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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1768 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,768 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT was the correct printer for my needs. The price was comparable. It is very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good service, good quality and questions answered quickly. Easy to order and ship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good reliable multi-function printer that can produce quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does its job, however, it’s a bit slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and hands-free with two-sided printing and scanning. The auto-feeder is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 9025 printers clear and does Envelopes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and looked at the reviews and this one met all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always find it here good helpers and fast service, will come back again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Printer is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, when it prints. I haven’t been able to get it to work after one week. No time to call the Geek Guy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Carrol.

      I’m sorry that your printer has stopped working properly after only a week of ownership. Your dismay comes as no surprise here. I want to help you out of this dilemma. I hope the resource below serves that end.

      I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one. Why look further. Its a great investment on the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet Pro 9025e

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this one lasts longer than my last HP printer. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob HP 9025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of HP printers and the 9025 is my latest purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Wi-Fi. Great printer for my household. Extra ink is a bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you own a MAc the app will not work no support available other than $51.99 an hour paid support. This printer is trash.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve encountered difficulty with your printer, and that you’ve not received the support you need. Your frustration comes as no surprise here. I want to help you get the printer set up and working like it should, so I’ll provide some data and resources aimed at meeting that goal.

      First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. It covers operating systems including Mac OS and iOS. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      Next, I suggest you look through these troubleshooting guides specific to Mac OS and iOS that you can find on our support site related to setup and connectivity.

      Printer not found by software of device during setup (Mac OS and iOS):
      - support.hp.com/us-en/document/ish_1738997-1676497-16

      HP Easy Start software installation fails:
      - support.hp.com/us-en/document/c05291302

      Finally, regarding support, feedback like you describe, unfortunately, is often linked to fraudulent companies or individuals. There is no charge for standard support during your one-year warranty period. In case you need to, you can double-check the warranty status of your printer here:
      - support.hp.com/checkwarranty

      We know that fraudulent companies and individuals find their way to people by many means, and often they appear totally legitimate. On our support site we have a section that contains information on how to protect yourself from scams, and what to do if you’ve been the victim of one. Visit that page here:
      - support.hp.com/us-en/document/c05404707

      If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality printer. I previously bought a cheaper one and returned it for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality. The pages per minute print speed is very good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I purchased. I will recommend this printer to my Family, friends and colleagues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. So features were difficult to set up so that I can air print from my I Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Very well built good quality. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing printer. Is functionally. Is perfect for my work

    I would recommend this to a friend