Customer Ratings & Reviews
- Model:
- OJP 9025e
- SKU:
- 6450665
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the OfficeJet Pro 9025's print quality, ease of use, and performance. Many appreciate the dual paper trays and the straightforward setup process. However, some users find the printer to be somewhat loud and on the larger side. The wireless functionality and scanning capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
Great Printer Great Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect all in one printer! Very practical for use at home or office
I would recommend this to a friend- Pros mentioned:Print quality
Don't buy this.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer I have every owned, (in the last 40 years). The quality of the printing is fine. But it is so hard to use, constantly telling me it is "offline" for no apparent reason, won't scan, wireless set up is difficult. Just a very cranky printer. I will throw it away as soon as I can afford another.
No, I would not recommend this to a friend New HP All in One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good all in one printer, but it does not give a count of the pages as it faxes like the HP I used to have. Aside from that it has worked well for my needs.
I would recommend this to a friendTerrible scanning feature
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve kept this because I figured I can no longer return especially without a box but the scanner is a piece of **** I needed something that I can easily scan to my computer without having to do circles to download a program that I already downloaded once and is no longer on my laptop. Now the only way to scan is to a USB yay, my laptop doesn’t have a USB port so I have to buy an extension for that too. The printer isn’t all what it’s caught up to be
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer’s scan function has performed poorly. I can certainly understand why this would be a tremendous inconvenience, especially if scanning is a big part of why you bought the printer. I want to help you resolve this problem, so I’ll provide some resources aimed at making that happen.
First, you should be able to scan to your computer. I recommend you visit a page on our support site that has diagnostic tools for various problems, including scanner issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also gain useful information from a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
If scanning difficulty persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Avoid this HP printer, seriously disappointed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only purchased HP printers for the past 30 years. This model was to replace the HP 8600 Premium printer that I was satisfied with for the past four years. I would never recommend this 9025 printer for anyone. The whole approach to the printer is cell phone and app driven. And when updates to operating systems and wifi connections occur, it requires starting over for re-establishing the connection. Whoever works at the HP design dept. needs to be replaced with an Epson employee as the 5790 workforce printer blows this HP dud away on all factors and for a lower purchase price and lower operating costs.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm so sorry for the inconveniences this printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how upsetting this is. I would love to help remedy this for you, so let's see what we can do.
If you use Windows, I would recommend you download and run our Print- Scan- Doctor. This program identifies problems and then solves them automatically. To find this diagnostic tool, search the Internet with the keywords ""HP Print and Scan Doctor"". A link to this tool should be at the top of the search results.
If you are using a Mac, this document will help you to solve the problem of printer connection. We cannot currently list direct links here, but you can find this guide by searching the Internet for ""HP Support c04249334"".
Remember you can contact us for support at any time. Find our official support site by searching the web with keywords “HP Support.” We would always love to help you with any issues you might be having with this device
Denise
HP Care
This is a great printer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very fast and has better connectivity that other HP Officejets.
I would recommend this to a friendNew Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful so far I will keep my fingers crossed
I would recommend this to a friendGreat for home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my home use. I also use it for my personal busines
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this by far has been the best printer I've ever buy
I would recommend this to a friendExcellent all in one printer for my home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is awesome, great buy for the quality of service.
I would recommend this to a friendGood all in one, fast easy to connect and use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered at store and delivered to house, fast easy service
I would recommend this to a friendGreat Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and meets my expectations for school and work.
I would recommend this to a friendLooks good, but I can’t verify it’s performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to rate something you haven’t even gotten yet. Best Buy needs to develop a process that would make the product available for them to sell.
No, I would not recommend this to a friendGood Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought HP printer 9025. So far the printer is working well
I would recommend this to a friendGreat Printer Strange interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great, just had a few issues setting up the services which seem to be rooted into it not having the ability to set the TimeZone. Not a good thing for a web connected device.
I would recommend this to a friendFor home office function this is a great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For home office use this printer has all the functions and speed needed.
I would recommend this to a friend- Cons mentioned:Noise level
HP OfficeJet Pro 9025 not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very noisy. The scans to computer are not sharp and clear--the edges of words (letters) and pictures are blurry.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
This is so upsetting to learn that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en
Kacper
HP Care
hp.com/support
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything we wanted in a wireless printer. Works great.
I would recommend this to a friendNothing but simply irritating. RUN!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE WORST PRINTER I HAVE EVER HAD HAND TO GOD!. You need an app to print anything. When it prints the paper is saturated. This is not for a small home office at all. This printer prints in reverse, and you cant change the settings because it is an app. The scanner is the worst, Max 300 DPI ONLY. You cant change the settings for auto rotation. If you want to add time to anything you are working on because you care less about time efficiency then this is the printer for you. This will never replace the HP Officejet 8740 All In One as that was a machine that really could do it all and was affordable on ink.
No, I would not recommend this to a friendGreat!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great printer. I have to fill in for a few
I would recommend this to a friend