Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $329.99

Customer rating

Rating 4.4 out of 5 stars with 588 reviews

87%would recommend to a friend.

Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 2 reviews

Page 1 Showing 1-20 of 588 reviews
  • Rating 5 out of 5 stars with 1 review

    Great printer for small office with few trade offs

    Posted .
    Pros mentioned:
    Ease of use, Office, Paper
    Cons mentioned:
    Loud, Screen

    I work out of a home office and, while I don't run through stacks of paper a month, I have periods where I need to print quite a bit in one go. More so, I have a need to scan stacks of documents regularly, so I find great use with document feeders. For my office needs I currently employ a HP OfficeJet 8600 Plus. Until I tested the OfficeJet Pro 9025. First thing, out of the box, this printer is bright, bearing a slight resemblance to the 7000 series OfficeJets with a two-tone color scheme of white and grey. The middle of the body is white, capped off with a grey lower paper tray and grey document feeder on top. It's a much sharper appearance than the grey/brown of the 6000 and 8000 series printers. Additionally, the design language is much sharper and more modern, foregoing the rounded, sometimes "bubbly" design language of the 8000 series in favor of boxier lines and 90 degree angles. It's very square and rectangular, and even features a flat top to the document feeder, which has historically carried a more rounded apperance. The new design language is very appealing, and seems more focused on function than form. It has a very purposeful, functional, and professional appearance to it. It also lends a more slimmed down look to the printer, which makes sense given that the overall box is indeed slimmed down by several inches. My 8600 was purchased because it supported fax, printing, scanning and copying, 2-sided printing, and a document feeder on top, but the machine is bulky and heavy. The 9025 manages to squeeze all this in to a smaller package, indicating some nice internal design efficiencies. While you don't move a printer around all that often once it's setup, moving between the 8600 Plus to the 9025 reveals quite a difference in weight. In size, the 9025 is the same height as the 8600 Plus, but squeezes a second paper tray into that space, and maintaining the same capabilities with the document feeder. Front to back and side to side, however, the 9025 bests the 8600 Plus by quite a bit. My 8600 Plus shared a desktop with my photo printer, and had only 19.5" wide and 20.25" deep to fit in. Because of the printer size, it had to face perpendicular to my other printer, with the output tray kept in most of the time to avoid bumping it. The 9025 fits facing parallel to my other printer with room to spare, and even with the output tray adding 6" to the depth, only sticks out .375" at the front. To accomplish this, it appears HP made some internal changes to the printer, stacking things a bit taller and further back in the box. The output tray sits a bit higher and a bit recessed into the case, and fits 2 paper trays beneath it compactly. The doc feeder on top also seems slimmed down a bit, allowing it to fit in the more compact design. The only issue I really have is with the power cord placement. If it were offset a bit, or even if HP included a right-angle cord, this printer could sit even further back. I do believe some sacrifices were made to accomplish the smaller and lighter design, and after playing with it for about 2 weeks now, I think it's apparent in the feel of some of the materials. First, the plastic on the 9025 feels more flexible and thinner than the 8600. When I open and close the doc feeder cover I feel like I am about to break it. This contrasts the 8600 which uses a latch to open and close, and feels better. Additionally, the overall feel of the 9025 is more plasticky than the 8600, and leads to some question of durability under heavier use or in environments with multiple people using it daily. Second, the print head has a spongy and less reassuring feeling when inserting printer cartridges. With the 8600 there is a tactile feel to the cartridges clicking into place, letting you know they seated properly. With the 9025 I found myself checking the cartridge a couple times to make sure it was in all the way. They also made squeaky sounds when I inserted and removed them, and though that might go away with time, it has not yet. They also sacrificed on the screen size with this model, opting for a smaller screen that is just over 1.5" tall and 2" wide, where the 8600 was about double the width. With all the features and apps being added to these printers, the screen size is really important, and I think this one is just too small for it's purpose. They also have a swipe down from the top feature to access settings and information, similar to a smart phone, and this menu is more challenging to read on the smaller screen. I do like the new mechanics for adjusting the screen angle, which doesn't require a button pinch of press, like my 8600, but I also believe this might be the reason for a little bit of movement when interacting with the screen. At first I thought there was a slight click action or sound when pressing a button on the screen, but it appears to just be the screen moving a bit under pressure. Moving beyond the look and feel of the new printer, from a performance perspective it does very well. Setting it up out of the box was really easy, thanks to the HP Smart software guiding through setup. Additionally, you can use the HP Smart app on your phone to setup the printer via bluetooth. I did run into issues connecting to the printer from just under 6 feet away, and found it woked best standing 2 feet or less in front of it. Once ink is inserted, the printer primes the cartridges, and I noticed it to be a bit quieter than the 8600 Plus, but also a bit higher pitched. My 8600 had a more mechanical sound to it when priming new cartridges, but I don't think this indicates any issues or performance problems. What was indicative of a change, though, was the sound and action when the printer wakes to print. The 8600 makes a loud, mechanical sound when it wakes to warm up, and takes a noticeably longer amount of time than the 9025. In contrast, the 9025 is quick and relatively quiet when waking to copy or print. Additionally, the 9025 is quieter during normal operation as well, whether printing, scanning, or copying, even on the document feeder. I found the print quality of the 9025 to be really good as well, providing crisp and clean colors, as well as sharp text, which my photo printer does not do so well with. I would still use my photo printer for high quality photo prints, since the color depth and quality of photos is great than the OfficeJet printers produce. That said, I have always found the OfficeJet printers to handle text prints very well, and the 9025 continues that trend. Running through a copy test, however, revealed some areas for improvement with the 9025. Using the standard HP test print, I copied on both the 8600 and 9025, and the 8600 seemed to provide a cleaner copy, producing sharper edges and slightly better color. Both printers struggled with the grey text at the base of the sheet, though, with the 8600 barely able to present something identifiable as text, and the 9025 providing only marginally better results. With the higher contrasting text both did fine, so it seems to be a struggle point with the lower contrast of the grey. 2 sided printing was also easy and clean, though speed of that did not seem noticeably faster than the 8600. I tried to capture some of the differences in print quality in one of the images I added, but it might be difficult to completely see them. One BIG thing I have been avoiding with the HP printers is the subscription ink plan. My fluctuation in usage means it won't really benefit me, and I am also not a fan of subscription services tied to my daily business needs. The ink being delivered as needed with Instant Ink is a cool idea, but I don't like the idea of HP tracking what I print, or making it more difficult for me to print if I decide to use a 3rd party cartridge. I have also read some issues with customer service around the subscription, with people having difficulty canceling, or getting potentially overcharged due to peak printing periods. I did decide to sign up for a trial of it through the website, and while I can see my usage and plan info, I haven't used it enough in the past 2 weeks to be able to review the service yet. Overall, I like this printer very much and am going to give it a shot as a daily replacement for my 8600 PLus, which is a big step for me. The compact size is a HUGE benefit for my office space, especially with it still including 2-sided printing, a doc feed, and the 2 paper trays. I wish the screen were about double the size, and I wish the feel of the plastic on it didn't feel as flexible or flimsy as it does. Because of those issues I want to drop half a star off the rating, but I still think this is a fine machine for someone who has a home business or work-from-home office that needs these features. Because I can't drop a half star, and I don't think it warrants 4 stars, I am leaving it as 5. It's fast, quiet, compact, light, and very functional, and I think it's definitely worth strong consideration.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great printer for nearly heavy duty office work

    Posted .
    Pros mentioned:
    Office, Paper, Set up
    Cons mentioned:
    Errors, Instructions

    Printer came in to which I measure a 19x15x19 inch box, well padded and everything so the printer inside stays safe during transport. Of course the printer outside the box itself, the footprint is 17” x 13”, and about 12” high I believe. This printer is best if it’s sat on its own small table or perhaps on a dresser, or average nightstand. I have mines on the far left of my corner desk where my desktop computer is on and it barely fits; the upper shelving of my desk will get in the way when it comes to opening the scanner lid. I can remove the shelving or, set this elsewhere where there is room (like it’s own small table). Just be sure to have enough space. This is not your usual short or compact desk jet printer. Of course I followed the instructions in the correct order; installing the ink was tricky. When opening the compartment door, and installing the ink, I made sure I pressed everything all the way in, and by the diagram there illustrates a click icon. There wasn’t much of a noticeable click, but a soft one. Closed the compartment door, then I get an error of a “print head” missing and to correct or reinstall the ink. I uninstalled and reinstalled twice, and finally got it to work. I did all the setting up of the printer through the HP smart app, and everything works well and printed out a test page, and other stuff (resumes and coupons). Fine print quality and impressive overall over the previous older deskjet printer I have (which is also HP). And I’m all printing wirelessly over WiFi. It’s visible on my phone, tablet, and desktop and laptop computer. The paper loading tray is easy to use to reload paper, and I’m sure the ink will last longer through more printing until comes the time to replace. I believe this HP printer is a great investment and, from a standpoint this looks to be an office machine, either good for work in an office setting or casual work done from home (homework, photos, etc).

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A solid workhorse

    Posted .
    Pros mentioned:
    Office, Scanning, Set up
    Cons mentioned:
    Screen

    I have been using HP Inkjet printers for years and have been fairly satisfied with the performance and quality of their printers. I currently own a Officejet Pro 8710 printer and love it. Having never seen the HP OfficeJet Pro 9025 All-in One printer as it was sent to me as a pre-release item to be reviewed, I was expecting to see another version of my 8710, but this printer was altogether different looking. I has a much more business like appearance similar to the HP Officejet Pro 7740. Setup was fairly straightforward. After removing the packing materials and powering on the printer, I opened the front and installed the ink cartridges. I downloaded the HP Smart app to my phone following the included instructions. Evidently this printer is so new that you have to download a new, yet to be released version of the smart app. From the software you select add a printer and the app walks you through the process. Within 10 minutes, the printer was up and running. The display asked me to do a scanner alignment which first prints an alignment document which you place on the scanning bed. The small screen prompts you to continue and quickly performs it’s alignment. Now for the specs: Much like any decent all-in-one, the HP Officejet Pro 9025 can print, copy, scan and FAX. It prints up to 24 ppm black, up to 20 PPM Color. This beats my Officejet Pro 8710 by 2 pages per minute. It can do 2 sided copy and scan and has optical character recognition capability. It also has two 250-sheet input trays which is excellent (my 8710 only has 1. The output tray can hold up to 100 sheets. Based on these specs, it seems more equipped for heavy duty office work rather than occasional home office use. My one gripe is the 2.75” screen (I had to measure it diagonally since the spec wasn’t listed in the printer setup materials or on the box). The screen seems small and it is a little hard to read at certain angles. Performance wise it did very well. I know it is only 2 PPM faster than my current printer, but it seemed a lot faster. It also seemed a lot mor sturdy while printing without the swaying my 8710 seems to do when printing lines of text. As expected, the print quality is excellent, both in black and white and color. Litter to know bleeding occurred even when printing a photo on regular printer paper. This printer is also “Instant Ink” ready. HP Instant ink is a plan you can sign up for that charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink. I have never signed up for this service, but I can see it being good if you do a lot of printing. I am very impressed with the quality and performance of the HP Officejet Pro 9025. Since it is not a released product as of this review I have no idea what it costs, so I can’t give an opinion on it’s value proposition is, but it is a solid performer.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Works perfectly for our at home use while we telework during this time. No issues so far.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great all around printer, scanner and fax machine

    Posted .
    Pros mentioned:
    Ease of use, Paper, Scanning

    HP makes quality products, and this HP OfficeJet Pro 900 is no exception. I use this printer for personal, school and a home business. My kids do online schooling at home, which they frequently scan and print documents. The All-in-one printer, software, and apps are designed to save time. It is fast and hands-free with two-sided printing and scanning. The auto-feeder is easy to use, place the document(s) on top of the feeder slot, the scanner will beep once notifying the document are inserted correctly, and finally press the scan button on the touchscreen, mobile device app or the computer software. The auto-feeder can hold up to 35 pages, and can be scanned 2-sided. Wow! This is a fast scanner. The OfficeJet Pro is very convenient when working at multiple locations. Its software, apps, and online features allow the freedom for cloud printing via Wi-Fi or cellular. Using the HP Smart app, one can quickly access and print documents/images from Dropbox and Google Drive. There is the option to save a scanned document to an HP Smart folder onto a cloud file hosting server (Dropbox, Google Drive, One Drive, Box, Evernote, and even Quickbooks). To do this is very simple, create a "Smart Task" on the HP Smart app, select one of the above cloud file storage service, log in, accept an agreement, name the task and click save/done. After creating a Smart Task, or many Smart Tasks, this will be a time saver because, with a few steps, one can print in a specific format/setting, send a file via email, or save to the selected cloud storage. When documents are scanned using Smart Tasks, there is an option to save it as editable and searchable. Having document files save as searchable saves me a lot of time from opening many similar docs to finding the one I need. The Smart Task is available on a computer and the mobile app. HP printing is also possible via an email address. With a private email address for the printer, one can print by sending email messages to the printer. If desired, one can even share this email with friends and family. When there is a print from an email, it prints any attached file(s) and a final page with email context. Taking a photo with a mobile device and using the HP print email allows printing from virtually anywhere. Very convenient! The printer has two paper trays which make refills less frequent or when using two different types of paper. On the main tray I have the regular white paper, and on tray 2 I sometimes have elegant paper. To print using paper in tray 2, select the preference in the printing setting and change the paper source to tray 2. When it comes to the ink supply, there is two option: buy the cartridge when it runs out or subscribe to HP Instant Ink plan. When the printer is set up with a plan, and the printer anticipates that ink level is low, it automatically orders new ink cartridges. I am satisfied with the printing, scanning, and software of the OfficeJet Pro 9025. The Smart Tasks app has saved me a lot of time by automatically saving to a cloud service. It makes it easy for me to work on any computer and have my files accessible.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Small Business Powerhouse

    Posted .
    Pros mentioned:
    Office, Paper, Scanning

    The HP 9025 rocks and suits my small business to a T. Without dragging you into a 5 paragraph rambling review, here's the jist; I run a home office for my small business. I print 250-300 pages/month. 100% documents, no photos. I can load a whole ream of paper into the 9025 as to opposed a fingers width in my HP Tango. The print quality in both black/white and color is fantastic. I don't print photos so can't speak to that. My only complaint is that even with multiple redundant systems in place to prevent dropped WiFi signals, 1/2 the time I send from my phone and the printer is asleep, unavailable, disconnected, etc. Would be nice to have everything work 100% but a restart of the printer gets it all going again. Scanning, perfect. Copying, perfect. Printing documents, perfect. HP Instant ink, not subscribed; I'll order ink when I'm ready and print per-page monthly as needed - ie: I'll let you know and you can ship accordingly:)

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Nice printer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Super happy with this printer, good price and also lite

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Fast Print/Scan, Picture Quality Average

    Posted .
    Pros mentioned:
    Paper, Scanning, Set up
    Cons mentioned:
    Loud

    I was looking for a printer that could printer multiple pages quickly due to the amount of work I do. I decided to get the HP OfficeJet Pro 9025 and unfortunately it only met half my needs. I am disappointed at the sacrifices HP made choosing Quantity over Quality. It prints fast however all other qualities fall very short. Pros: Fast Print Fast Scanning 5G WIFI Color Touchscreen Phone App 2 Paper Trays Print Out Holder able to hold large print out stacks USB connector in front Easy Access to Printer assemblies for paper jams Laser ink Jet Cartridges are cheap Cons: Difficulty printing certain font styles Photo Print low to average quality Uses Laser Jet instead of Ink Jet Cartridges Noisy when Prints Bulky ::Setup / Install:: The setup and install of the printer was fairly easy, you can configure from the color touchscreen or the phone app. Also if you wish to install via the computer you will need to go to HP site to download the software to run. It does not come with any software packaged, you need to either go online or use the phone store app to grab. ::Print Quality:: Printing text based documents, scanned item (Non Picture), booklets are very fast and quality is decent. Decent due to some font styles appear incorrectly when printing. It is also very noisy to be sure not to print during odd hours of the night. Pictures come out faded, low quality and inaccurate color saturation. More then likely due to the limitations of a laser based versus inkjet ink cartridges. This printer is definitely meant for someone who prints documents on standard font styles and need large quantities printer. Overall I would recommend this for anyone who is looking to print large amount of documents in a short time. The cartridges are cheap and great for text based prints. However if looking to print anything graphical, avoid this printer and go with another printer. The quality is very low / average, passable for flow chart / graphs but that's about it.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect workhorse

    Posted .
    Pros mentioned:
    Office, Set up

    I definitely wasn’t expecting to be wowed by a printer. That is, until I got this one. Once I managed to get everything set up it was a breeze to work with. Great features, expected quality printing as expected from HP...and can handle any heavy use printing you throw it’s way. Definitely a great workhorse for your office space needs. It’s big though so if you’re in the available space you have for a printer then this may be a problem for you (but it’s worth it to get creative with your setup!).

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Small Office All-in-One Printer

    Posted .
    Pros mentioned:
    Ease of use, Office, Paper

    The HP OfficeJet Pro 9025 All in One printer was clearly designed for small office use and pretty much perfectly hits the mark. It offers the speed, paper handling, and features and functions usually found in more expensive color laser printers. It could easily and cost-effectively be installed instead of a mono laser printer and color printer combo. Did I say fast? It's really fast. Single sided black only documents print well above the 24pg/minute stated speed, I would guess closer to 30-35pgs/min. Text quality is excellent, even in draft mode. Color printing slows it down a bit, but it's still well within the spec'ed 20pg/min. Again, the color print quality is excellent. Rather elite performance for an inkjet printer. Didn't try a mac or iphone, but printing from Android, ChromeOS, or Windows was equally easy. With two 250 sheet trays, the 9025 provides excellent paper capacity. Both trays expand to handle up to legal size paper, and one tray can be dedicated to envelops or photo stock, while the other handles everyday printing paper. I tried printing on #10 envelopes, photo stock, 3x5 index cards, and larger 7x10 envelopes, all without problem. Copying and scanning are equally fast and versatile. The scanner scans both sides of the sheet in one pass, so there is no slowdown for duplex scanning. The 35 sheet ADF took both regular documents and a photo stack without issue. Scans can be stored as jpgs or pdfs and can be sent to a connected computer, email address, or a USB stick in the front facing USB port. Didn't really try the fax function as I don't really have much use for it anymore. Faxes can be printed or stored locally in the printer and printed later. There is an option to forward faxes to an email address or store to a network folder, which really makes it much more usable in a small office. Setup was a breeze. Control is through a 3" touchscreen with a very intuitive menu system. WiFi connected as soon as the SSID/Password was set, no problem, and the 9025 supports both 2.4 and 5Ghz bands, Yay!. The printer can also be connected through Ethernet or USB. The touchscreen can be used for standalone operation of the fax, scanner, printer and copier. There is an app, HP Smart, that is available for Android, IOS, Windows, and MacOS to control, monitor, and operate all the printer functions. And speaking of Android (my choice of phone os), the Smart app integrates nicely to make anywhere printing a reality. HP has done a really nice job of 'Cloudifying' the printer, so that it can directly access network folders, Google drive, Dropbox, and some others. I suspect the list will grow. It supports a 'print from anywhere' function through an email address which I did not configure or try; not too sure I like the idea of opening a spam portal, but it can be locked down to only certain source email addresses. There is also a 'Smart Tasks' facility which is kind of a macro facility. It allows common tasks with multiple actions to be automated into a single command (see, think "Macro"). There is also an 'apps' interface that I suspect may be used to provide even more functionality. The ink cartridges are high capacity. The 'xl' cartridges are about $90 a set list, and provide 1600 pages color or 2000 pages black, so about the same as a laser printer. HP has instituted an "Instant Ink" program, for a fixed monthly fee, you get so many pages/month printed, then they send you replacement cartridges. They claim it's up to half the cost of buying cartridges outright and certainly more convenient, but your mileage may vary. Overall, the HP OfficeJet Pro 9025 All in One printer really sets the bar for small office printers. Highly recommended, I don't think you will be disappointed.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awsome printer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was replacing a HP OfficeJet Pro 8610 that I just wore out. This new printer is smaller, quieter, and the scanner to PDF is much better quality. Substantially faster start up. Took about half an hour to set it up and I started to get frustrated but then everything just worked. I have been happy with HP printers historically but this is a definite improvement. I was so happy I replaced a working printer at my beach condo with a HP OfficeJet 9015 that took about 10 minutes to set up with my recent experience. I definitely suggest this line of printers for homw use, you will be happy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good but expected more like auto 2-sided printing

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    The HP Pro 9025 printer is a good nit but for the $300-plus price I would have expected this to have automated 2-sided print capabilities as opposed to feeding each page to get the back of the first page printed. Cumbersome, slows print jobs and this was not mentioned when I made the purchase. Unlikely I would have made the purchase had I known this.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I like it because I can use the app on my phone, wirelessly connect to all my devices in the house but I have some issues to fax and scan a lot of papers. I haven't had time to call customer service to figure it out

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A light-weight solution with plenty of Features

    Posted .
    Pros mentioned:
    Paper, Scanning, Set up
    Cons mentioned:
    Screen

    It’s been a few years since I’ve owned an HP printer, and I always appreciated their solid construction and their industry leading software. Form-wise, the HP 9025 is much different from what I’ve owned in the past. Weight-wise, it’s very light. I’m used to printers that you could use as boat anchors. I’m sure HP redesigned their current line of printers from top to bottom to achieve these weight savings. While I appreciate not having to go to a Chiropractor every time I move a printer, components like the paper drawer just seem so flimsy. The 9025 is an All-in-One printer stocked full of neat features. To access these features, the 9025 has an accompanying Smart App for your Android or IOS phones. The App allows you to create Smart Tasks – which can be used at the Touch Screen on the printer or when using the Smart Task App. You can scan a document, email yourself a copy, or deposit a scanned document in Cloud Storage like Google Drive, Microsoft OneDrive, Box, DropBox, and others. This isn’t a complete list of features, but I did have a chance to test these out: • Email an attachment to myself with the attachment originating from: o my phone’s camera o HP 9025’s scanner o File located in Google Drive, DropBox, OneDrive or others o Photos located on my phone or in Facebook or Instagram. • Save a photo or document o I set up two: OneDrive and Google Drive • Transfer a document (or photo) from one location to another. There’s more, for sure. I played around with the scanner quite a bit, and it’s quite fast. The document feeder seems small compared to other products I’ve owned, which means that some of the larger scans I’m expecting in the near future will have to be broken into smaller groupings. The 9025 has two document drawers each of which can handle 250 sheets of paper. The HP 9025 has a Touch Screen on the front side of the unit, and many (if not all) of the functions you can initiate using the phone-based Smart Tasks App can be accomplished using the Touch Screen. The Touch Screen, however, is painfully small. I recognize that someone with under 50-year old eyes might not care, but for me I plan to sit a pillow on the floor, while reading an on-line version of the HP 9025 manual with my extra powerful reading glasses – all to accommodate the small Touch Screen window. (Okay, I might be embellishing a bit.) Scanning was one of HP’s strongest suites in the past. Now you have less control over what it does. Remember when you could change Contrast and Brightness of individual pages after a document was scanned if the original suffered readability? I’m still looking for a way to do this with the 9025. Using the Smart Tasks App, your only scanner controls are: Black or Color, Resolutions from 75 to 300 (200 is default), and per Page Rotation (clockwise/counterclockwise), if necessary. There are other default options available that you can set if you connect to the 9025 using a web browser pointing to the 9025’s I.P address. One nice feature of the document feeder is that it can scan both sides of a page simultaneously when scanning an original document. Yet, it defaults to 1-sided scanning. You can make it default to 2-sided, but only by connecting to the 9025’s I.P address and making a change there. . I’m hoping this changes over time as it’s not a practical approach for real-world scanning. Let’s say for a minute that you’re scanning a 10-page document where two of the pages have information front and back. If the scanner is set to 1-sided scanning, then you’ll have to take steps to individually scan the back sides of those two individual pages after the batch has finished scanning. If you set the scanner to 2-sided scanning, then every page of the 10-page stack will have its front and back scanned and the resulting PDF file will have eight blank pages in the final document. It would be really great if the scanner app had an option to “Skip Blank Pages’. Problem solved. I'm pretty comfortable setting up new technology. After more than 30 years in I.T, I rarely break a sweat doing so. Not so with this unit. I fought for days trying to get the 9025 to email me a scanned document. By luck, I remembered that there's an issue with Two Factor Authentication (also known as 2-Step Verification). If you’re not familiar with this, it’s a security feature (I use Google’s implementation) that helps ward off bad guys trying to hack into your account. I don’t know how widely it's used, but I’ve been using it for years. To email a document from the HP 9025, the HP configuration software asks you to provide your login credentials. So, I provided my username and password to the configuration software. Once entered, I selected the Test option to see if it was set up properly. Each and every time the test would fail. The error message would simply tell me that either my credentials were wrong or that the target Google SMTP server might be down. What it doesn’t tell you is that since you are set up to use Two Factor Authentication that you’ll have to use a Google-provided ‘special password’ that Google will issue you for this purpose. Once I realized that that’s what was going on, I obtained my ‘special password’, entered it into the configuration tool, and bang, the app was now happy. Well, almost. It was would work perfectly from the configuration tool, but won’t work from the 9025’s Touch Screen or the Smart Tasks App. Seems like I have more to research before this will be working seamlessly. Aside from the above issue, there is a cool option that allows to you send prints directly to your HP printer even if you’re out of town. Go to the www.hpconnected.com web site, create an account if you don’t already have one, and then add your new HP 9025 printer using the ‘Add Printer’ button. It then lets you assign the 9025 an email address that emails (with or without attachments) can be sent to. The website will make sure that the email name you’ve chosen isn’t already in use by someone else. For example, let’s say I named the email ‘TooBigToLose’. The website will confirm that no one else is using that email name, and if all is okay your printer’s newly assigned email address will be TooBigToLose@HPePrint.com. To try it out, just email a document of your choosing to that email address and watch it print transparently to your printer. The HPConnected website has other tools, too, like allowing you to specify who can send emails to that email address. One of the last things I wanted to talk about is the Instant Ink program. If you sign up for this program – and not all printers are capable of offering this service – communication between the ink cartridges and your HP 9025 printer will occur, and the information will be sent back to HP so they can monitor how many pages you’ve printed each month, and how much ink you’ve used. With that in mind, prices are tiered as such: Free Plan: $0 cost per month. You are limited to 15 printed pages free each month. Every 10 pages after that will cost you $1. Occasional Plan; $2.99 per month. You are limited to 50 printed pages each month. Every additional 15 pages will cost you $1 Moderate Plan: $4.99 per month. You are limited to 100 printed pages each month. Every additional 20 pages will cost you $1 Frequent Plan: $9.99 per month. You are limited to 300 printed pages each month. Every additional 25 pages will cost you $1 Let’s assume you’ve signed up for the Occasional Plan, which for $2.99 a month you are allotted 50 free pages. If you print less than that a month, the balance of unprinted pages will be carried over to the next month – although the most carry-over balance you can accrue depends on your plan. So, the most carry-over balance for the Occasional Plan is 50 pages, 100 carry-over for the Moderate Plan, and 300 carry-over for the Frequent Plan. What’s nice about these Instant Ink plans is you won’t have to worry about ordering replacement ink because the printer is constantly communicating your ink status directly to HP. In short, they’ll automatically ship you out replacement cartridges without any action on your part. I did read that they ship the cartridges out regular mail, so it can take as many as 10 days before the replacements reach you. Not sure how accurate that timeline is, but that could be problematic if you’re real short on ink and have some big jobs to print out. I also read that the Ink program considers just one word on a page to be the same as a whole page of printed words. Consider all those times you’ve printed a two-page document that just happened to overflow to a third page where the third page has nothing but a page counter on it. Well, you’ve printed three pages to count against your monthly total. Or, consider the implications if you gave your family and friends your HP email address, and that they’ve been emailing you hundreds of photos and recipes from past family events. That can certainly eat into your monthly free page allocation. Overall, I’m favorable to this ink replacement plan. I typically spend $60-$80 a year on new ink cartridges, so even the Moderate Plan ($4.99) is a money saver for me. So, I'm not really complaining. I'm simply raising these issues because it’s good to know the rules behind the plan. All in all, I’m impressed with this printer. Only time will tell how the Ink program will work for me, but I’m game to give it a good try.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great unit until...

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought this HP printer because we started to work from home and needed a printer with a document feeder. It performed well until the document feeder jammed and several small parts were ejected and broken. It was just one day past the non-returnable deadline, but with our local Best Buy being understanding, we were able to exchange it due to the extenuating circumstance. So far, so good with the replacement! (time will tell) Five stars if it wasn't for that situation. 5 stars to our local Best Buy store for excellent customer service!

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Difficult to set up

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    This is a single home use all in one and it is extremely difficult to set up and use. Still having problems setting up a scan to email option and it requires numerous driver downloads. I’m going to need to have Geek Squad either come to home to set it up fully or have them walk me through it over the phone. Either way it’s taking way too much time to set it up to do basic functions on my home network

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Easy Setup and Great printouts

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The HP OfficeJet Pro 9025 has a smaller form factor than my previous all-in-one which is nice because it eats up less of my desk space. I have had no problems connecting to my various devices (laptops, pcs, tablets, phones) all running different OS versions. The print outs are fast and very clean.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice all in one unit.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Looked at the 9010 and 9020 but did not like the fact that they do not have an adjustment for paper in the tray and that is just asking for paper jams. The 9025 does have an adjustment. That was a "biggie" for me.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Home Copier/Printer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    This is a very good home copier/printer. I do wish that I had been able to shop in person but due to the Covid Virus situation I was not able to do so. I would most likely have selected a different model. The HP Pro 9025 does not permit coping legal to legal size as my previous HP 8600 did.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A true All-in-one

    Posted .
    Pros mentioned:
    Ease of use, Paper, Scanning
    Cons mentioned:
    Connections

    Before this printer, I was happily using an Officejet 8600 Pro Plus, which at the time, was a top model. The 9025 is an improvement in every way. Whether color or B&W, it is very fast, and if printing in the wee hours, the silent mode is a great addition. My wife appreciates with that one. :-) Connecting to wi-fi was seamless. With my 8600, there was a widespread issue with the printer creating a static IP, and blocking connection. This looks to be repaired. The quality of the prints exceeds the 8600. Photos rival my Canon, which is a major plus. I'd often have to set-up separate printers for image quality. A major plus is the dual paper trays. Loading/unloading paper to exchange between standard paper and photo paper can be tedious. Having each loaded all the time eases my workflow, and makes it more likely to print pictures. A lost art... Duplex scanning is still on par. I do appreciate the added function of an "ID button" that prepares the printer for the dual sided task. The screen is smaller than the 8600, but it is much more responsive to touch. Very fluid. Now, the app. At first, I was unsure how I would use the "smart task" feature, but it only took one recipe to find the value. I set-up a all-in-one smart task just for testing. While out and about, I found a recipe I wanted to try. I took a photo with my phone, sized the document through the app, and executed. It saved it directly to my Drive, sent it to me email and had a printed copy waiting for me when I arrived home. Could be overkill, but I find it assuring. The other functions of the app minimize going between different devices for functions. Once again, aided the workflow. I do miss my card reader, but the multifunction USB connector will definitely make do. At this moment, for my needs, I really do not have any negatives to report. It passed all my need-specific tests and is a worthy successor to my good ole 8600. I have yet to try the ink on demand, but if it is true to cost, I may sign up. Happy printing.

    I would recommend this to a friend