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Customer reviews

Rating 4.2 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the strong performance and effective cooling system of the 16.1" QHD Gaming Laptop, frequently praising its capabilities and price. However, many express concerns regarding the battery life and some aspects of the build quality, including the screen and touchpad responsiveness. Positive feedback also highlights the GPU, RAM, and design. While some users mention bloatware, others report minimal pre-installed software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 250 reviews
  • Cons mentioned:
    Battery life, Screen quality

    Rated 1 out of 5 stars

    TERRIBLE BATTERY LIFE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful machine and that's for the 1 star rating .I mainly use it for 4k video editing. I upgraded from a 3 year old I5 HP quad core laptop and my review is mostly in comparison to that. Battery life on this laptop is a JOKE for $1800.DO NOT BUY THIS LAPTOP if you're gonna use it mainly battery powered. Just browsing and watching youtube in "balanced mode" will only give you 2 hrs.My old laptop has better/sharper screen @1080p,better sounding and LOUDER speakers.Also don't like pressing 2 keys to adjust volume.No fingerprint reader.Even the cheaper laptop has them. Last thing, they could've eliminated the thick bezel on the bottom of the screen to make the laptop slimmer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, returned 2 other laptops before coming across this one and I don't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Had it for two weeks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use at work, but also to be able to multitask and game. I did my research and found this laptop to be absolutely beautiful and powerful. I’m a remote telehealth therapsit so I use my computer all day long. Today while at work I noticed something strange on the screen, and tried to look it up to see if I could fix it. It came to be either a faulty screen or a bad internal cable making these horizontal lines. Regardless, a 2k laptop should not do this within two weeks of purchase. I’m just glad it happened within my return window, and will not be replacing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine as a workstation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is a gaming laptop but I use this laptop as a workstation due to bigger chassis runs cooler and faster i7 11800h. Bought a Dell XPS 9510 at first spent $2300 the dell did not run well and returned it. Went to local best buy and bought Asus that also did not run very well, Picked up the Omen 16 swapped the memory with 64 GB, added another 1 TB NVME Samsung pro 980, runs super fast and it's not that heavy. Currently dual booting windows 11 and Pop OS, love the new trackpad and the mouse, I don't think there is another machine out there with this type of soft mouse and trackpad that works very well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop! Just portable enough for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Omen 16 is a great gaming laptop that compromised a bit of size for better performance. I love the 165 Hz screen with 1440p resolution. This is a really noticeable difference over a 1080P 120 Hz laptop it replaces. The Omen weighs a little more at 5 pounds and has a bigger 230W power supply, but you get performance out it for those trade offs over the smaller 4 pound laptops with the same video card (RTX 3070) and smaller power supplies. I’m very happy with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I'll be avoiding HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is very annoying... Their laptop bloatware slows down the machine, and there is A LOT of bloatware AND the bloat ware reinstalls itself EVERY windows update... I had to block HP's domains on my router in-order to stop receiving random software installations on my laptop. The BIOS is ABYSMAL... There is NO XMP settings, NOTHING to configure AT ALL except Secure Boot. My RAM is stuck at 1666MHz and I can't fix it until some 3rd party decides to make an alternative BIOS I can flash my laptop with. Yes I have the latest BIOS, Yes I contacted HP support which was not helpful at all.. they essentially said "Yup, you can't do any of that with your laptop". WHICH IS REDICULOUS I will never be buying an HP product again, they are not looking out for the user, they are looking out for their wallet. They want me to send my laptop in, for a fee, for the memory to be configured with a proper XMP profile.... this has to be a joke. I can do that in 10 seconds on my old laptop, but they want me to wait 3-4 weeks for it to be done by them instead. HP is disgustingly annoying. Aside from HP... The laptop is a laptop and it has a 3070, it works. It could be faster if I can configure it properly.... but it works and is alright at gaming, I can go high-ultimate on well optimized games, and medium-high on poorly optimized ones. Have Elden Ring on all Ultimate aside from Volumetric Quality and Shadows on High, looks great. BestBuy shopping experience was great as normal. Ordered online, walk-in, walk-out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 3 out of 5 stars

    Upgrade ram immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the loudest computer I have ever owned, and the hp preloaded apps kept it ramped up and stopped my normal overlays from working correctly. As for everything else, it is pretty excellent, I would upgrade the RAM asap for anyone who buys it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fady Roufail was the young man who helped me. I told him what I wanted to do with a laptop. He explained options and guided me to the perfect fit for my needs. I showed him a photo of my current desk top which is slower than a slug and turtle racing. He chuckled and said “no, that could never do what you want it to do!” He was polite, friendly, and knowledgeable. I prefer to shop at this Gainesville, Virginia store because of the staff. They never disappoint!! So thank you FADY for helping me navigate my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price to performance ratio if you catch it on sale ! The 3070 gpu pairs greatly with a 1440p screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first gaming laptop Doesnt disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming laptop feels very good to be mobile. Dj gigs, edit videos, gaming anywhere i want. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice omen laptop. May be a keeper. May get another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad: 1) Runs a bit too hot when pushed. 2)Speakers are not very loud. The good: 1) I like the white color 2) very quick and responsive 3) Decent price 4) 1tb ssd is fast 5) 16 gb ram 6) easy to open and add a second ssd 7) easy to add more ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What trackpad problems ????????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Zero trackpad problems!!!!!!!!! For $1499.00 This was a steal. I was prepared to use a mouse hearing all the trackpad problems others had. But guess what. I have not had any trackpad issues, its not jumpy like others have said. It does not phantomly move seemingly by itself, nothing. Put 64gb of ram in it, no problems. Reverted back to windows 10, no problem. Ran a couple of rendering programs, no problem. Heck I may just get another one of these. Had it for alnost a month now, no problemo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have owned. Blazing fast and super cosmetics! Love that it doesn’t look like a gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming laptop and it’s great. Never thought I would use a laptop for gaming but it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Computer. Arrived very timely. It is doing everything I am wanting in a computer..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars! This computer does it all! Great display, fast and phenomenal at multitasking!

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Get it while it's on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer with a RTX 3070. I can play games in maximum settings and works well in VR.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a few weeks now, its been great so far. Plays whatever games i want on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Omen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great and the process was easy! I am extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. I really enjoy using it. It is fast, beautiful colors and it work well when playing my gamea.

    I would recommend this to a friend
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