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Customer Ratings & Reviews

HP - OfficeJet Pro 9025 All-In-One Instant Ink Ready Printer-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 89 reviews

89%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 20 Reviews mentioning:
scanning
  • Rating: 5 out of 5 stars

    Works great

    Posted
    Laura
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Functions are excellent, has all the functions necessary for my work, scanning, copy function, etc. including wifi.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all in one

    Posted
    Gatorphool
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Perfect functionality, great prints, the scans are excellent

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent all in one device

    Posted
    Billm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excellent device. The printer and scanner are very good. Fax works well My only complaint is that touch screen is small.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best modern printer available...

    Posted
    knamed2016
    • Tech Insider NetworkTech Insider Network

    I will jump in and tell the only thing that is a challenge with this printer, The setup and installation is not the easiest of HP printers, but once the installation is done.this is by far the best printer available for any home or small business. Admittedly it may price some folks out of home use but for me personally I am excited to have such a great product. The printing and scan features are perfect.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good!

    Posted
    Rick
    • Tech Insider NetworkTech Insider Network

    The printer is great. I can easily access it from my smartphone and scan documents directly to my phone or print from my phone. The quality is great compared to my older printers. It scans and prints fairly faster too. It's a little bulky, but its size is smaller than your typical side table. So far, I've had no issue. I did print an image from my phone and it had lines across it. This printer is definitely mainly for documents and not for images anyways, but this might be a deal breaker for others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for my home & office.

    Posted
    Sikuq
    • Verified PurchaserVerified Purchase

    I really like this printer. Lot's of software settings to facilitate just the printout you want. Good scan features and I frequently use the option of copying multiple 1-sided documents into 2-sided paper saving prints. It seems to be of a high quality build.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around printer, scanner and fax machine

    Posted
    SimpleLiving
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    HP makes quality products, and this HP OfficeJet Pro 900 is no exception. I use this printer for personal, school and a home business. My kids do online schooling at home, which they frequently scan and print documents. The All-in-one printer, software, and apps are designed to save time. It is fast and hands-free with two-sided printing and scanning. The auto-feeder is easy to use, place the document(s) on top of the feeder slot, the scanner will beep once notifying the document are inserted correctly, and finally press the scan button on the touchscreen, mobile device app or the computer software. The auto-feeder can hold up to 35 pages, and can be scanned 2-sided. Wow! This is a fast scanner. The OfficeJet Pro is very convenient when working at multiple locations. Its software, apps, and online features allow the freedom for cloud printing via Wi-Fi or cellular. Using the HP Smart app, one can quickly access and print documents/images from Dropbox and Google Drive. There is the option to save a scanned document to an HP Smart folder onto a cloud file hosting server (Dropbox, Google Drive, One Drive, Box, Evernote, and even Quickbooks). To do this is very simple, create a "Smart Task" on the HP Smart app, select one of the above cloud file storage service, log in, accept an agreement, name the task and click save/done. After creating a Smart Task, or many Smart Tasks, this will be a time saver because, with a few steps, one can print in a specific format/setting, send a file via email, or save to the selected cloud storage. When documents are scanned using Smart Tasks, there is an option to save it as editable and searchable. Having document files save as searchable saves me a lot of time from opening many similar docs to finding the one I need. The Smart Task is available on a computer and the mobile app. HP printing is also possible via an email address. With a private email address for the printer, one can print by sending email messages to the printer. If desired, one can even share this email with friends and family. When there is a print from an email, it prints any attached file(s) and a final page with email context. Taking a photo with a mobile device and using the HP print email allows printing from virtually anywhere. Very convenient! The printer has two paper trays which make refills less frequent or when using two different types of paper. On the main tray I have the regular white paper, and on tray 2 I sometimes have elegant paper. To print using paper in tray 2, select the preference in the printing setting and change the paper source to tray 2. When it comes to the ink supply, there is two option: buy the cartridge when it runs out or subscribe to HP Instant Ink plan. When the printer is set up with a plan, and the printer anticipates that ink level is low, it automatically orders new ink cartridges. I am satisfied with the printing, scanning, and software of the OfficeJet Pro 9025. The Smart Tasks app has saved me a lot of time by automatically saving to a cloud service. It makes it easy for me to work on any computer and have my files accessible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Printer!

    Posted
    ARBaldridge
    • Tech Insider NetworkTech Insider Network

    This printer has surpassed my expectations. It was actually very easy to set up and took less than 10 minutes. The print quality is very good and it is pretty fast in copying, printing, and scanning. The HP smart print app adds a great deal of functionality including the ability to print from your iPad or iPhone (or other smart device if you are not an Apple person. @@@@@@@ It connected automatically to our wireless network I have not had any issues using yet over the past few days.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fast Print/Scan, Picture Quality Average

    Posted
    TechTux
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I was looking for a printer that could printer multiple pages quickly due to the amount of work I do. I decided to get the HP OfficeJet Pro 9025 and unfortunately it only met half my needs. I am disappointed at the sacrifices HP made choosing Quantity over Quality. It prints fast however all other qualities fall very short. Pros: Fast Print Fast Scanning 5G WIFI Color Touchscreen Phone App 2 Paper Trays Print Out Holder able to hold large print out stacks USB connector in front Easy Access to Printer assemblies for paper jams Laser ink Jet Cartridges are cheap Cons: Difficulty printing certain font styles Photo Print low to average quality Uses Laser Jet instead of Ink Jet Cartridges Noisy when Prints Bulky ::Setup / Install:: The setup and install of the printer was fairly easy, you can configure from the color touchscreen or the phone app. Also if you wish to install via the computer you will need to go to HP site to download the software to run. It does not come with any software packaged, you need to either go online or use the phone store app to grab. ::Print Quality:: Printing text based documents, scanned item (Non Picture), booklets are very fast and quality is decent. Decent due to some font styles appear incorrectly when printing. It is also very noisy to be sure not to print during odd hours of the night. Pictures come out faded, low quality and inaccurate color saturation. More then likely due to the limitations of a laser based versus inkjet ink cartridges. This printer is definitely meant for someone who prints documents on standard font styles and need large quantities printer. Overall I would recommend this for anyone who is looking to print large amount of documents in a short time. The cartridges are cheap and great for text based prints. However if looking to print anything graphical, avoid this printer and go with another printer. The quality is very low / average, passable for flow chart / graphs but that's about it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Top inkjet printer

    Posted
    Napalm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good value printer. It is the top of the line inkjet. I got the printer on sale with a small discount for turning in an older printer. This led to a good deal. The printer seems nice. The only area for improvement that I have run into at this point is the small screen size and the less that user friendly set up for scanning to email and computer. The Wi-Fi set up was reasonably quick. I am hoping that this printer works as well as my last HP inkjet that has lasted me a decade and is actually still working ok.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Another Reliable HP Printer

    Posted
    JohnZ
    • Tech Insider NetworkTech Insider Network

    I've had HP printers for what feels like forever. It was time for an upgrade and the 9025 was the perfect replacement printer. This one feels more like a workhorse than my last. Easy setup, multiple paper trays, mobile printing, faster scanning, and sharing to the cloud make this a great home office printer. I'm still getting used to that last one, where I can connect my printer directly to my Google Drive. You do have to put your trust in the system to protect access to your drive. At least with HP, I do, so far. Still putting printer through its paces but so far looks like a great decision.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Medium Sized Printer for Home and Office

    Posted
    EXWOLF
    • Tech Insider NetworkTech Insider Network

    This is by far the best printer from HP that I've ever owned. I immediately wanted to test how well photos came out when printer using my gallery on a smartphone and I was very impressed at the quality of the image with the popping out colors and vibrant tone. When it came to printing out large quantities of documents and files this printer was able to deliver very quickly. From the start I hit print to the moment I received a large stack of printed paper was very impressive. A lot of my work also involves scanning documents and the quality of the scanned documents is very clear. I can scan directly to a phone if I'm in a hurry or to my computer. I can even send it via email directly from the printer after it scans. I'm also able to receive faxes from this printer which will come in handy when I've to work from home. All the new features in the HP app are for the new generation of students and work force. I can voice control to print and I was able to use my camera from the HP smart app to scan a document and print it out when I was at the office and not in my home where the printer is located. I highly recommend this HP printer because for the price, quality, and experience it's definitely a great useful buy that should last a very long time without the need of replacement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer!!

    Posted
    joel125
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    This HP printer is excellent. It was very easy to set up with the app and I really couldn't be happier. The app is really great and I was pretty surprised that it actually worked as well as it does. If you are on your home network it works so fast. I was able to AirPrint from my iPhone as soon as I connected the printer to my network. Remote printing works great too with the HP app. After setting it up with the app all I had to do was switch it as my default printer on all my computers. Such a smooth experience. Operating the printer with the on board touch screen is easy too. It seems pretty responsive and the UI is easy to understand. Scanning, printing etc. all work really well. I also signed up for the instant ink so we will see how that works out. Overall I'm an very pleased with this printer. Definitely worth it if you are in need of a printer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast printing in a compact space

    Posted
    Dan0Sterling
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 is an interesting update from the 8725, it's popular predecessor. However, it's operating in a space that's different than when the 8725 first appeared in 2016. Color laser printers have become more affordable, touch screens more prevalent, and cloud services more pervasive. HP seems to have recognized these trends, but took an odd approach to dealing with them. To set up this printer you need to install the app. To set up scanning to cloud services, you need to use the app. To scan to e-mail, you need to use the app or web interface. To fax, you need to use the app. In all, this printer won't work if you don't have a smart phone or recent tablet. There are very few front panel controls, despite a nice, bright, color touchscreen. The best new feature HP added to this printer was to make it smaller. Despite having lower dimensions than its predecessor, HP added a 2nd paper tray. This was all done without sacrificing speed. Unfortunately, it didn't gain any speed either. Printing is still rated at 25 pages per minute. I printed 2 pages in ~22 seconds with 15 seconds for the first page. Printing double sided slows the printer considerably due to it waiting for the ink to dry on the first side before sucking it back in to print on the other side. Scanning speed has sped up considerably, if you consider the duplex scanner built into the lid. The scanner automatically detects single sided documents and deletes blank pages from the resulting scan. Unlike other printers, you can't set the sensitivity, even in the app. Scans were crisp and easy to read. Colors were well-represented. File size was larger than its commercial brethren. PDFs were also larger than other printers I've used. Printing pictures are where this shines ahead of inexpensive lasers. The ink creates deep color with sharp definition. Photo paper works best with inkjets, not lasers, so you can get a glossy print that rivals professional quality. Tl;dr You'll get good photos, decent prints, and a double sided scanner, at slower than average speeds. There are better printer options in terms of speed, front controls, and ease of use. Ink prices reasonable with the Instant Ink options. For lots of scanning or double sided printing, I'd strongly consider a color laser from Brother or Canon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A solid workhorse

    Posted
    GH06903
    • Tech Insider NetworkTech Insider Network

    I have been using HP Inkjet printers for years and have been fairly satisfied with the performance and quality of their printers. I currently own a Officejet Pro 8710 printer and love it. Having never seen the HP OfficeJet Pro 9025 All-in One printer as it was sent to me as a pre-release item to be reviewed, I was expecting to see another version of my 8710, but this printer was altogether different looking. I has a much more business like appearance similar to the HP Officejet Pro 7740. Setup was fairly straightforward. After removing the packing materials and powering on the printer, I opened the front and installed the ink cartridges. I downloaded the HP Smart app to my phone following the included instructions. Evidently this printer is so new that you have to download a new, yet to be released version of the smart app. From the software you select add a printer and the app walks you through the process. Within 10 minutes, the printer was up and running. The display asked me to do a scanner alignment which first prints an alignment document which you place on the scanning bed. The small screen prompts you to continue and quickly performs it's alignment. Now for the specs: Much like any decent all-in-one, the HP Officejet Pro 9025 can print, copy, scan and FAX. It prints up to 24 ppm black, up to 20 PPM Color. This beats my Officejet Pro 8710 by 2 pages per minute. It can do 2 sided copy and scan and has optical character recognition capability. It also has two 250-sheet input trays which is excellent (my 8710 only has 1. The output tray can hold up to 100 sheets. Based on these specs, it seems more equipped for heavy duty office work rather than occasional home office use. My one gripe is the 2.75" screen (I had to measure it diagonally since the spec wasn't listed in the printer setup materials or on the box). The screen seems small and it's a little hard to read at certain angles. Performance wise it did very well. I know it's only 2 PPM faster than my current printer, but it seemed a lot faster. It also seemed a lot mor sturdy while printing without the swaying my 8710 seems to do when printing lines of text. As expected, the print quality is excellent, both in black and white and color. Litter to know bleeding occurred even when printing a photo on regular printer paper. This printer is also "Instant Ink" ready. HP Instant ink is a plan you can sign up for that charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink. I have never signed up for this service, but I can see it being good if you do a lot of printing. I am very impressed with the quality and performance of the HP Officejet Pro 9025. Since it's not a released product as of this review I have no idea what it costs, so I can't give an opinion on it's value proposition is, but it's a solid performer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic printer!!

    Posted
    Zeppelin33
    • Tech Insider NetworkTech Insider Network

    First off, this is one super fast printer. It even printed a series of nice photos in a matter of seconds. Setup was easy. Using the HP Smart App, I was printing from my phone right away. Printing saved Word and Excel documents have never been easier. In the past I always had to email them to myself and then print from home. This saved a few steps and a lot of time. Home setup was easy too but it only shows this printer right now as a web services printer. It works fine but not sure why it's not listed with my other wireless printer. I'll have to spend some time later to see what I did wrong. Or maybe that's just how it's supposed to be. Scan to email is awesome and something I've wanted at home for a long time. Work's perfectly. You can just run a document(s) through the printer and it will automatically email to any or all of the contacts you select. I use this feature at work to communicate with the corporate office and it works flawlessly on this printer - Awesome!! Double sided scanning at the same time - wow. I don't have a whole lot of use for that but I'm sure it will come in handy at some point. This is one feature packed printer that will get a ton of use as I get my home office up to speed. I think the HP instant ink is a great idea and will most likely sign up for it at some point down the line as I always seem to run out of ink after business hours

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Probably more printer than I need but I like it

    Posted
    swemoney
    • Tech Insider NetworkTech Insider Network

    This printer is a beast. My wife and I both have our own businesses. We aren't printing 100 pages a day or anything but we do get some use out of it. This OfficeJet replaced a pretty old DeskJet and I really like the upgrade. Could we have survived on the DeskJet for a while longer? Sure. Is it nice to have a fancy new toy? Definitely. Setup was a breeze but it does require a smart phone. This usually isn't an issue, especially in a business setting but know it's a requirement. After signing in to your HP account (I think this is a requirement as well, but they may let you skip it. I don't remember) it allows you to email the configuration to other devices to set them up as well. It also warns you that if you don't install software on these other devices, you won't be able to print on them. But I was able to just detect the printer on my wifi and print without any real setup required. Maybe the software that was automatically installed by MacOS and Windows when I setup my deskjet was good enough to also use the OfficeJet. But the setup was pretty painless all in all. Speed is pretty good. It'sn't blazing fast or anything. This isn't a laser printer or anything like that but for an inkjet, I think it prints plenty fast. Black only documents take no time at all. Color adds a little bit of extra time but it's really not bad. I'm not sure how long this ink will last me yet. There's a new service where they send you ink when your printer is running low and they just charge you a monthly fee based on how many pages you print per month. Considering how much ink costs, we are very tempted to just go this route because the cheapest plan is $5/mo and some bar napkin math says it's probably cheaper annually than we would spend on new ink whenever we run dry. The photocopier/scanner is pretty good. Really fast. The multiple paper trays are also nice for storing extra paper or, I think you can put a different size paper in each tray and pick which one you want when you print (don't quote me on this as I haven't tried it yet). All said, this is more printer than we really need but the extra bells and whistles are really nice and I know there are more software things that I haven't even discovered yet. I could see this being a much better investment in anyone who runs their own home/small business and just wants an upgrade in the printer department because they actually print a lot of things. So if you have the budget for this printer, I can definitely recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A true All-in-one

    Posted
    JKhan
    • Tech Insider NetworkTech Insider Network

    Before this printer, I was happily using an Officejet 8600 Pro Plus, which at the time, was a top model. The 9025 is an improvement in every way. Whether color or B&W, it is very fast, and if printing in the wee hours, the silent mode is a great addition. My wife appreciates with that one. :-) Connecting to wi-fi was seamless. With my 8600, there was a widespread issue with the printer creating a static IP, and blocking connection. This looks to be repaired. The quality of the prints exceeds the 8600. Photos rival my Canon, which is a major plus. I'd often have to set-up separate printers for image quality. A major plus is the dual paper trays. Loading/unloading paper to exchange between standard paper and photo paper can be tedious. Having each loaded all the time eases my workflow, and makes it more likely to print pictures. A lost art... Duplex scanning is still on par. I do appreciate the added function of an "ID button" that prepares the printer for the dual sided task. The screen is smaller than the 8600, but it is much more responsive to touch. Very fluid. Now, the app. At first, I was unsure how I'd use the "smart task" feature, but it only took one recipe to find the value. I set-up a all-in-one smart task just for testing. While out and about, I found a recipe I wanted to try. I took a photo with my phone, sized the document through the app, and executed. It saved it directly to my Drive, sent it to me email and had a printed copy waiting for me when I arrived home. Could be overkill, but I find it assuring. The other functions of the app minimize going between different devices for functions. Once again, aided the workflow. I do miss my card reader, but the multifunction USB connector will definitely make do. At this moment, for my needs, I really do not have any negatives to report. It passed all my need-specific tests and is a worthy successor to my good ole 8600. I have yet to try the ink on demand, but if it is true to cost, I may sign up. Happy printing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Small Office All-in-One Printer

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network

    The HP OfficeJet Pro 9025 All in One printer was clearly designed for small office use and pretty much perfectly hits the mark. It offers the speed, paper handling, and features and functions usually found in more expensive color laser printers. It could easily and cost-effectively be installed instead of a mono laser printer and color printer combo. Did I say fast? It's really fast. Single sided black only documents print well above the 24pg/minute stated speed, I would guess closer to 30-35pgs/min. Text quality is excellent, even in draft mode. Color printing slows it down a bit, but it's still well within the spec'ed 20pg/min. Again, the color print quality is excellent. Rather elite performance for an inkjet printer. Didn't try a mac or iphone, but printing from Android, ChromeOS, or Windows was equally easy. With two 250 sheet trays, the 9025 provides excellent paper capacity. Both trays expand to handle up to legal size paper, and one tray can be dedicated to envelops or photo stock, while the other handles everyday printing paper. I tried printing on #10 envelopes, photo stock, 3x5 index cards, and larger 7x10 envelopes, all without problem. Copying and scanning are equally fast and versatile. The scanner scans both sides of the sheet in one pass, so there is no slowdown for duplex scanning. The 35 sheet ADF took both regular documents and a photo stack without issue. Scans can be stored as jpgs or pdfs and can be sent to a connected computer, email address, or a USB stick in the front facing USB port. Didn't really try the fax function as I don't really have much use for it anymore. Faxes can be printed or stored locally in the printer and printed later. There is an option to forward faxes to an email address or store to a network folder, which really makes it much more usable in a small office. Setup was a breeze. Control is through a 3" touchscreen with a very intuitive menu system. WiFi connected as soon as the SSID/Password was set, no problem, and the 9025 supports both 2.4 and 5Ghz bands, Yay! . The printer can also be connected through Ethernet or USB. The touchscreen can be used for standalone operation of the fax, scanner, printer and copier. There is an app, HP Smart, that is available for Android, IOS, Windows, and MacOS to control, monitor, and operate all the printer functions. And speaking of Android (my choice of phone os), the Smart app integrates nicely to make anywhere printing a reality. HP has done a really nice job of 'Cloudifying' the printer, so that it can directly access network folders, Google drive, Dropbox, and some others. I suspect the list will grow. It supports a 'print from anywhere' function through an email address which I did not configure or try; not too sure I like the idea of opening a spam portal, but it can be locked down to only certain source email addresses. There is also a 'Smart Tasks' facility which is kind of a macro facility. It allows common tasks with multiple actions to be automated into a single command (see, think "Macro"). There is also an 'apps' interface that I suspect may be used to provide even more functionality. The ink cartridges are high capacity. The 'xl' cartridges are about $90 a set list, and provide 1600 pages color or 2000 pages black, so about the same as a laser printer. HP has instituted an "Instant Ink" program, for a fixed monthly fee, you get so many pages/month printed, then they send you replacement cartridges. They claim it's up to half the cost of buying cartridges outright and certainly more convenient, but your mileage may vary. Overall, the HP OfficeJet Pro 9025 All in One printer really sets the bar for small office printers. Highly recommended, I don't think you will be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A light-weight solution with plenty of Features

    Posted
    Zunderwood
    • Tech Insider NetworkTech Insider Network

    It's been a few years since I've owned an HP printer, and I always appreciated their solid construction and their industry leading software. Form-wise, the HP 9025 is much different from what I've owned in the past. Weight-wise, it's very light. I'm used to printers that you could use as boat anchors. I'm sure HP redesigned their current line of printers from top to bottom to achieve these weight savings. While I appreciate not having to go to a Chiropractor every time I move a printer, components like the paper drawer just seem so flimsy. The 9025 is an All-in-One printer stocked full of neat features. To access these features, the 9025 has an accompanying Smart App for your Android or IOS phones. The App allows you to create Smart Tasks - which can be used at the Touch Screen on the printer or when using the Smart Task App. You can scan a document, email yourself a copy, or deposit a scanned document in Cloud Storage like Google Drive, Microsoft OneDrive, Box, DropBox, and others. This isn't a complete list of features, but I did have a chance to test these out: . Email an attachment to myself with the attachment originating from: o my phone's camera o HP 9025's scanner o File located in Google Drive, DropBox, OneDrive or others o Photos located on my phone or in Facebook or Instagram. . Save a photo or document o I set up two: OneDrive and Google Drive . Transfer a document (or photo) from one location to another. There's more, for sure. I played around with the scanner quite a bit, and it's quite fast. The document feeder seems small compared to other products I've owned, which means that some of the larger scans I'm expecting in the near future will have to be broken into smaller groupings. The 9025 has two document drawers each of which can handle 250 sheets of paper. The HP 9025 has a Touch Screen on the front side of the unit, and many (if not all) of the functions you can initiate using the phone-based Smart Tasks App can be accomplished using the Touch Screen. The Touch Screen, however, is painfully small. I recognize that someone with under 50-year old eyes might not care, but for me I plan to sit a pillow on the floor, while reading an on-line version of the HP 9025 manual with my extra powerful reading glasses - all to accommodate the small Touch Screen window. @@@@@@@@ Okay, I might be embellishing a bit. @@@@@@@ Scanning was one of HP's strongest suites in the past. Now you've less control over what it does. Remember when you could change Contrast and Brightness of individual pages after a document was scanned if the original suffered readability? I'm still looking for a way to do this with the 9025. Using the Smart Tasks App, your only scanner controls are: Black or Color, Resolutions from 75 to 300 (200 is default), and per Page Rotation (clockwise/counterclockwise), if necessary. There are other default options available that you can set if you connect to the 9025 using a web browser pointing to the 9025's I.P address. One nice feature of the document feeder is that it can scan both sides of a page simultaneously when scanning an original document. Yet, it defaults to 1-sided scanning. You can make it default to 2-sided, but only by connecting to the 9025's I.P address and making a change there. . I'm hoping this changes over time as it'sn't a practical approach for real-world scanning. Let's say for a minute that you're scanning a 10-page document where two of the pages have information front and back. If the scanner is set to 1-sided scanning, then you'll have to take steps to individually scan the back sides of those two individual pages after the batch has finished scanning. If you set the scanner to 2-sided scanning, then every page of the 10-page stack will have its front and back scanned and the resulting PDF file will have eight blank pages in the final document. It would be really great if the scanner app had an option to "Skip Blank Pages'. Problem solved. I'm pretty comfortable setting up new technology. After more than 30 years in I.T, I rarely break a sweat doing so. Not so with this unit. I fought for days trying to get the 9025 to email me a scanned document. By luck, I remembered that there's an issue with Two Factor Authentication (also known as 2-Step Verification). If you're not familiar with this, it's a security feature (I use Google's implementation) that helps ward off bad guys trying to hack into your account. I don't know how widely it's used, but I've been using it for years. To email a document from the HP 9025, the HP configuration software asks you to provide your login credentials. So, I provided my username and password to the configuration software. Once entered, I selected the Test option to see if it was set up properly. Each and every time the test would fail. The error message would simply tell me that either my credentials were wrong or that the target Google SMTP server might be down. What it doesn't tell you is that since you're set up to use Two Factor Authentication that you'll have to use a Google-provided'special password' that Google will issue you for this purpose. Once I realized that that's what was going on, I obtained my'special password', entered it into the configuration tool, and bang, the app was now happy. Well, almost. It was would work perfectly from the configuration tool, but won't work from the 9025's Touch Screen or the Smart Tasks App. Seems like I've more to research before this will be working seamlessly. Aside from the above issue, there's a cool option that allows to you send prints directly to your HP printer even if you're out of town. Go to the www.hpconnected.com web site, create an account if you don't already have one, and then add your new HP 9025 printer using the 'Add Printer' button. It then lets you assign the 9025 an email address that emails (with or without attachments) can be sent to. The website will make sure that the email name you've chosen isn't already in use by someone else. For example, let's say I named the email 'TooBigToLose'. The website will confirm that no one else is using that email name, and if all is okay your printer's newly assigned email address will be TooBigToLose@HPePrint.com. To try it out, just email a document of your choosing to that email address and watch it print transparently to your printer. The HPConnected website has other tools, too, like allowing you to specify who can send emails to that email address. One of the last things I wanted to talk about is the Instant Ink program. If you sign up for this program - and not all printers are capable of offering this service - communication between the ink cartridges and your HP 9025 printer will occur, and the information will be sent back to HP so they can monitor how many pages you've printed each month, and how much ink you've used. With that in mind, prices are tiered as such: Free Plan: $0 cost per month. You are limited to 15 printed pages free each month. Every 10 pages after that will cost you $1. Occasional Plan; $2.99 per month. You are limited to 50 printed pages each month. Every additional 15 pages will cost you $1 Moderate Plan: $4.99 per month. You are limited to 100 printed pages each month. Every additional 20 pages will cost you $1 Frequent Plan: $9.99 per month. You are limited to 300 printed pages each month. Every additional 25 pages will cost you $1 Let's assume you've signed up for the Occasional Plan, which for $2.99 a month you're allotted 50 free pages. If you print less than that a month, the balance of unprinted pages will be carried over to the next month - although the most carry-over balance you can accrue depends on your plan. So, the most carry-over balance for the Occasional Plan is 50 pages, 100 carry-over for the Moderate Plan, and 300 carry-over for the Frequent Plan. What's nice about these Instant Ink plans is you won't have to worry about ordering replacement ink because the printer is constantly communicating your ink status directly to HP. In short, they'll automatically ship you out replacement cartridges without any action on your part. I did read that they ship the cartridges out regular mail, so it can take as many as 10 days before the replacements reach you. Not sure how accurate that timeline is, but that could be problematic if you're real short on ink and have some big jobs to print out. I also read that the Ink program considers just one word on a page to be the same as a whole page of printed words. Consider all those times you've printed a two-page document that just happened to overflow to a third page where the third page has nothing but a page counter on it. Well, you've printed three pages to count against your monthly total. Or, consider the implications if you gave your family and friends your HP email address, and that they've been emailing you hundreds of photos and recipes from past family events. That can certainly eat into your monthly free page allocation. Overall, I'm favorable to this ink replacement plan. I typically spend $60-$80 a year on new ink cartridges, so even the Moderate Plan ($4.99) is a money saver for me. So, I'm not really complaining. I'm simply raising these issues because it's good to know the rules behind the plan. All in all, I'm impressed with this printer. Only time will tell how the Ink program will work for me, but I'm game to give it a good try.

    I would recommend this to a friend