Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,769 reviews
  • Rated 1 out of 5 stars

    Fast..but at what cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly user friendly in the slightest. I've had to turn it off and on a few times from it just not wanting to print at all. Nothing wrong with the printer according to the app but there's 7 documents that refuse to print under the original port. I had to make a copy and use that one. Faxes stopped coming through as well. I wouldn't recommend getting this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is great it’s always ready for me to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks adequate ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performer but not impressed with the Instant Ink included. After printing just a few pages, I received a low ink level message. Will not be subscribing to the Instant Ink subscription after the 6 month trial expires.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent HP Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Prints pages fast and with very bright colors.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Everybody needs two paper trays!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, fast, and that 2nd paper tray is everything!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best inkjet printer I’ve ever owned still trying to learn how to setup the fax.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the Ethernet port and how fast it prints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this printer in my office for the last year and just bought another for home use. Best printer I have owned, although not perfect. The separate tray for envelopes doesn't always feed correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints ink on paper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer....wow. Like, whoa. Typing on my laptop, click on a button with a printer on it...the printer puts the image from my screen onto paper. And the printer is in THE OTHER ROOM! A wireless printer!! This indeed is the greatest country in the northern half of the Western Hemisphere.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP 9025

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time very easy to set up. So far has been doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Really nice copy machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is amazing. It meets everything I was looking for in a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised, does the job. easy to use and good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, does the job. easy to use and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice printer/scanner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well and allows for large stacks of paper feed, but the scanner is a bit tricky. Not so intuitive as to how to send a PDF from the printer to the scanner. Also, a bit larger than our previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has an affordable price. Bestbuy shipping is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up for wireless use and multiple computers.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy when printing. Also shakes alot when printing. Touch screen too small. Last unit I owned was a HP 8720 which I loved just went dead after almost 4 years at an average of 1200 printing 1200 pages monthly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is newer really better?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replacing an HP OfficeJet Pro 8740 with roughly the same features. The 9025e is noisier that the 8740 in the print mode, otherwise it prints fine. It is in the scanning feature that one realizes that newer is not necessarily better. Document scanning is much slower and the editing feature is cumbersome and lacks the ease of adjusting found in the earlier model. Scanning and editing, e.g. a twenty page document with text and color graphics, can be a time-consuming and frustrating affair. The designers should have planned for a higher resolution of at least 600 dpi for documents that combine text with colored photographs. Rather disappointing,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    the best printer I have owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was excellent. this printer prints in high speed and clear copies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Efficient. Perfect upgrade. I can print from all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best printer I had ever buy I will buy it again

    I would recommend this to a friend