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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1768 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,768 reviews
  • Rated 5 out of 5 stars

    HP Officejet Pro 9025e is a Thumb's Up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've only had this printer for a short while, I really like it. I especially like the scanner, which is the primary reason I bought this model. The software works well and is easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    INK EXTORTION

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANY HP PRINTER. THEY'VE CHANGED IT SO YOU HAVE TO USE HP INK AND NOW IF YOU CHANGE OUT ONE OF THE COLORS YOU CAN'T USE THE REST OF THE OTHER COLORS. IT'S EXTORTIVE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Officejet Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy HP printers and computers. Always a big selection at Best Buy. Sales people usually help out with details about the models !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer full set of features to meet any home business needs comfortably. The scan and copy features work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent printer. I have bad luck with printers and never had any printer work smoothly for me. Although it did better that other printers I own in the past, I still occasionally have issues, weird crashes and freezes. Firmware is up-to-date. Their drivers just don't seem as good on Mac and won't find the printer occasionally when it's online. Never had any issues from a Windows device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched printers after ours died and found good reviews of this printer. It has not disappointed! I just wish it was easier to speak to someone at HP in person rather than only being able to "chat".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a new printer, it seems they make them cheaper with more plastic. However, it gets the job done-that’s what counts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger capacity paper trays, but it is a little slow to copy color pages. Great value for the money. Love the wireless printing feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A pain to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I use an iMac. This is the 3rd hp printer I have had in the last few years. I found the instructions very poor. I think it intended to be a plug and play. It was not. I spent about an hour with customer service to finally get it to work. Now that it works it seems to be fine. I don't like the short flat bed scanner but it has a page feeder which will take legal size pages to scan. The ink is expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Office jet pro 9025e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this printer a little challenging to get the software working as expected. With some tech help, i was able to get it functioning as i expected it should. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having to work thru the differences from the old printer to the new one but we seem to be getting the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one printer, copier, scanner and fax. There are some features I haven't used yet, like doing things from my phone. But at least I know it's available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new printer that would stay connected to the wireless and this one does. I had gotten away from HP in the past because of poor quality in the cheap printers but this one is great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Hp alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color output and reasonable speed for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very noisy like rattling noise when printing. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new printer. It meets our printing needs and connected easily to our home wifi network. Scanning is simple. I would recommend it to anyone for home or light business work.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Noisy and Scan to Network is terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really must buy this, purchase some ear plugs to go with it. The noise is from the screeching as it prints on paper. Option B, put it in a closet with the door closed and figure a way to shoot the paper out. It really is that bad. I setup scan to network. It works maybe half the time. Other times it states, job in progress, please try again later. A reboot sometimes fixes this, other times even a reboot displays the same error. I am VERY let down after paying for the 'better' model of the HP OfficeJet Pro line. I'll return this ASAP.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Britt.

      I’m so sorry to hear you’ve encountered trouble with noisy printing and your printer’s scanning function. The noise as well as inconsistency with the scanner indeed sounds frustrating. Given that, let’s see whether I can point you toward some helpful resources.

      First, you can find troubleshooting guides (including one on scanning issues) as well as user manuals, video tutorials, software updates and other materials for your printer here:
      - support.hp.com/us-en/product/hp-officejet-pro-9020-all-in-one-printer-series/23918456/model/23918457

      I’ll also offer some explanation about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. If you’ve not done so already, I recommend placing the printer on a padded surface to muffle the vibrations that occur.

      If these suggestions don't seem to work, please contact us directly for support. We'd be happy to help you further: hp.com/contactHP

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer, Awesome purchase. Print quality is great on standard paper, card stock as well as photos. Setup was both quick and easy! I signed up for HP Instant Ink during setup. Step by step instructions were very clear and easy! The provided ink cartridges were very easy to install. The printer screen is very user friendly, self explanatory and simple to use. I absolutely love that this printer has only a power cable and is otherwise all wireless! Pro: smaller footprint than the previous models, one required cable for power only, improved HP ink ordering and pricing capabilities. More options Con: louder than previous models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just is hard for me to print in color. I can't figure it out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to install. However i had to research the web on how to resize my prints. Now I still haven’t figured out how to set “fit to page size” as a default. It prints the image larger than the letter size paper. Which means that I have to set the resize each time I print. Also, I don’t know how to control the quality of the image. The printer did not come with a basic manual.

    No, I would not recommend this to a friend