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Customer Ratings & Reviews

HP - OfficeJet Pro 9025 All-In-One Instant Ink Ready Printer-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 78 reviews

87%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
print quality
  • Rating: 5 out of 5 stars

    very nice printer

    Posted
    nene
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the printer, print quality is very gooooood

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer/copier for small office

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very easy to setup and functions well wirelessly. Nice quality printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up and it prints!

    Posted
    Starreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy set up with printing app from anywhere. This printer has great print quality and does not disappoint!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    SterlingArcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great printer, super easy to set up and the print quality is top notch. Worth the price. The only con is the print speed can be slow sometimes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Printer

    Posted
    Rustman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always used HP printers due to their durability and reliability. This printer meets all of my expectations of a professional printer. It has many functions that I can use for quality printing from all of my devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Printer

    Posted
    Dfd201
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Easy setup. Very good ink consumption. Haven't printed pics yet but all other prints are very clear and crisp.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Printer!

    Posted
    ARBaldridge
    • Tech Insider NetworkTech Insider Network

    This printer has surpassed my expectations. It was actually very easy to set up and took less than 10 minutes. The print quality is very good and it is pretty fast in copying, printing, and scanning. The HP smart print app adds a great deal of functionality including the ability to print from your iPad or iPhone (or other smart device if you are not an Apple person. @@@@@@@ It connected automatically to our wireless network I have not had any issues using yet over the past few days.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer

    Posted
    Ace254687
    • Tech Insider NetworkTech Insider Network

    The HP Officejet Pro 9025 has it all, and it's truly an amazing printer. Setting up the printer was very painless and easy. The large printed instructions made it very simple, you plug in the printer, power it on, then load the ink. From there, you complete the set up with the HP Smart app. The app is designed very well, and has some amazing features that are very useful. Such as; scanning to your phone, scan to email and cloud. It also has a new feature called smart tasks, these are simple one button shortcuts that lets you get tasks done with one push of a button. Aside from all the great features, the app runs flawlessly as well. So far, I haven't experienced any lag or errors at all. The Printer can also be operated from the built-in colored touchscreen as well. So, for those that don't know how or don't want to set up the app, you can do everything on the device that can be done from the app. The printer has 2 paper trays, one for plain paper, and the second for things such as envelopes and picture paper. I did a test run with an envelope address from Word, I was amazed how the printer automatically picked the correct tray that needed to be used. A nice new feature that I haven't seen before, is the way it aligns the printer heads. The printer prints out a graph, then you place it into the scanner, in which the printer scans the reading and aligns it. You can save the paper for future alignments if your prints ever seem to be off. This speeds up the alignment process quite a bit. Last but certainly not least, is the print quality...The print quality in this printer is amazing! The results are crystal clear, with very bright and vibrant colors. Pictures come out very detailed and clear as well. Overall, I am very impress with HP for the OfficeJet Pro 9025. They hit a homerun with both the printer and the app with this one. I would definitely recommend this to anyone looking for a new printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High Quality Printing

    Posted
    Vicky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the latest model and the 3rd HP printer I have purchased. Each time I have been very pleased. The past models have provided many high quality copies including pictures. As on the new printer I have printed professional brochures. Having two trays for different type of paper is efficient. I am extremely pleased. The iink program is cost effective.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fast Print/Scan, Picture Quality Average

    Posted
    TechTux
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I was looking for a printer that could printer multiple pages quickly due to the amount of work I do. I decided to get the HP OfficeJet Pro 9025 and unfortunately it only met half my needs. I am disappointed at the sacrifices HP made choosing Quantity over Quality. It prints fast however all other qualities fall very short. Pros: Fast Print Fast Scanning 5G WIFI Color Touchscreen Phone App 2 Paper Trays Print Out Holder able to hold large print out stacks USB connector in front Easy Access to Printer assemblies for paper jams Laser ink Jet Cartridges are cheap Cons: Difficulty printing certain font styles Photo Print low to average quality Uses Laser Jet instead of Ink Jet Cartridges Noisy when Prints Bulky ::Setup / Install:: The setup and install of the printer was fairly easy, you can configure from the color touchscreen or the phone app. Also if you wish to install via the computer you will need to go to HP site to download the software to run. It does not come with any software packaged, you need to either go online or use the phone store app to grab. ::Print Quality:: Printing text based documents, scanned item (Non Picture), booklets are very fast and quality is decent. Decent due to some font styles appear incorrectly when printing. It is also very noisy to be sure not to print during odd hours of the night. Pictures come out faded, low quality and inaccurate color saturation. More then likely due to the limitations of a laser based versus inkjet ink cartridges. This printer is definitely meant for someone who prints documents on standard font styles and need large quantities printer. Overall I would recommend this for anyone who is looking to print large amount of documents in a short time. The cartridges are cheap and great for text based prints. However if looking to print anything graphical, avoid this printer and go with another printer. The quality is very low / average, passable for flow chart / graphs but that's about it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect workhorse

    Posted
    KaeL
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I definitely wasn't expecting to be wowed by a printer. That is, until I got this one. Once I managed to get everything set up it was a breeze to work with. Great features, expected quality printing as expected from HP...and can handle any heavy use printing you throw it's way. Definitely a great workhorse for your office space needs. It's big though so if you're in the available space you have for a printer then this may be a problem for you (but it's worth it to get creative with your setup! @@@@@@@ .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Medium Sized Printer for Home and Office

    Posted
    EXWOLF
    • Tech Insider NetworkTech Insider Network

    This is by far the best printer from HP that I've ever owned. I immediately wanted to test how well photos came out when printer using my gallery on a smartphone and I was very impressed at the quality of the image with the popping out colors and vibrant tone. When it came to printing out large quantities of documents and files this printer was able to deliver very quickly. From the start I hit print to the moment I received a large stack of printed paper was very impressive. A lot of my work also involves scanning documents and the quality of the scanned documents is very clear. I can scan directly to a phone if I'm in a hurry or to my computer. I can even send it via email directly from the printer after it scans. I'm also able to receive faxes from this printer which will come in handy when I've to work from home. All the new features in the HP app are for the new generation of students and work force. I can voice control to print and I was able to use my camera from the HP smart app to scan a document and print it out when I was at the office and not in my home where the printer is located. I highly recommend this HP printer because for the price, quality, and experience it's definitely a great useful buy that should last a very long time without the need of replacement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for small office with few trade offs

    Posted
    Daved
    • Tech Insider NetworkTech Insider Network

    I work out of a home office and, while I don't run through stacks of paper a month, I have periods where I need to print quite a bit in one go. More so, I have a need to scan stacks of documents regularly, so I find great use with document feeders. For my office needs I currently employ a HP OfficeJet 8600 Plus. Until I tested the OfficeJet Pro 9025. First thing, out of the box, this printer is bright, bearing a slight resemblance to the 7000 series OfficeJets with a two-tone color scheme of white and grey. The middle of the body is white, capped off with a grey lower paper tray and grey document feeder on top. It's a much sharper appearance than the grey/brown of the 6000 and 8000 series printers. Additionally, the design language is much sharper and more modern, foregoing the rounded, sometimes "bubbly" design language of the 8000 series in favor of boxier lines and 90 degree angles. It's very square and rectangular, and even features a flat top to the document feeder, which has historically carried a more rounded apperance. The new design language is very appealing, and seems more focused on function than form. It has a very purposeful, functional, and professional appearance to it. It also lends a more slimmed down look to the printer, which makes sense given that the overall box is indeed slimmed down by several inches. My 8600 was purchased because it supported fax, printing, scanning and copying, 2-sided printing, and a document feeder on top, but the machine is bulky and heavy. The 9025 manages to squeeze all this in to a smaller package, indicating some nice internal design efficiencies. While you don't move a printer around all that often once it's setup, moving between the 8600 Plus to the 9025 reveals quite a difference in weight. In size, the 9025 is the same height as the 8600 Plus, but squeezes a second paper tray into that space, and maintaining the same capabilities with the document feeder. Front to back and side to side, however, the 9025 bests the 8600 Plus by quite a bit. My 8600 Plus shared a desktop with my photo printer, and had only 19.5" wide and 20.25" deep to fit in. Because of the printer size, it had to face perpendicular to my other printer, with the output tray kept in most of the time to avoid bumping it. The 9025 fits facing parallel to my other printer with room to spare, and even with the output tray adding 6" to the depth, only sticks out .375" at the front. To accomplish this, it appears HP made some internal changes to the printer, stacking things a bit taller and further back in the box. The output tray sits a bit higher and a bit recessed into the case, and fits 2 paper trays beneath it compactly. The doc feeder on top also seems slimmed down a bit, allowing it to fit in the more compact design. The only issue I really have is with the power cord placement. If it were offset a bit, or even if HP included a right-angle cord, this printer could sit even further back. I do believe some sacrifices were made to accomplish the smaller and lighter design, and after playing with it for about 2 weeks now, I think it's apparent in the feel of some of the materials. First, the plastic on the 9025 feels more flexible and thinner than the 8600. When I open and close the doc feeder cover I feel like I am about to break it. This contrasts the 8600 which uses a latch to open and close, and feels better. Additionally, the overall feel of the 9025 is more plasticky than the 8600, and leads to some question of durability under heavier use or in environments with multiple people using it daily. Second, the print head has a spongy and less reassuring feeling when inserting printer cartridges. With the 8600 there is a tactile feel to the cartridges clicking into place, letting you know they seated properly. With the 9025 I found myself checking the cartridge a couple times to make sure it was in all the way. They also made squeaky sounds when I inserted and removed them, and though that might go away with time, it has not yet. They also sacrificed on the screen size with this model, opting for a smaller screen that is just over 1.5" tall and 2" wide, where the 8600 was about double the width. With all the features and apps being added to these printers, the screen size is really important, and I think this one is just too small for it's purpose. They also have a swipe down from the top feature to access settings and information, similar to a smart phone, and this menu is more challenging to read on the smaller screen. I do like the new mechanics for adjusting the screen angle, which doesn't require a button pinch of press, like my 8600, but I also believe this might be the reason for a little bit of movement when interacting with the screen. At first I thought there was a slight click action or sound when pressing a button on the screen, but it appears to just be the screen moving a bit under pressure. Moving beyond the look and feel of the new printer, from a performance perspective it does very well. Setting it up out of the box was really easy, thanks to the HP Smart software guiding through setup. Additionally, you can use the HP Smart app on your phone to setup the printer via bluetooth. I did run into issues connecting to the printer from just under 6 feet away, and found it woked best standing 2 feet or less in front of it. Once ink is inserted, the printer primes the cartridges, and I noticed it to be a bit quieter than the 8600 Plus, but also a bit higher pitched. My 8600 had a more mechanical sound to it when priming new cartridges, but I don't think this indicates any issues or performance problems. What was indicative of a change, though, was the sound and action when the printer wakes to print. The 8600 makes a loud, mechanical sound when it wakes to warm up, and takes a noticeably longer amount of time than the 9025. In contrast, the 9025 is quick and relatively quiet when waking to copy or print. Additionally, the 9025 is quieter during normal operation as well, whether printing, scanning, or copying, even on the document feeder. I found the print quality of the 9025 to be really good as well, providing crisp and clean colors, as well as sharp text, which my photo printer doesn't do so well with. I would still use my photo printer for high quality photo prints, since the color depth and quality of photos is great than the OfficeJet printers produce. That said, I have always found the OfficeJet printers to handle text prints very well, and the 9025 continues that trend. Running through a copy test, however, revealed some areas for improvement with the 9025. Using the standard HP test print, I copied on both the 8600 and 9025, and the 8600 seemed to provide a cleaner copy, producing sharper edges and slightly better color. Both printers struggled with the grey text at the base of the sheet, though, with the 8600 barely able to present something identifiable as text, and the 9025 providing only marginally better results. With the higher contrasting text both did fine, so it seems to be a struggle point with the lower contrast of the grey. 2 sided printing was also easy and clean, though speed of that didn't seem noticeably faster than the 8600. I tried to capture some of the differences in print quality in one of the images I added, but it might be difficult to completely see them. One BIG thing I have been avoiding with the HP printers is the subscription ink plan. My fluctuation in usage means it won't really benefit me, and I am also not a fan of subscription services tied to my daily business needs. The ink being delivered as needed with Instant Ink is a cool idea, but I don't like the idea of HP tracking what I print, or making it more difficult for me to print if I decide to use a 3rd party cartridge. I have also read some issues with customer service around the subscription, with people having difficulty canceling, or getting potentially overcharged due to peak printing periods. I did decide to sign up for a trial of it through the website, and while I can see my usage and plan info, I haven't used it enough in the past 2 weeks to be able to review the service yet. Overall, I like this printer very much and am going to give it a shot as a daily replacement for my 8600 PLus, which is a big step for me. The compact size is a HUGE benefit for my office space, especially with it still including 2-sided printing, a doc feed, and the 2 paper trays. I wish the screen were about double the size, and I wish the feel of the plastic on it didn't feel as flexible or flimsy as it does. Because of those issues I want to drop half a star off the rating, but I still think this is a fine machine for someone who has a home business or work-from-home office that needs these features. Because I can't drop a half star, and I don't think it warrants 4 stars, I am leaving it as 5. It's fast, quiet, compact, light, and very functional, and I think it's definitely worth strong consideration.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast printing in a compact space

    Posted
    Dan0Sterling
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 is an interesting update from the 8725, it's popular predecessor. However, it's operating in a space that's different than when the 8725 first appeared in 2016. Color laser printers have become more affordable, touch screens more prevalent, and cloud services more pervasive. HP seems to have recognized these trends, but took an odd approach to dealing with them. To set up this printer you need to install the app. To set up scanning to cloud services, you need to use the app. To scan to e-mail, you need to use the app or web interface. To fax, you need to use the app. In all, this printer won't work if you don't have a smart phone or recent tablet. There are very few front panel controls, despite a nice, bright, color touchscreen. The best new feature HP added to this printer was to make it smaller. Despite having lower dimensions than its predecessor, HP added a 2nd paper tray. This was all done without sacrificing speed. Unfortunately, it didn't gain any speed either. Printing is still rated at 25 pages per minute. I printed 2 pages in ~22 seconds with 15 seconds for the first page. Printing double sided slows the printer considerably due to it waiting for the ink to dry on the first side before sucking it back in to print on the other side. Scanning speed has sped up considerably, if you consider the duplex scanner built into the lid. The scanner automatically detects single sided documents and deletes blank pages from the resulting scan. Unlike other printers, you can't set the sensitivity, even in the app. Scans were crisp and easy to read. Colors were well-represented. File size was larger than its commercial brethren. PDFs were also larger than other printers I've used. Printing pictures are where this shines ahead of inexpensive lasers. The ink creates deep color with sharp definition. Photo paper works best with inkjets, not lasers, so you can get a glossy print that rivals professional quality. Tl;dr You'll get good photos, decent prints, and a double sided scanner, at slower than average speeds. There are better printer options in terms of speed, front controls, and ease of use. Ink prices reasonable with the Instant Ink options. For lots of scanning or double sided printing, I'd strongly consider a color laser from Brother or Canon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for nearly heavy duty office work

    Posted
    MVilla
    • Tech Insider NetworkTech Insider Network

    Printer came in to which I measure a 19x15x19 inch box, well padded and everything so the printer inside stays safe during transport. Of course the printer outside the box itself, the footprint is 17" x 13", and about 12" high I believe. This printer is best if it's sat on its own small table or perhaps on a dresser, or average nightstand. I have mines on the far left of my corner desk where my desktop computer is on and it barely fits; the upper shelving of my desk will get in the way when it comes to opening the scanner lid. I can remove the shelving or, set this elsewhere where there is room (like it's own small table). Just be sure to have enough space. This is not your usual short or compact desk jet printer. Of course I followed the instructions in the correct order; installing the ink was tricky. When opening the compartment door, and installing the ink, I made sure I pressed everything all the way in, and by the diagram there illustrates a click icon. There wasn't much of a noticeable click, but a soft one. Closed the compartment door, then I get an error of a "print head" missing and to correct or reinstall the ink. I uninstalled and reinstalled twice, and finally got it to work. I did all the setting up of the printer through the HP smart app, and everything works well and printed out a test page, and other stuff (resumes and coupons). Fine print quality and impressive overall over the previous older deskjet printer I have (which is also HP). And I'm all printing wirelessly over WiFi. It's visible on my phone, tablet, and desktop and laptop computer. The paper loading tray is easy to use to reload paper, and I'm sure the ink will last longer through more printing until comes the time to replace. I believe this HP printer is a great investment and, from a standpoint this looks to be an office machine, either good for work in an office setting or casual work done from home (homework, photos, etc).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A solid workhorse

    Posted
    GH06903
    • Tech Insider NetworkTech Insider Network

    I have been using HP Inkjet printers for years and have been fairly satisfied with the performance and quality of their printers. I currently own a Officejet Pro 8710 printer and love it. Having never seen the HP OfficeJet Pro 9025 All-in One printer as it was sent to me as a pre-release item to be reviewed, I was expecting to see another version of my 8710, but this printer was altogether different looking. I has a much more business like appearance similar to the HP Officejet Pro 7740. Setup was fairly straightforward. After removing the packing materials and powering on the printer, I opened the front and installed the ink cartridges. I downloaded the HP Smart app to my phone following the included instructions. Evidently this printer is so new that you have to download a new, yet to be released version of the smart app. From the software you select add a printer and the app walks you through the process. Within 10 minutes, the printer was up and running. The display asked me to do a scanner alignment which first prints an alignment document which you place on the scanning bed. The small screen prompts you to continue and quickly performs it's alignment. Now for the specs: Much like any decent all-in-one, the HP Officejet Pro 9025 can print, copy, scan and FAX. It prints up to 24 ppm black, up to 20 PPM Color. This beats my Officejet Pro 8710 by 2 pages per minute. It can do 2 sided copy and scan and has optical character recognition capability. It also has two 250-sheet input trays which is excellent (my 8710 only has 1. The output tray can hold up to 100 sheets. Based on these specs, it seems more equipped for heavy duty office work rather than occasional home office use. My one gripe is the 2.75" screen (I had to measure it diagonally since the spec wasn't listed in the printer setup materials or on the box). The screen seems small and it's a little hard to read at certain angles. Performance wise it did very well. I know it's only 2 PPM faster than my current printer, but it seemed a lot faster. It also seemed a lot mor sturdy while printing without the swaying my 8710 seems to do when printing lines of text. As expected, the print quality is excellent, both in black and white and color. Litter to know bleeding occurred even when printing a photo on regular printer paper. This printer is also "Instant Ink" ready. HP Instant ink is a plan you can sign up for that charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink. I have never signed up for this service, but I can see it being good if you do a lot of printing. I am very impressed with the quality and performance of the HP Officejet Pro 9025. Since it's not a released product as of this review I have no idea what it costs, so I can't give an opinion on it's value proposition is, but it's a solid performer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Small Office All-in-One Printer

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 All in One printer was clearly designed for small office use and pretty much perfectly hits the mark. It offers the speed, paper handling, and features and functions usually found in more expensive color laser printers. It could easily and cost-effectively be installed instead of a mono laser printer and color printer combo. Did I say fast? It's really fast. Single sided black only documents print well above the 24pg/minute stated speed, I would guess closer to 30-35pgs/min. Text quality is excellent, even in draft mode. Color printing slows it down a bit, but it's still well within the spec'ed 20pg/min. Again, the color print quality is excellent. Rather elite performance for an inkjet printer. Didn't try a mac or iphone, but printing from Android, ChromeOS, or Windows was equally easy. With two 250 sheet trays, the 9025 provides excellent paper capacity. Both trays expand to handle up to legal size paper, and one tray can be dedicated to envelops or photo stock, while the other handles everyday printing paper. I tried printing on #10 envelopes, photo stock, 3x5 index cards, and larger 7x10 envelopes, all without problem. Copying and scanning are equally fast and versatile. The scanner scans both sides of the sheet in one pass, so there is no slowdown for duplex scanning. The 35 sheet ADF took both regular documents and a photo stack without issue. Scans can be stored as jpgs or pdfs and can be sent to a connected computer, email address, or a USB stick in the front facing USB port. Didn't really try the fax function as I don't really have much use for it anymore. Faxes can be printed or stored locally in the printer and printed later. There is an option to forward faxes to an email address or store to a network folder, which really makes it much more usable in a small office. Setup was a breeze. Control is through a 3" touchscreen with a very intuitive menu system. WiFi connected as soon as the SSID/Password was set, no problem, and the 9025 supports both 2.4 and 5Ghz bands, Yay! . The printer can also be connected through Ethernet or USB. The touchscreen can be used for standalone operation of the fax, scanner, printer and copier. There is an app, HP Smart, that is available for Android, IOS, Windows, and MacOS to control, monitor, and operate all the printer functions. And speaking of Android (my choice of phone os), the Smart app integrates nicely to make anywhere printing a reality. HP has done a really nice job of 'Cloudifying' the printer, so that it can directly access network folders, Google drive, Dropbox, and some others. I suspect the list will grow. It supports a 'print from anywhere' function through an email address which I did not configure or try; not too sure I like the idea of opening a spam portal, but it can be locked down to only certain source email addresses. There is also a 'Smart Tasks' facility which is kind of a macro facility. It allows common tasks with multiple actions to be automated into a single command (see, think "Macro"). There is also an 'apps' interface that I suspect may be used to provide even more functionality. The ink cartridges are high capacity. The 'xl' cartridges are about $90 a set list, and provide 1600 pages color or 2000 pages black, so about the same as a laser printer. HP has instituted an "Instant Ink" program, for a fixed monthly fee, you get so many pages/month printed, then they send you replacement cartridges. They claim it's up to half the cost of buying cartridges outright and certainly more convenient, but your mileage may vary. Overall, the HP OfficeJet Pro 9025 All in One printer really sets the bar for small office printers. Highly recommended, I don't think you will be disappointed.

    I would recommend this to a friend