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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1768 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,768 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Copy and fax perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest printer I ever had good quality ink last long perfect for office or home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very easy to set up and works very well for all tasks; printing, copying faxing,etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it was easy to set up and link to our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all in one printer. And with HP+ getting the ink is a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, working fine. Have been using for scanning also and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Very good ink consumption. Haven’t printed pics yet but all other prints are very clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 3 of these. So that should tell you my opinion of the product. Love the ease of set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fast..but at what cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly user friendly in the slightest. I've had to turn it off and on a few times from it just not wanting to print at all. Nothing wrong with the printer according to the app but there's 7 documents that refuse to print under the original port. I had to make a copy and use that one. Faxes stopped coming through as well. I wouldn't recommend getting this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can print papers and also photos really good printer I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works as advertised. I like the printing capabilities. It’s louder than the HP 8720 and doesn’t appear as sturdy, but has worked very well so far. Love the 1-pass scanning capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Printer jams continually

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy an HP printer again. When it works, the images are clear and I have no problem with the quality or speed of the documents. However, the paper jams about every 3rd print job. The time it takes to clear the jams and have the printer go through it's "restart cycle" negates fast print time that it has. It's such a hassle not knowing whether your print job will be completed, or if you will have to clear the jam and try again, and again, and again. (I even used a brand new ream of paper, to see if that would help. It didn't). From now, I will stick with Epson printers.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear your printer has experienced such frequent paper jams. I can wholly understand why this level of unreliable printing would quickly become aggravating, especially considering you like the print quality when the device works properly. I want to help you get your printer working to your satisfaction, so I’ll offer some resources aimed at reaching that goal.

      First, if you haven’t done so already, I recommend that you follow a guide on our support site to clearing and avoiding paper jams:
      - support.hp.com/us-en/document/c06201289

      If you’ve already taken the steps in that guide and the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is super fast, efficient and I love all of the great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has all the features that I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed several features that I could not find on other printers. This one offers every thing,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp office jet pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same model last year - unfortunately after 60,000 pages it died. I did not deviate from the model for the replacement since it is still the best option for me for the type of work I do. Just be sure to purchase the extended warranty plan from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a basic scanner/printer from HP, and since I work from home this one was a little hard to set up but worked well at the end. It’s super easy and comes with an awesome downloadable app that easily lets you scan documents to your computer PDF or even email. Tracks you ink usage. When I purchase they have this special when you register to make it cheaper to get ink. It tracks how much you print and will mail ink at your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had HP printers my co-worker talked me into getting an Epson Printer. This was the biggest mistake I made. I went back to BestBuy to exchange it was quick and easy. As for setting up my printer since I telework from home it was so easy and HP customer service is great. The printer is study and prints quickly it’s the average printing noise and the color is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and very easy to set up. Happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer scanner combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tha fact that its wireless or wired. Can print from anywhere with all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up and learn to use. I was printing from all my devices in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints and scans fast! I haven’t had trouble since a month ago that I purchased it.

    No, I would not recommend this to a friend