Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,769 reviews
  • Rated 2 out of 5 stars

    Was very good when it worked.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer did everything i looked for, including two sided printing and scanning, automatically saving my scans to the network drive, and printing via the home network. That is, until the print head locked itself in the right side position, after just over two years of service. Honestly, i thought i was buying a better quality product, i can't really afford to buy this kind of Printer every two years. I'm now also stuck with several print cartridges which aren't cheap, because the next printer won't be an HP...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good print

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last HP printer lasted 15 years This should do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for small office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and hands-free with two-sided printing and scanning. The auto-feeder is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good reliable multi-function printer that can produce quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working. It says clear paper jam and there is no paper jam.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 9025 printers clear and does Envelopes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and looked at the reviews and this one met all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does its job, however, it’s a bit slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always find it here good helpers and fast service, will come back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I purchased. I will recommend this printer to my Family, friends and colleagues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality printer. I previously bought a cheaper one and returned it for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one. Why look further. Its a great investment on the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. So features were difficult to set up so that I can air print from my I Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob HP 9025

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of HP printers and the 9025 is my latest purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Wi-Fi. Great printer for my household. Extra ink is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a good price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality. The pages per minute print speed is very good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet Pro 9025e

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this one lasts longer than my last HP printer. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old HP printer. Lasted me over 5 years. Great printer for the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better technology - easier to use with phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet connection, good app easy to use - better than past HP printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Printer is not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, when it prints. I haven’t been able to get it to work after one week. No time to call the Geek Guy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Carrol.

      I’m sorry that your printer has stopped working properly after only a week of ownership. Your dismay comes as no surprise here. I want to help you out of this dilemma. I hope the resource below serves that end.

      I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP