Customer Ratings & Reviews
- Model:
- 16-ap0053dx/BP1Q1UA#ABA
- SKU:
- 11960089
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Bad graphics card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, my graphics card just wouldn’t play nice with my laptop, so I took it to Geek Squad, but they couldn’t quite fix it. On the bright side, Best Buy totally nailed it by helping me find a new computer to buy! And the return was a breeze with the old laptop.
No, I would not recommend this to a friendNo title needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small ssf form . Hp didnt show what soze before. Pirchase even with 30.different version of same model
No, I would not recommend this to a friendtouch mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the mouse wasn't working properly and the battery was expected to last longer... otherwise, it's perfect.
No, I would not recommend this to a friendYou’ll end up wasting more money it on it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use it decides not to turn on fully or just not turn on at all. I take in to geek squad to be charged $200 to fix it. Apparently warranty doesn’t cover what is wrong with it but it clearly says parts and labor 1 year coverage…… just not what I have going on of course. Don’t bother buying computers from this place and either just build one or get straight from a manufacturer.
No, I would not recommend this to a friendComplete garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box and it lasted about a month or so then the CPU started overheating bad to where the PC would shut off, I did some fixes with the software and it helped for a few days then I replaced the thermal paste and it helped for another month, now it's overheating again. I'm going to try and trade it in for some money towards Asus or something else more reliable
No, I would not recommend this to a friendCrashing from day one on graphics drivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably a lemon. Crashing from day one on incompatibility of grapgics drivers between GeForce and HP display driver.Reinstalled NVidia GeForce several times, still crashing, even when browsing the web. Either the QA at HP did not catch it This garbage should not be sold at all.
No, I would not recommend this to a friendSquare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s… very square which feels odd for a laptop. Ran fast when it worked and didnt have graphic errors.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price not worth it I saw better on Amazon my son don't care for it
No, I would not recommend this to a friendBad battery life and build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery life and seemingly poor build quality. Lots of flex in the chassis.
No, I would not recommend this to a friendHigh Expectation - Low Reality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it is the computer or the software, but I've had nothing but trouble. I bought it hoping for excellent video streaming over Zoom. It locked-up the first time I used it in a meeting with 65 people in attendance. The mouse keeps losing bluetooth connection so I have to revert to the touch pad (which I don't care for). Zoom doesn't recognize the imbedded camera so I had to attach a remote camera. I'll probably return it. Way too much $$ for this level of annoyance.
No, I would not recommend this to a friendITEMS HAVING ISSUES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO when i bought this item it was having audio issues and then graphical issues when i got ot out the box it was a complete waste of my money knowing we need to test before selling things at a high price
No, I would not recommend this to a friendHP Omen is not a good choice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son as it was on sale and competitively priced with other laptops he could use for school. Unfortunately, the computer failed to boot up after about a week of light use. BestBuy customer service was great and they gave us a full return. I didn't realize it was an HP product, or I wouldn't have purchased it. My more computer literate friends had warned me away from their products as what they produce is mostly disposable and not serviceable. Will not be purchasing any HP products again.
No, I would not recommend this to a friendBuy Lenovo. Buy Mac. Anything else sucks/overprice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg it’s packed with HW!!! ….yes but HP sucks at making the glue (firmware/drivers) to make use of that hw. You’re buying a PC that COULD be great, except for all the hp bloatware and custom PCB boards that suck, and licking down the UEFI so you can’t even use it meaningfully.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had it to do over, I would not buy this laptop. It has good features but the touch pad is crap. I frequently have to hit enter 3-5 times to get it to register
No, I would not recommend this to a friendConfused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer came broken and now im having to get it repaired
No, I would not recommend this to a friendWorst experience with BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ASUS FIG 16. First time opening it it had a screen issue. Then I returned it and got this. There is no hole to PLUG THE CHARGER IN??? HOW IS THIS EVEN POSSIBLE on a laptop. This is ridiculous they are theives. This is the worst place to buy a laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Thank you for taking the time to provide your feedback, Salima. We understand this can be frustrating, and it’s easy to miss a feature during initial setup. For this product, the charge port is located on the back side of the unit. For additional context, please refer to Page 6 in the User Guide, which can be found at support.hp.com or in the HP Documentation app, which is accessible from the Windows Start menu. If you need further help, please contact us directly at support.hp.com, where we are available and happy to assist.
Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop worked great for about 2 weeks and then wouldn’t stop turning off on its own and restarting. Will be returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi ComputerGuru, we’re sorry to hear the product didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t work as intended. Although you may have already returned the item, our support team is always available should you need assistance in the future. Feel free to visit support.hp.com for help with troubleshooting, repairs, or product guidance.
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I highly recommend this labor. It's high speed and great for gaming. I love the graphics.
I would recommend this to a friendGreat for college
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for my first year in college and so fsr its been nothing but over the top, im sure ill max it out come junior year but for engineering majors id highly recommend this computer
I would recommend this to a friendBasic needs met
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it was intended to do. Not extreme jsut basic.
I would recommend this to a friend
