Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $366.99
Clearance
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the performance and graphics capabilities of the 16.1" 165Hz Full HD Gaming Laptop, frequently citing its ability to handle demanding games and programs smoothly. However, some users expressed concerns regarding the battery life and the amount of RAM, suggesting potential limitations for certain applications. A few also mentioned issues with heat and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-105 of 105 reviews
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    lemon

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wont stayed signed into the wifi. everything in house works fine. ran every trouble shooting idea possible. piece of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT a touchscreen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has incorrectly labeled this as touchscreen. It IS NOT!! They will not compensate for the troubles under the impress that we purchased it needing it for touchscreen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy for gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a gaming computer. Unable to even run everquest at full screen. Brand new and crashes everytime yet somehow my windows surface 2 in 1 manages to run the game perfectly. This is not a windows problem but a terrible HP driver issue that has no fix.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Computer For School

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly lacks in gaming aspects but for people who want to use it for school, video editing etc it’s amazing. The intel i9 gives it best graphics ever. I’ve had mine for two years and it’s working like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    32 gb ram install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can i install a 32gb ddr5-5600 ram on this laptop? if so what ram do u recommend

    I would recommend this to a friend
Sponsored