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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1769 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,769 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, speedy, quiet great price ink is substantial

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great overall quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed. User friendly. Great print quality. Good apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for plain paper printing, useless for fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third HP OfficeJet Pro printer I’ve owned, and the first one I’ve wanted to throw out the window. Printing on plain paper from tray one mostly works fine, though the too-short output tray with its angled backstop sometimes results in paper landing on the floor. The bigger problem arises when you want to print business cards, brochures on glossy paper, note cards and invitations on thick paper, photos, or anything on fancy paper. For these, you need to use tray two, as tray one only accommodates plain paper. Since tray two lacks an adjustable length guide, paper feeding is extremely inconsistent. I’ve found that the distance from the top margin to where the printing starts can vary up to 3/4" page by page, and printing is often skewed diagonally no matter how carefully you’ve set your side guides. This renders the printer useless for printing business cards or anything that requires consistent positioning. Test pages printed on plain paper from tray one come out perfectly every time, while the tray two printouts of the same documents are all over the place. I’ve tried it with official HP paper and other common brands like Avery with no success, wasting hundreds of sheets of paper in the process. If all you ever do is print stuff on plain paper, you’ll probably be happy with this thing, but don’t count on ever using it for anything special. Truly bad product design from a company I’ve been happy with until now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear print pages Prints fast...good value at ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Reliable, excellent quality copies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, wifi printing is great. The printer looks real nice too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two False Starts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 printers before I got one that would work. The first two would not work out of the box. Must have been a bad week at HP. Very frustrating to have to lug two printers back to Best Buy. The purchase took over a 45 days to complete. Although I recommended it, it was with strong reservations. HP has performed very poorly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 8170 was starting to show it's age and not functioning properly so I decided to look for a new OfficeJet All-In-One and purchased this model because it has dual trays. This printer uses HP Smart making it easy to do all tasks using the HP Smart app. This is not the best or the worst printer but it works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great large printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and great quality. I highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment ever! Quick quality printing!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    FAST!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer! Ir works great and super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is a little pricey but great quality and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer copier. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer exceeded all my expectations and very easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very fast printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printer works great it is fast and works great on wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home or office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home or office use. Easy for anyone to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smooth and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy scanning and printing.... although ran out of black ink already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all purpose printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had an older version of this printer. This can scan from the feeder both sides of a document. This was a major factor in buying. Seems like slightly better ink cartridges than lesser models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get price for an office workhorse. Great value for a 3 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ease of use scanning and printing. Still learning.

    I would recommend this to a friend