710 by 2 pages per minute. It can do 2 sided copy and scan and has optical character recognition capability. It also has two 250-sheet input trays which is excellent (my 8710 only has 1. The output tray can hold up to 100 sheets. Based on these specs, it seems more equipped for heavy duty office work rather than occasional home office use. My one gripe is the 2.75" screen (I had to measure it diagonally since the spec wasn't listed in the printer setup materials or on the box). The screen seems small and it's a little hard to read at certain angles. Performance wise it did very well. I know it's only 2 PPM faster than my current printer, but it seemed a lot faster. It also seemed a lot mor sturdy while printing without the swaying my 8710 seems to do when printing lines of text. As expected, the print quality is excellent, both in black and white and color. Litter to know bleeding occurred even when printing a photo on regular printer paper. This printer is also "Instant Ink" ready. HP Instant ink is a plan you can sign up for that charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink. I have never signed up for this service, but I can see it being good if you do a lot of printing. I am very impressed with the quality and performance of the HP Officejet Pro 9025. Since it's not a released product as of this review I have no idea what it costs, so I can't give an opinion on it's value proposition is, but it's a solid performer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic printer!!

    Posted
    Zeppelin33
    • Tech Insider NetworkTech Insider Network

    First off, this is one super fast printer. It even printed a series of nice photos in a matter of seconds. Setup was easy. Using the HP Smart App, I was printing from my phone right away. Printing saved Word and Excel documents have never been easier. In the past I always had to email them to myself and then print from home. This saved a few steps and a lot of time. Home setup was easy too but it only shows this printer right now as a web services printer. It works fine but not sure why it's not listed with my other wireless printer. I'll have to spend some time later to see what I did wrong. Or maybe that's just how it's supposed to be. Scan to email is awesome and something I've wanted at home for a long time. Work's perfectly. You can just run a document(s) through the printer and it will automatically email to any or all of the contacts you select. I use this feature at work to communicate with the corporate office and it works flawlessly on this printer - Awesome!! Double sided scanning at the same time - wow. I don't have a whole lot of use for that but I'm sure it will come in handy at some point. This is one feature packed printer that will get a ton of use as I get my home office up to speed. I think the HP instant ink is a great idea and will most likely sign up for it at some point down the line as I always seem to run out of ink after business hours

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Five Star Plus - Great Printer

    Posted
    RalphHenry
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I have used and owned many printers, this one is the best. It is made rock solid, and the design is intuitive and simple to connect the printer and install the print cartridges. Using the HP Smart app it was easy to connect the printer over WiFi and you can easily print from your phone or from a computer. You have an option to send a link from your phone so that each computer can just get and follow that link to install the software - very nice. The HP Smart app on your phone can also help you set up SMART TASKS. These are like little macros that can speed up operations by combining some commands into a couple clicks on your phone for example. I can create a SMART TASK to print a pdf single-sided in color and ship it to the printer - worked great, like magic. You can create and save many and varied SMART TASKS and sync them to the printer too - you'll love these time saving little functions. Another ability of this printer is to copy or scan a document double-sided in one pass. I took a letter that had been folded twice so it had creases. I unfolded it and put it in the feeder and entered 'copy, color, double sided'. This printer pulled the document in, scanned once and the document came part way out and it told me to wait a bit for the ink to dry, sucked the document back in and printed the other side having scanned both sides on the first pass - perfect color on both sides and no problem with the folds on the paper. Also it has two paper trays so you can put photo paper in one or even different color paper in one - very useful feature to have two trays. It is full function with print, scan, copy and fax. The touch screen is excellent and can be tilted to get the right angle on your view. The icons and layout are very user-friendly. Another nice touch is that someone designed it so that there are hand-holds on the bottom so it is easy to move the printer or pick it up. The black/white or color printouts were excellent. The engineers at HP get a tip of the cap for this one. I highly recommend this printer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A light-weight solution with plenty of Features

    Posted
    Zunderwood
    • Tech Insider NetworkTech Insider Network

    It's been a few years since I've owned an HP printer, and I always appreciated their solid construction and their industry leading software. Form-wise, the HP 9025 is much different from what I've owned in the past. Weight-wise, it's very light. I'm used to printers that you could use as boat anchors. I'm sure HP redesigned their current line of printers from top to bottom to achieve these weight savings. While I appreciate not having to go to a Chiropractor every time I move a printer, components like the paper drawer just seem so flimsy. The 9025 is an All-in-One printer stocked full of neat features. To access these features, the 9025 has an accompanying Smart App for your Android or IOS phones. The App allows you to create Smart Tasks - which can be used at the Touch Screen on the printer or when using the Smart Task App. You can scan a document, email yourself a copy, or deposit a scanned document in Cloud Storage like Google Drive, Microsoft OneDrive, Box, DropBox, and others. This isn't a complete list of features, but I did have a chance to test these out: . Email an attachment to myself with the attachment originating from: o my phone's camera o HP 9025's scanner o File located in Google Drive, DropBox, OneDrive or others o Photos located on my phone or in Facebook or Instagram. . Save a photo or document o I set up two: OneDrive and Google Drive . Transfer a document (or photo) from one location to another. There's more, for sure. I played around with the scanner quite a bit, and it's quite fast. The document feeder seems small compared to other products I've owned, which means that some of the larger scans I'm expecting in the near future will have to be broken into smaller groupings. The 9025 has two document drawers each of which can handle 250 sheets of paper. The HP 9025 has a Touch Screen on the front side of the unit, and many (if not all) of the functions you can initiate using the phone-based Smart Tasks App can be accomplished using the Touch Screen. The Touch Screen, however, is painfully small. I recognize that someone with under 50-year old eyes might not care, but for me I plan to sit a pillow on the floor, while reading an on-line version of the HP 9025 manual with my extra powerful reading glasses - all to accommodate the small Touch Screen window. @@@@@@@@ Okay, I might be embellishing a bit. @@@@@@@ Scanning was one of HP's strongest suites in the past. Now you've less control over what it does. Remember when you could change Contrast and Brightness of individual pages after a document was scanned if the original suffered readability? I'm still looking for a way to do this with the 9025. Using the Smart Tasks App, your only scanner controls are: Black or Color, Resolutions from 75 to 300 (200 is default), and per Page Rotation (clockwise/counterclockwise), if necessary. There are other default options available that you can set if you connect to the 9025 using a web browser pointing to the 9025's I.P address. One nice feature of the document feeder is that it can scan both sides of a page simultaneously when scanning an original document. Yet, it defaults to 1-sided scanning. You can make it default to 2-sided, but only by connecting to the 9025's I.P address and making a change there. . I'm hoping this changes over time as it'sn't a practical approach for real-world scanning. Let's say for a minute that you're scanning a 10-page document where two of the pages have information front and back. If the scanner is set to 1-sided scanning, then you'll have to take steps to individually scan the back sides of those two individual pages after the batch has finished scanning. If you set the scanner to 2-sided scanning, then every page of the 10-page stack will have its front and back scanned and the resulting PDF file will have eight blank pages in the final document. It would be really great if the scanner app had an option to "Skip Blank Pages'. Problem solved. I'm pretty comfortable setting up new technology. After more than 30 years in I.T, I rarely break a sweat doing so. Not so with this unit. I fought for days trying to get the 9025 to email me a scanned document. By luck, I remembered that there's an issue with Two Factor Authentication (also known as 2-Step Verification). If you're not familiar with this, it's a security feature (I use Google's implementation) that helps ward off bad guys trying to hack into your account. I don't know how widely it's used, but I've been using it for years. To email a document from the HP 9025, the HP configuration software asks you to provide your login credentials. So, I provided my username and password to the configuration software. Once entered, I selected the Test option to see if it was set up properly. Each and every time the test would fail. The error message would simply tell me that either my credentials were wrong or that the target Google SMTP server might be down. What it doesn't tell you is that since you're set up to use Two Factor Authentication that you'll have to use a Google-provided'special password' that Google will issue you for this purpose. Once I realized that that's what was going on, I obtained my'special password', entered it into the configuration tool, and bang, the app was now happy. Well, almost. It was would work perfectly from the configuration tool, but won't work from the 9025's Touch Screen or the Smart Tasks App. Seems like I've more to research before this will be working seamlessly. Aside from the above issue, there's a cool option that allows to you send prints directly to your HP printer even if you're out of town. Go to the www.hpconnected.com web site, create an account if you don't already have one, and then add your new HP 9025 printer using the 'Add Printer' button. It then lets you assign the 9025 an email address that emails (with or without attachments) can be sent to. The website will make sure that the email name you've chosen isn't already in use by someone else. For example, let's say I named the email 'TooBigToLose'. The website will confirm that no one else is using that email name, and if all is okay your printer's newly assigned email address will be TooBigToLose@HPePrint.com. To try it out, just email a document of your choosing to that email address and watch it print transparently to your printer. The HPConnected website has other tools, too, like allowing you to specify who can send emails to that email address. One of the last things I wanted to talk about is the Instant Ink program. If you sign up for this program - and not all printers are capable of offering this service - communication between the ink cartridges and your HP 9025 printer will occur, and the information will be sent back to HP so they can monitor how many pages you've printed each month, and how much ink you've used. With that in mind, prices are tiered as such: Free Plan: $0 cost per month. You are limited to 15 printed pages free each month. Every 10 pages after that will cost you $1. Occasional Plan; $2.99 per month. You are limited to 50 printed pages each month. Every additional 15 pages will cost you $1 Moderate Plan: $4.99 per month. You are limited to 100 printed pages each month. Every additional 20 pages will cost you $1 Frequent Plan: $9.99 per month. You are limited to 300 printed pages each month. Every additional 25 pages will cost you $1 Let's assume you've signed up for the Occasional Plan, which for $2.99 a month you're allotted 50 free pages. If you print less than that a month, the balance of unprinted pages will be carried over to the next month - although the most carry-over balance you can accrue depends on your plan. So, the most carry-over balance for the Occasional Plan is 50 pages, 100 carry-over for the Moderate Plan, and 300 carry-over for the Frequent Plan. What's nice about these Instant Ink plans is you won't have to worry about ordering replacement ink because the printer is constantly communicating your ink status directly to HP. In short, they'll automatically ship you out replacement cartridges without any action on your part. I did read that they ship the cartridges out regular mail, so it can take as many as 10 days before the replacements reach you. Not sure how accurate that timeline is, but that could be problematic if you're real short on ink and have some big jobs to print out. I also read that the Ink program considers just one word on a page to be the same as a whole page of printed words. Consider all those times you've printed a two-page document that just happened to overflow to a third page where the third page has nothing but a page counter on it. Well, you've printed three pages to count against your monthly total. Or, consider the implications if you gave your family and friends your HP email address, and that they've been emailing you hundreds of photos and recipes from past family events. That can certainly eat into your monthly free page allocation. Overall, I'm favorable to this ink replacement plan. I typically spend $60-$80 a year on new ink cartridges, so even the Moderate Plan ($4.99) is a money saver for me. So, I'm not really complaining. I'm simply raising these issues because it's good to know the rules behind the plan. All in all, I'm impressed with this printer. Only time will tell how the Ink program will work for me, but I'm game to give it a good try.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around printer, scanner and fax machine

    Posted
    SimpleLiving
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    HP makes quality products, and this HP OfficeJet Pro 900 is no exception. I use this printer for personal, school and a home business. My kids do online schooling at home, which they frequently scan and print documents. The All-in-one printer, software, and apps are designed to save time. It is fast and hands-free with two-sided printing and scanning. The auto-feeder is easy to use, place the document(s) on top of the feeder slot, the scanner will beep once notifying the document are inserted correctly, and finally press the scan button on the touchscreen, mobile device app or the computer software. The auto-feeder can hold up to 35 pages, and can be scanned 2-sided. Wow! This is a fast scanner. The OfficeJet Pro is very convenient when working at multiple locations. Its software, apps, and online features allow the freedom for cloud printing via Wi-Fi or cellular. Using the HP Smart app, one can quickly access and print documents/images from Dropbox and Google Drive. There is the option to save a scanned document to an HP Smart folder onto a cloud file hosting server (Dropbox, Google Drive, One Drive, Box, Evernote, and even Quickbooks). To do this is very simple, create a "Smart Task" on the HP Smart app, select one of the above cloud file storage service, log in, accept an agreement, name the task and click save/done. After creating a Smart Task, or many Smart Tasks, this will be a time saver because, with a few steps, one can print in a specific format/setting, send a file via email, or save to the selected cloud storage. When documents are scanned using Smart Tasks, there is an option to save it as editable and searchable. Having document files save as searchable saves me a lot of time from opening many similar docs to finding the one I need. The Smart Task is available on a computer and the mobile app. HP printing is also possible via an email address. With a private email address for the printer, one can print by sending email messages to the printer. If desired, one can even share this email with friends and family. When there is a print from an email, it prints any attached file(s) and a final page with email context. Taking a photo with a mobile device and using the HP print email allows printing from virtually anywhere. Very convenient! The printer has two paper trays which make refills less frequent or when using two different types of paper. On the main tray I have the regular white paper, and on tray 2 I sometimes have elegant paper. To print using paper in tray 2, select the preference in the printing setting and change the paper source to tray 2. When it comes to the ink supply, there is two option: buy the cartridge when it runs out or subscribe to HP Instant Ink plan. When the printer is set up with a plan, and the printer anticipates that ink level is low, it automatically orders new ink cartridges. I am satisfied with the printing, scanning, and software of the OfficeJet Pro 9025. The Smart Tasks app has saved me a lot of time by automatically saving to a cloud service. It makes it easy for me to work on any computer and have my files accessible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for small office with few trade offs

    Posted
    Daved
    • Tech Insider NetworkTech Insider Network

    I work out of a home office and, while I don't run through stacks of paper a month, I have periods where I need to print quite a bit in one go. More so, I have a need to scan stacks of documents regularly, so I find great use with document feeders. For my office needs I currently employ a HP OfficeJet 8600 Plus. Until I tested the OfficeJet Pro 9025. First thing, out of the box, this printer is bright, bearing a slight resemblance to the 7000 series OfficeJets with a two-tone color scheme of white and grey. The middle of the body is white, capped off with a grey lower paper tray and grey document feeder on top. It's a much sharper appearance than the grey/brown of the 6000 and 8000 series printers. Additionally, the design language is much sharper and more modern, foregoing the rounded, sometimes "bubbly" design language of the 8000 series in favor of boxier lines and 90 degree angles. It's very square and rectangular, and even features a flat top to the document feeder, which has historically carried a more rounded apperance. The new design language is very appealing, and seems more focused on function than form. It has a very purposeful, functional, and professional appearance to it. It also lends a more slimmed down look to the printer, which makes sense given that the overall box is indeed slimmed down by several inches. My 8600 was purchased because it supported fax, printing, scanning and copying, 2-sided printing, and a document feeder on top, but the machine is bulky and heavy. The 9025 manages to squeeze all this in to a smaller package, indicating some nice internal design efficiencies. While you don't move a printer around all that often once it's setup, moving between the 8600 Plus to the 9025 reveals quite a difference in weight. In size, the 9025 is the same height as the 8600 Plus, but squeezes a second paper tray into that space, and maintaining the same capabilities with the document feeder. Front to back and side to side, however, the 9025 bests the 8600 Plus by quite a bit. My 8600 Plus shared a desktop with my photo printer, and had only 19.5" wide and 20.25" deep to fit in. Because of the printer size, it had to face perpendicular to my other printer, with the output tray kept in most of the time to avoid bumping it. The 9025 fits facing parallel to my other printer with room to spare, and even with the output tray adding 6" to the depth, only sticks out .375" at the front. To accomplish this, it appears HP made some internal changes to the printer, stacking things a bit taller and further back in the box. The output tray sits a bit higher and a bit recessed into the case, and fits 2 paper trays beneath it compactly. The doc feeder on top also seems slimmed down a bit, allowing it to fit in the more compact design. The only issue I really have is with the power cord placement. If it were offset a bit, or even if HP included a right-angle cord, this printer could sit even further back. I do believe some sacrifices were made to accomplish the smaller and lighter design, and after playing with it for about 2 weeks now, I think it's apparent in the feel of some of the materials. First, the plastic on the 9025 feels more flexible and thinner than the 8600. When I open and close the doc feeder cover I feel like I am about to break it. This contrasts the 8600 which uses a latch to open and close, and feels better. Additionally, the overall feel of the 9025 is more plasticky than the 8600, and leads to some question of durability under heavier use or in environments with multiple people using it daily. Second, the print head has a spongy and less reassuring feeling when inserting printer cartridges. With the 8600 there is a tactile feel to the cartridges clicking into place, letting you know they seated properly. With the 9025 I found myself checking the cartridge a couple times to make sure it was in all the way. They also made squeaky sounds when I inserted and removed them, and though that might go away with time, it has not yet. They also sacrificed on the screen size with this model, opting for a smaller screen that is just over 1.5" tall and 2" wide, where the 8600 was about double the width. With all the features and apps being added to these printers, the screen size is really important, and I think this one is just too small for it's purpose. They also have a swipe down from the top feature to access settings and information, similar to a smart phone, and this menu is more challenging to read on the smaller screen. I do like the new mechanics for adjusting the screen angle, which doesn't require a button pinch of press, like my 8600, but I also believe this might be the reason for a little bit of movement when interacting with the screen. At first I thought there was a slight click action or sound when pressing a button on the screen, but it appears to just be the screen moving a bit under pressure. Moving beyond the look and feel of the new printer, from a performance perspective it does very well. Setting it up out of the box was really easy, thanks to the HP Smart software guiding through setup. Additionally, you can use the HP Smart app on your phone to setup the printer via bluetooth. I did run into issues connecting to the printer from just under 6 feet away, and found it woked best standing 2 feet or less in front of it. Once ink is inserted, the printer primes the cartridges, and I noticed it to be a bit quieter than the 8600 Plus, but also a bit higher pitched. My 8600 had a more mechanical sound to it when priming new cartridges, but I don't think this indicates any issues or performance problems. What was indicative of a change, though, was the sound and action when the printer wakes to print. The 8600 makes a loud, mechanical sound when it wakes to warm up, and takes a noticeably longer amount of time than the 9025. In contrast, the 9025 is quick and relatively quiet when waking to copy or print. Additionally, the 9025 is quieter during normal operation as well, whether printing, scanning, or copying, even on the document feeder. I found the print quality of the 9025 to be really good as well, providing crisp and clean colors, as well as sharp text, which my photo printer doesn't do so well with. I would still use my photo printer for high quality photo prints, since the color depth and quality of photos is great than the OfficeJet printers produce. That said, I have always found the OfficeJet printers to handle text prints very well, and the 9025 continues that trend. Running through a copy test, however, revealed some areas for improvement with the 9025. Using the standard HP test print, I copied on both the 8600 and 9025, and the 8600 seemed to provide a cleaner copy, producing sharper edges and slightly better color. Both printers struggled with the grey text at the base of the sheet, though, with the 8600 barely able to present something identifiable as text, and the 9025 providing only marginally better results. With the higher contrasting text both did fine, so it seems to be a struggle point with the lower contrast of the grey. 2 sided printing was also easy and clean, though speed of that didn't seem noticeably faster than the 8600. I tried to capture some of the differences in print quality in one of the images I added, but it might be difficult to completely see them. One BIG thing I have been avoiding with the HP printers is the subscription ink plan. My fluctuation in usage means it won't really benefit me, and I am also not a fan of subscription services tied to my daily business needs. The ink being delivered as needed with Instant Ink is a cool idea, but I don't like the idea of HP tracking what I print, or making it more difficult for me to print if I decide to use a 3rd party cartridge. I have also read some issues with customer service around the subscription, with people having difficulty canceling, or getting potentially overcharged due to peak printing periods. I did decide to sign up for a trial of it through the website, and while I can see my usage and plan info, I haven't used it enough in the past 2 weeks to be able to review the service yet. Overall, I like this printer very much and am going to give it a shot as a daily replacement for my 8600 PLus, which is a big step for me. The compact size is a HUGE benefit for my office space, especially with it still including 2-sided printing, a doc feed, and the 2 paper trays. I wish the screen were about double the size, and I wish the feel of the plastic on it didn't feel as flexible or flimsy as it does. Because of those issues I want to drop half a star off the rating, but I still think this is a fine machine for someone who has a home business or work-from-home office that needs these features. Because I can't drop a half star, and I don't think it warrants 4 stars, I am leaving it as 5. It's fast, quiet, compact, light, and very functional, and I think it's definitely worth strong consideration.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast printing in a compact space

    Posted
    Dan0Sterling
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 is an interesting update from the 8725, it's popular predecessor. However, it's operating in a space that's different than when the 8725 first appeared in 2016. Color laser printers have become more affordable, touch screens more prevalent, and cloud services more pervasive. HP seems to have recognized these trends, but took an odd approach to dealing with them. To set up this printer you need to install the app. To set up scanning to cloud services, you need to use the app. To scan to e-mail, you need to use the app or web interface. To fax, you need to use the app. In all, this printer won't work if you don't have a smart phone or recent tablet. There are very few front panel controls, despite a nice, bright, color touchscreen. The best new feature HP added to this printer was to make it smaller. Despite having lower dimensions than its predecessor, HP added a 2nd paper tray. This was all done without sacrificing speed. Unfortunately, it didn't gain any speed either. Printing is still rated at 25 pages per minute. I printed 2 pages in ~22 seconds with 15 seconds for the first page. Printing double sided slows the printer considerably due to it waiting for the ink to dry on the first side before sucking it back in to print on the other side. Scanning speed has sped up considerably, if you consider the duplex scanner built into the lid. The scanner automatically detects single sided documents and deletes blank pages from the resulting scan. Unlike other printers, you can't set the sensitivity, even in the app. Scans were crisp and easy to read. Colors were well-represented. File size was larger than its commercial brethren. PDFs were also larger than other printers I've used. Printing pictures are where this shines ahead of inexpensive lasers. The ink creates deep color with sharp definition. Photo paper works best with inkjets, not lasers, so you can get a glossy print that rivals professional quality. Tl;dr You'll get good photos, decent prints, and a double sided scanner, at slower than average speeds. There are better printer options in terms of speed, front controls, and ease of use. Ink prices reasonable with the Instant Ink options. For lots of scanning or double sided printing, I'd strongly consider a color laser from Brother or Canon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Small Office All-in-One Printer

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 All in One printer was clearly designed for small office use and pretty much perfectly hits the mark. It offers the speed, paper handling, and features and functions usually found in more expensive color laser printers. It could easily and cost-effectively be installed instead of a mono laser printer and color printer combo. Did I say fast? It's really fast. Single sided black only documents print well above the 24pg/minute stated speed, I would guess closer to 30-35pgs/min. Text quality is excellent, even in draft mode. Color printing slows it down a bit, but it's still well within the spec'ed 20pg/min. Again, the color print quality is excellent. Rather elite performance for an inkjet printer. Didn't try a mac or iphone, but printing from Android, ChromeOS, or Windows was equally easy. With two 250 sheet trays, the 9025 provides excellent paper capacity. Both trays expand to handle up to legal size paper, and one tray can be dedicated to envelops or photo stock, while the other handles everyday printing paper. I tried printing on #10 envelopes, photo stock, 3x5 index cards, and larger 7x10 envelopes, all without problem. Copying and scanning are equally fast and versatile. The scanner scans both sides of the sheet in one pass, so there is no slowdown for duplex scanning. The 35 sheet ADF took both regular documents and a photo stack without issue. Scans can be stored as jpgs or pdfs and can be sent to a connected computer, email address, or a USB stick in the front facing USB port. Didn't really try the fax function as I don't really have much use for it anymore. Faxes can be printed or stored locally in the printer and printed later. There is an option to forward faxes to an email address or store to a network folder, which really makes it much more usable in a small office. Setup was a breeze. Control is through a 3" touchscreen with a very intuitive menu system. WiFi connected as soon as the SSID/Password was set, no problem, and the 9025 supports both 2.4 and 5Ghz bands, Yay! . The printer can also be connected through Ethernet or USB. The touchscreen can be used for standalone operation of the fax, scanner, printer and copier. There is an app, HP Smart, that is available for Android, IOS, Windows, and MacOS to control, monitor, and operate all the printer functions. And speaking of Android (my choice of phone os), the Smart app integrates nicely to make anywhere printing a reality. HP has done a really nice job of 'Cloudifying' the printer, so that it can directly access network folders, Google drive, Dropbox, and some others. I suspect the list will grow. It supports a 'print from anywhere' function through an email address which I did not configure or try; not too sure I like the idea of opening a spam portal, but it can be locked down to only certain source email addresses. There is also a 'Smart Tasks' facility which is kind of a macro facility. It allows common tasks with multiple actions to be automated into a single command (see, think "Macro"). There is also an 'apps' interface that I suspect may be used to provide even more functionality. The ink cartridges are high capacity. The 'xl' cartridges are about $90 a set list, and provide 1600 pages color or 2000 pages black, so about the same as a laser printer. HP has instituted an "Instant Ink" program, for a fixed monthly fee, you get so many pages/month printed, then they send you replacement cartridges. They claim it's up to half the cost of buying cartridges outright and certainly more convenient, but your mileage may vary. Overall, the HP OfficeJet Pro 9025 All in One printer really sets the bar for small office printers. Highly recommended, I don't think you will be disappointed.

    I would recommend this to a friend