Customer Ratings & Reviews

I love the printer! It is smaller in size but bigger in getting the job done

Built very weak. Didn’t work properly. Had to go back

Not for a small business! Want my 8620 back!Not a big enough bed for scanning documents. Kinda disappointed that it is not what I expected for an all in one pro!

I like it’s very much would tell my friends family

HP has always been reliable. Why it must be 50 characters I don't know. 5 words say it all.

Had it for a little while. So far good. Not enough time to give accurate evaluation

This has got to be the best printer I have purchased. Perfect for for any use

Absolutely love it wish I had bought this years ago!

Works great. Like the duplex tray. Not too large. Color printing.

Great product, for professional services - excellent purchase

All is well........................................

Reasonable printer for the $$ but not made as well as some of the older models. Mechanical slots for ink not as solid as prior models and I can say I am glad I bought warranty just in case

Nap been making great printers for long time highly recommended

Works perfectly love the ability to fax and scan items

Overall a pretty good printer. It has some connectivity issues with my work laptop, but still figuring out if its more the computer or the printer. Seems to work well with other devices in household.

Overall, it is a compact nicely styled “all in one” model competitively priced. It prints fast and clear documents, fast and true to life color pictures. Also scans/copies fast and very accurately. All of which makes it a particularly good option in a crowded field, and I do recommend – but is shimmies and shakes and makes a lot of noise when doing any of the above. In the box are; Instructions (basic) Power cord about 4 feet. It has no cumbersome brick, but where it plugs into printer it sticks out at 90 degrees. 4 thermal-ink toner cartridges (larger black, cyan, magenta and yellow Wireless , ethernet, usb connections and 2 (in/out) phone jacks. Has 1 front accessible USB 2.0 and Ethernet for direct connection. Wireless 802.11 a/b/g/n is supported 2.7 inch color Touchscreen that can be tilted out for easier reading/access. Energy star rated and works with Alexa and Google assistant – neither of which I tested. For more exact specs visit HP website. Total dimensions 17.20 width x 12.53 height (closed) x 15.6 inches wide and weight of about 26 lbs. Compact for an all in 1 – about 80% size of my Brother ink-jet all-in-one. Using; Was easily unpacked as just 1 piece of tape, etc. to go thru. Easy to follow step by step instructions and was unpacked with ink installed within 15 minutes. Easy access to print cartridges. It seems the print cartridges have been redesigned since my 2019 HP printer. You no longer twist off the plastic cap for access to print ink. There is a little “bubble” where you can see the ink color – nothing to do put pop them in. I did notice that when the printer was installing the cartridges there was an air gun type of pop for each cartridge. Let us hope this redesign helps keep the ink from drying out. My biggest issue with inkjets, overall, is unless you print all the time it seems you waste a lot of ink/time cleaning the cartridges every time you want to print -particularly pictures. I did connect printer to my wifi using the touchscreen. To me it’s very tiny and very “touchy” – even using a touch pen it was difficult to navigate and almost impossible using my finger(s). Once connected I downloaded HP smart software to my desktop. Just followed the steps and it easily found my printer and set it up. I already had an HP account so did not have to create one. Also depending on what you are doing you may be required to enter a pin # or press a continue option on the printer screen. A nice 2-way authorization/security measure. Having 2 trays is the way to go. Standard letter size everyday paper in one and I have HP picture paper in the other. Just remember to pick correct tray when printing. I found the duplex printing to be fast whether using black/white, greyscale or color. Print resolution - Black (best) is 1200 x 1200 dpi; Color(best) is up to 4800 x 1200 dpi and if using HP Photo Paper 1200 x 1200 dpi Scanning - 2-sided, can only be done using the automatic feeder – which worked great and was exactly accurate and seemed fast. To do 2 sided using scanner glass you will need to manually flip it over. Can adjustment resolution, size, etc. File formats are JPG, BMP, TIFF, PDF, RTF, TXT, PNG with maximum resolution of 1200 x 1200 dpi. Scanner/copier flatbed is 8.5 x 11.7 inches. Copying works same as scanning. Can only do automatic 2-sided scanning if using the auto feeder – otherwise will need to flip page. Can do 1 to 1, 1 to 2, 2 to 1 or 2 to 2 pages copying with black or color topping out at 600 dpi. Can increase/decrease originals size from 25% to 400%. I had a 2 sided document containing multi-colored mixed of pictures and words and it replicated it exactly at 100%. In all cases I found the text and pictures printed to be crisp and clear with no smudging even if using lowest resolution and ink saving option(s). Using 5 x 7 HP photo paper and maximum resolution I was incredibly happy with the pictures printed. To my experience HP has the best picture printing, even though its software settings/options have been reduced over the years. Also, the printer design allows for easy access for clearing of paper jams, etc. But this require you to be able to open back of printer. So be aware when deciding where to place the printer. I did not try fax so can’t speak to using it but black resolution tops out at 300dpi. Software; For computer - HP Smart. Gives you access to settings, help, etc. For phone (android in my case) - HP Smart. Works well with many print options.). 1-year warranty – 2 if you subscribe to HP+ smart printing - where you select a plan (# of pages printed monthly) and pay a monthly charge and HP will automatically monitor and send ink when needed. Quibbles; Very noisy and it shakes a lot when printing – even in quiet mode Found Bluetooth option in printer settings and was able to synch to my phone – but I could not figure out how to use it – if I even can? Manual 2-sided scanning/copying if using scanner bed. Print output tray sticks out a tad and paper sometimes is ejected onto the floor. I had become increasing frustrated with ink jet printers due to the maintenance of ink as well as its cost. It seemed I was wasting a lot of time, ink and paper, needing to constantly “clean” the heads - as they had dried since my last printing. Hopefully, this will not be the case with this printer with its redesigned thermal inkjet cartridge will help mitigate the need for constantly cleaning dried ink heads. Overall a nice printer that does a lot of things well but not perfect. Would recommend to anyone looking for a small business all-in-one where printer noise is not an issue.

A great printer for any home or small office but ink is a little pricey.

Nice looking and functional equipment. Another good product from HP

This a great All-in-One for the money and quite fast. I am very pleased with it.

I think it's the best printer i have gotten so far.