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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the strong performance and effective cooling system of the 16.1" QHD Gaming Laptop, frequently praising its capabilities and price. However, many express concerns regarding the battery life and some aspects of the build quality, including the screen and touchpad responsiveness. Positive feedback also highlights the GPU, RAM, and design. While some users mention bloatware, others report minimal pre-installed software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 250 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Omens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far the computer has been functioning propoerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for three weeks now and it is amazing. Plays all of my games in high graphics and runs them well. Fans can be a bit loud, but what gaming laptop running a 3070 doesn’t? Screen is beautiful, absolutely love it. Great laptop all around.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality i like my new laptop its really fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was sent a used model, paid for new one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hard to review because my first laptop sent to my by Best Buy was actually a used model with a messed up graphics card. I had to return it and buy a new one. As a photographer, this was a huge inconvenience after downloading everything I needed to run my business then having to wait on a new computer and do it all over again. So far the new one is fine and I hope I have no further issues. The battery life is not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for what's packed inside.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck. Shopped many different sites and compared all the different models in this spec range and this was by far the best deal for what you get. Only con is I would rather have Windows 10 but it is what it is.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    Nice looking had its issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this laptop. I must have had a bad unit. Screen tearing was really bad while playing games and had to return it. I fully cleaned all drivers and reinstalled them and still had same issues. I did like the keyboard and the screen was really nice. Fans were pretty loud and keyboard did get hot while playing also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, too bad no num pad. Also on the hotter side once GPU is running at full speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming lappy is so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The configuration for this gaming laptop looks awesome so far and quality is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Match!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my adult son who is a serious amatuer gamer. Although I am not personally fluent in "tech speak", his techie friend highly recommended this particular laptop and Best Buy came through for us with both price and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance in games. Stays cool even when overclocking GPU. Bigger screen in same size chassis as older 15" laptops. Great performance from the 3070 at mining, performs like a 3070 non-LHR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Omen laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, responsive graphics. Very pleased with capability of this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lots of work, no reward.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, this laptop looks great. Even in person it LOOKS great, screen is very nice, shell looks good. The poor thing is just littered with problems. To sum it up, after hours of working on updating drivers, reinstalling the operating system, tweaking settings, even working with a geek squad agent, the unit never worked well with the internet. Download speeds would tank the second you tried because of miscommunication between the weak wifi card and respective router (several different routers and ISP's were used). Battery life was bad but again, it is a gaming laptop. Returned, bummed. HP OMEN laptops have a history of being 50/50, hopefully you get a good one if you order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop. It is quick to boot. Up and plays forza so well!!!! Also the light up keyboard is so neat and the white outer shell looks epic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can not wait to have flight simulator installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have appt. with geek squad next monday to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment for the children! Definitely buy another for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced older laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, haven't had long enough to really test it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frames issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this laptop is amazing. But… none of the games ive played run at 165 or even 60. Idk how to make it go up. Even if i lower the resolution. Disable a bunch in the windows settings. Make sure the refresh rate is set to 165. Nothing i do works please help its my first time owning a pc

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Get an external mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but trackpad goes dead or lags every once in a while. Closing and reopening lid will make it come back to life for a few minutes. Not sure if hardware or software issue but HP sent a flash drive to reinstall Windows. I doubt it will fix this issue. From what I hear it's a very common problem with this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quietest gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is the quietest among all gaming PCs I owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! It's exceptionally fast and can run warzone and vanguard at max settings while still getting 100 fps or so.

    I would recommend this to a friend
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